Rated 4 out of
5
by
chris from
First time use of aloft
It was my first time at the hotel but certainly won't be the last. As I was on the company dime and time I couldn't really make full use of everything and explore like I wanted but I enjoyed the location of the hotel to seemingly everything else which makes me want to come back so I can do everything I couldn't do and more.
Date published: 2019-02-17
Rated 1 out of
5
by
Akihiro from
Do not expect good servise
Anster to the phone call is too late in the midnight. No answer will made to online chat via app in the midnight.
When I try to get in my room after check in, Clean up staff was taking a rest in my room.
Equipment is nice but servise is poor.
Date published: 2019-02-16
Rated 4 out of
5
by
S from
Review of 6 Night Stay in February 2019
Comfortable hotel in nice area on Pacific Coast Highway with lots of close food and grocery options. Great proximity to local beaches. Comfortable rooms and beds. Lounge near check in area may be too loud for some and for more senior travelers.
Date published: 2019-02-16
Rated 5 out of
5
by
mvignati from
Peaceful Stay after Long Flight
I booked the Aloft El Segundo due to a long flight from New Zealand that arrived in LAX at 1132am and my next flight home wasn't until 1145pm. I needed to rest before the next fight and I chose this hotel due to proximity and shuttle service. My first experience and I can say it was enjoyable. Comfy beds and great shower and free internet. Was able to check in early as there was an available room. Thank you for that!
Date published: 2019-02-13
Rated 3 out of
5
by
SJ from
Hidden fee
They charge for parking $15 per night which is not sited anywhere until you get the to the hotel they tells you about it. Room not ready and made me go to front desk 3 times after check in with my dog my wife and all my baggage.
Date published: 2019-02-12
Rated 2 out of
5
by
wak215 from
No Air Conditioning
Great hotel- be warned: they are on a “central cooling” system that means no air conditioning control in your room which means you’ll be sleeping in an oven.
Date published: 2019-02-10
Rated 5 out of
5
by
MissAmerica from
LA Cool
Great value for the money. The parking fee was reasonable. The room is modern, clean and the overall vibe cool. The only advice is to brighten the bathroom for those with slightly older eyes.
Date published: 2019-02-06
Rated 4 out of
5
by
Lin from
Manager
My stay was ok. My flight was delayed causing me to have a late check in i called the hotel to advise that i will be late due to my flight please don’t cancel. When i arrived the reservation was cancelled i was advised that i didn’t pay for the reservation as well which was booked and confirmed through Travelocity. I had to show my receipt and that wasn’t good enough at first the receptionist said i would be Charged. After a 5 minute back and forth i was rebooked without paying. Worst experience after a 12 hour flight process.
Date published: 2019-01-31