Frequently Asked Questions
Check-in time is at 3:00 p.m.; and check-out time is at 11:00 a.m. If you arrive early before check-in, you can leave your luggage at our Bell Desk until your room is ready. The Bell Desk is located adjacent to the Registration Desk in the main lobby.
Sheraton Waikiki offers its guests two on-site, self-service laundry areas - one on the 5th floor and another one on the 18th floor. Both are open 24 hours daily and can be used without prior reservations. Additionally, same-day dry cleaning is available for guests at an additional cost. Laundry should be dropped off to the front desk by 6:00 a.m.; laundry dropped off Monday through Friday will be delivered in the afternoon.
Guest microwaves are located in the ice and beverage vending machines on the following floors: 11, 18, 24 and 28.