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Technical Guidelines

We’re here to help your job search go smoothly. Here are some guidelines and tips about the technical aspects of the online application process.

Recommended browser

You will have the best experience with our online application by using Internet Explorer (IE) Version 6 through 8. If you are using a different version of IE and having difficulty with the online application, please see the web browser compatibility instructions below.

To turn on the compatibility view:

  • Go to the page you are trying to view/complete within Internet Explorer
  • Click the Compatibility View button on the Address bar
  • Once the Compatibility View button turns blue, you can proceed

Note: If you live in the U.S. and need an accommodation to complete the electronic employment application, please call 301-581-1400. Leave a message and a member of our Human Resources team will return your call within three business days.

Uploading attachments

In some cases, you may be asked to attach or upload a resume/CV or other document as part of the application process. To ensure a successful experience, please note the guidelines below.

Formats/Types of files:

  • MS Word™ (.doc)*
  • Plain text (.txt)
  • PDF (.pdf)
  • Rich Text Format (.rtf)

* Users of Microsoft Word 2007 should be aware that files created with a .docx suffix are not compatible with the online tool; save the document as a previous version with a .doc file suffix.

File size: Attachments should be less than 490KB. To decrease file size consider removing embedded pictures, tables, and other graphics.

Protecting yourself from recruiting scams

To protect yourself from email and recruiting scams, please note that The Ritz-Carlton:

  • Does not accept applications via email or fax
  • Does not ask for money as part of the application process
  • Only contacts job applicants using the email addresses listed below

Sometimes people claiming to be representatives of The Ritz-Carlton pretend to recruit potential employees on behalf of The Ritz-Carlton. They have been known to offer help securing work permits and visas in exchange for money. Scams typically:

  • Use the Internet or local newspapers and other print materials to advertise false job openings
  • Request applicants send their application, resume, or CV to an illegitimate email address or fax number
  • Request that applicants wire funds to a bank account to cover processing and/or immigration fees

Scams usually involve the use of illegitimate email addresses created to lead you to believe the communication is authorized by The Ritz-Carlton, e.g. “”. These email addresses may also include misspellings of The Ritz-Carlton name.

Emails you can trust

Below is our list of approved Ritz-Carlton email domains:

(in some locations, Aon-Hewitt is our recruiting partner in the U.S.)

(in some cases, applicants may receive an assessment invitation from this email domain)

NOTE: If you receive any communication concerning employment opportunities with The Ritz-Carlton from an email domain that is not listed above, the communication is likely not authorized by The Ritz-Carlton. You can contact the location directly and ask to speak to the Human Resources department to confirm.


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