Rated 4 out of
5
by
Katherine from
Fashionable, Clean and a Great Location!
The Las Alcobas hotel had a great modern feel with the charm of Saint Helena! The location was wonderful for us, and we could easily uber to nearby wineries and restaurants, or walk to the downtown area. Mary was very helpful with arranging reservations prior to arrival. The staff recommended amazing places to go for dinning off the property. The Acasia House bar had an excellent happy hour. If you like margaritas you have to try their spin on it! The spa and fitness center was nice, but you must make off site reservations for any salon services. The rooms were very clean and comfortable. Great bathrooms, and we loved the tub and fire pit on the patio. Our stay was in the winter so we really enjoyed the sound of the stream outside. If you're a light sleeper request a top floor room.
Date published: 2019-02-12
Rated 5 out of
5
by
AlexisF from
Absolutely Incredible
We visited Las Alcobas in early February for my husband's birthday. This hotel completely exceeded our expectations. From the moment we arrived, the staff was so incredibly helpful, kind and knowledgeable. Every single staff member went above and beyond to accommodate us however we needed. Our room was not quite ready when we arrived in the late morning and the valet immediately took care of our luggage and the concierge mapped out all the best restaurants and wine tasting rooms for us to visit, complete with coupons and vouchers. We are Gold members and were upgraded to a suite at check-in. The suite was absolutely stunning, the most amazing hotel room we've stayed in at any Starwood property. The design was warm and modern and well appointed. The bathroom was incredible and had everything we could have needed. During our stay, we visited the bar/lounge area (be sure to have their house margarita), the fitness room and the spa. The spa services were outstanding and the layout and design of the spa are is impeccable. The only disappointment of our stay was that we had to check-out. We cannot wait to visit again!! Thank you for making my husband's birthday so memorable.
Date published: 2019-02-08
Rated 5 out of
5
by
Onyx from
Easy/ Stress-free experience
Thanks for your attention to detail. Everything went swimmingly!
Date published: 2019-02-07
Rated 5 out of
5
by
NancyB from
Luxurious and Amazing
We chooze Las Alcobas for our first overnight trip since having kids, and they made it very memorable by having sparkling wine waiting on ice, a state of the art modern room with EVERY feature possible (a bidet, even!), mood lighting and an awesome view of the vineyard with a firepit!! We will for sure be back!! What a dream.
Date published: 2019-01-29
Rated 4 out of
5
by
Lee from
Great Romantic weekend retreat
Perfect spot for a romantic weekend, with luxury spa services, great views of the vineyard, excellent restaurant, and impeccable staff. Only could use some more comfortable mattresses and a warmer pool (or event better, a hot tub would be excellent).
Date published: 2019-01-13
Rated 4 out of
5
by
abc from
Lovely property, with some pretensions greater than its ability to deliver
Las Alcobas is wonderfully located in St. Helena, an easy walk to town and a short drive to other places, like Calistoga and Napa. The property is well laid out for privacy and noise control (I'd read earlier reviews about the benefits of a top floor room and requested one). The rooms are clean and soothing. We were disappointed by the quality of the coffee in the room and in the dining room. If you're going to pretend to care about coffee by having a press pot in the room, the coffee should be freshly ground. We also didn't have maid service during our 3 day stay, due to some glitch in the computer system and despite verbal requests. Nice to have a full size bar of Napa soap to take home as a souvenir. Staff, especially in the spa center, were wonderful.
Date published: 2019-01-08
Rated 5 out of
5
by
WellrestedinNapa from
Casual elegance in St Helena
Las Alcobas is a beautiful property situated conveniently within walking distance into downtown St. Helena. The concierge was knowledgeable and responsive. The staff are professional and anticipate needs in an attentive warm way. Excellent cocktails, wine and food. Beautiful spa space and had a wonderful massage. Will definitely plan a return visit. We especially enjoyed the quiet off season vibe in December. Very relaxing.
Date published: 2018-12-28
Rated 5 out of
5
by
CindyBoyle from
An amazing experience!
Perfection is the watchword, from the state of the art room to the magnificent view. Do not miss the fabulous restaurant, Acacia, inventive nouveau cuisine at its best!
Date published: 2018-12-09
