Rated 4 out of
5
by
Mel from
Great
Great stay, very clean. had a fly in my cereal but besides that, everything was perfect
Date published: 2019-12-13
Rated 4 out of
5
by
Jae from
Family relaxation
Room was comfortable only downside is no indoor pool for my 5 year daughter more of business type facility which they served snacks in the evenings.
Date published: 2019-11-17
Rated 5 out of
5
by
DirtTaylor from
Welcome Back!
As stated, I travelled far and then drove in from Boston. Miss Jeanne greeted me at the beginning and her courteous and professional attitude set the tone for the rest of my stay.
Date published: 2019-11-17
Rated 4 out of
5
by
Traveler from
Good
My stay was wonderful. Staff were great and helpful.
Date published: 2019-11-11
Rated 5 out of
5
by
61BradstreetPauline from
Relaxed Stay
I came in late from a long journey. I was treated efficiently and respectfully. I was given information on what was available for accommodations. The room was lovely. I had all the options a room could ask for. It was a comfortable stay.
Date published: 2019-10-22
Rated 5 out of
5
by
Frank from
Great
GREAT service. They are friendly, very knowledgable and helpful.
Date published: 2019-10-14
Rated 1 out of
5
by
JamesB from
This is NOT how to treat Bonvoy customers!
I am a Bonvoy member and regularly stay in Marriott hotels on business. This trip was with my family. The day before our stay at the Fairfield Inn Portsmouth Seacoast, I got a call from the hotel asking to switch us to a room with a king and sofabed instead of the room with two doubles that we had booked. I kindly requested to keep the room we had booked since we are a family. The staff person said "no problem." On arrival the next day, we were informed at reception that they had switched the room ANYWAY. I was so embarrassed because I told my family that Marriott is a good chain that treats regular customers well. On top of the room switch, we had to make the cheap, uncomfortable sofabed ourselves. My wife and kids complained that the hotel "is a dump."
Date published: 2019-10-01
Rated 5 out of
5
by
Happycouple from
Friendly, clean, comfortable
The staff was very friendly and helpful. Breakfast was good, the staff was again very friendly. The room was cozy, clean and comfortable. I would stay here again. Also very close to downtown Portsmouth by car.
Date published: 2019-09-30