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Reviews

Sheraton Sunnyvale Hotel is rated 3.8 out of 5 by 199.

Rated 5 out of 5 by seasonedtraveler from Sheraton Sunnyvale Hotel was clean and very convenient to my plans and the staff were outstanding,

Date published: 2019-02-11

Rated 5 out of 5 by MWilson from Great Location for the area This well appointed hotel is a great location near many popular companies. The amenities are thoughtful and the staff very friendly. I highly recommend this Sheraton if you need a good night's sleep in a very comfortable bed.

Date published: 2019-02-06

Rated 1 out of 5 by LifetimeSPGPlatinum from Old, noisy and poorly maintained hotel Cheap old hotel. Bed was comfortable (otherwise I would have slept in my car given all the other issues). Noisy/paper thin walls/poor sound isolation...could hear the people at the pool very loudly, and I could hear the facetime conversation of my neighbor (both sides of the conversation - zero privacy...was not comfortable having a business call while in my room). Bathroom was not clean, nor up to date (missing faucet cap...with green dirt/mold growing in the hole)...which didn't get addressed during my stay. Carpet didn't feel clean at all...felt dirty and was not comfortable walking around barefoot. Found/saw long hair throughout the room/bathroom...including on the "clean" bathrobes. Room key is from the 80's...still magnetic slide-in (and very cheap ones...had to get the front office to redo twice during a 2 days stay - being told that I had to keep it in the paper sheath, otherwise it would demagnetize). If you have significant luggage, make sure they don't put you on the 2nd floor - there is no elevator in this hotel...…..etc...etc... NOT STAYING HERE AGAIN...not any time soon (before renovations are scheduled/performed)...certainly not by choice.

Date published: 2019-02-03

Rated 4 out of 5 by Hardaway from Nice for business trip The clearance of the hotel is very nice, no surprise but a regular sheraton series hotel .

Date published: 2019-01-29

Rated 5 out of 5 by Arizonaresident from Wonderful stay (3 days) in the Sunnyvale Ca Hotel The personnel were the most professional individuals I have very experienced. The hotel was beautiful, clean, comfortable. The lobby had the most wonderful smell WOW. Cant wait to stay there again.

Date published: 2018-12-30

Rated 2 out of 5 by Roger from Front desk wouldn't do anything about heater broken in room. Evening staff was aware that my heating system was not working. The only thing that they offer it was for them to possibly find a space heater which might take over an hour to find. Did not even apologize for the inconvenience did not offer any other way to fix the problem.

Date published: 2018-12-16

Rated 5 out of 5 by G from Great hotel, but... As previously mentioned, I enjoyed my stay there at the Sheraton, it’s just unfortunate that I tried to extend my stay by 1 day with the same rate since my flight was delayed and I wasn’t able to unless I was charged a new rate that was twice as much as the original rate. I’ve stayed at many hotels, Sheraton especially and normally when something like that has happened front desk had been able to honor same rate. The airport was not as comfortable to sleep at, but the important part is that I made it to my destination safely!

Date published: 2018-12-11

Rated 5 out of 5 by JMAguirre from Socionext Chrismas Party We enjoyed our stay, the staff was excellent and helpful during checking. We order room service and come on time and was well prepared.

Date published: 2018-12-10

Sheraton Sunnyvale Hotel Reviews - page 2

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