Rated 3 out of
5
by
BzMom from
Room ok, food so so...
The room was spacious and the bed was very comfortable. We opted not to have our room cleaned the da after our arrival in lieu of 250 points. On the second day when it was supposed to be cleaned, I think they only emptied the trash and made the bed. Shower was dirty, a pen on the floor remained on the floor afterwards, which led me to believe that the didn't even attempt to vacuum.
On our second night, the chef was unable to come in due to snow, they should have just closed the kitchen instead of the very poor quality of food the bartender made. I can't blame her, she's a bartender not a chef. They should have just closed the kitchen and ask their guests to order in!!
Date published: 2019-02-04
Rated 2 out of
5
by
Jody from
Dirty sheets
Sheets had urine stains on them. They did move me to another room. Was told they would add points for the inconvenience and not only did I not get the points I was shorted the regular points that I should have received. No one has gotten back with me. Staff was very confused on their jobs probably because it was a newer hotel.
Date published: 2019-01-23
Rated 5 out of
5
by
ShannonG from
Enjoyable stay in St. Louis
We enjoyed our stay at Courtyard by Marriott West County. The hotel is newly remodeled and clean. The beds were comfortable. The staff was very friendly. The hotel is located in a quiet business area yet easily accessible to the main highway.
Date published: 2019-01-21
Rated 3 out of
5
by
RobertS from
Corporate Stay
Average but staff was very friendly
If internet is corrected may come back
Date published: 2019-01-21
Rated 3 out of
5
by
LoyalMarriott from
Clearly a new hotel
Food wasn’t great. Items missing in bathroom. Long check in process. Hopefully they’ll work out the kinks as time moves on.
Date published: 2019-01-11
Rated 5 out of
5
by
juliamrj from
Very enjoyable stay
I enjoyed my comfortable, relaxing stay at this hotel. I needed peace and quiet to rest and do some work, and that's what I got!
Date published: 2019-01-08
Rated 5 out of
5
by
GregS from
Awesome Hotel!!
I book a stay due to being in town on business. I was amazed at how nice the Hotel was!! Staff was awesome and the Hotel was very clean, modern and the rooms so comfortable. I have nothing negative to say and would stay here in a heartbeat again!!
Date published: 2019-01-08
Rated 5 out of
5
by
TamoraLWilliams from
Five Star Hotel
The Courtyard St. Louis Marriot West is a five star hotel. The customer service, lobby, fitness center, pool, and rooms were exceptional. They have an outdoor fire pit, our rooms had pillow top mattresses that gave me a Great nites rest each night. I would recommend this hotel and will be returning for future visits.
Date published: 2019-01-04