Rated 5 out of
5
by
Anonymous from
Muy buena experiencia general
Bien ubicado, confortable, excelente atención y servicio es una muy buena opción para alojarse en Santiago.
Date published: 2018-09-13
Rated 5 out of
5
by
Pablo1912 from
Calidez
Es un Hotel sumamente Calido con Personas que trabajan alli y te hacen sentir como en casa , ubicada estrategicamente en el centro de Santiago a pasos de todo
Date published: 2018-08-31
Rated 5 out of
5
by
peropepe from
ロケーションが抜群です
2度目の滞在でしたが、受付のﾚｲｱｳﾄが変わり開放的な雰囲気になっていました。
・ﾛｹｰｼｮﾝは申し分なく、ｽﾀｯﾌの対応もﾌﾚﾝﾄﾞﾘｰで文句ありません。
・部屋は清潔で、車通りの激しい道路から横に入ったところなので街中でありながら静かです。夜寝るときは若干寒かったです（機構のせいもありますが）。
・ｼｬﾜｰ備え付けのBody Soapが補充されておらず、途中でなくなってしまったのが残念。
Date published: 2018-06-15
Rated 5 out of
5
by
Mejia58 from
Stay at Four Points By Sheraton
This hotel is centrally located and extremely accommodating. I felt at home and the staff couldn't be friendlier. A real pleasure. Being there from so far away, they made me feel like home away from home. Special thanks to Natalia from the restaurant. Every morning she welcomed me with a smile and a nice hot cup of coffee.
Thanks,
Jorge Mejia
Date published: 2018-05-26
Rated 4 out of
5
by
Franky1234 from
Excellent Location
Excellent location. Easy to move around. Close to subway station, bars and restaurant. Right in between city center and Vitacura
Date published: 2018-01-30
Rated 2 out of
5
by
Disappoint54 from
Poor Service by Pool
Had to wave down a waiter, even though it was not busy (about 25 guests at pool). Five minutes after placing our order, a different waitress appeared to re-confirm that my wife wanted white wine. 15 minutes later (after waving at waiter again) drinks finally arrived, which was at least 20 minutes after first being ordered. A simple glass of white wine (which arrived at room temp) and a marguarita (which was watery, I assume because it sat on the bar for 10 min). Complained about the warm white wine, and was told sorry, but the dispenser was acting up. A new cold glass arrived after about 5 more minutes. Upon leaving, tried to return the (worn) towels to desk (as we had signed them out) and no one was present. A waiter agreed to help find someone, but instead went to take an order from a table. Finally, when we returned to our room, the phone was dead - no dial tone at all. At check out, the room bill was incorrect and took 10 minutes to fix. Bad.
Date published: 2018-01-05
Rated 5 out of
5
by
Mauricio63 from
Special Services
Hi there,
I would like to provide a special review and thanks to Lorena, the housekeeper, because she saved me from a very embarasing situation, as my pants had ripped and I had to go to a meeting within the hr, and she was able to perform a temporary repair in 20 minutes and didn't even accept a tip. This kind of attitude from the staff is what makes a hotel stand out above the others. Congratulations !
Date published: 2017-11-10
Rated 3 out of
5
by
DocE from
A good hotel but . . .
The lobby is simple and small, but functional, the elevators, fast, the room (Suite Junior), big and comfortable in spite of its bathrrom (it has just a square, not tube and not bidet), and the LCD was 32" while the prospects said it should have been a 42" one.
Besides that, the worst annoying thing, is the continuos "tip asking" requirement that waiters are doing all time and the awfull situation of discovering that the hotel taxi we asked to the front desk`s girl, told us when we arrived at our destination, that, FOLLOWING HOTEL ORDERS, the fee was CL$ 24.000, near the DOUBLE that any street taxi charged us for the same trip last month ! As a SPG client I expect at least, a minimal discount from normal fees, NOT A DOUBLE CHARGE ONE.
Date published: 2017-05-19
