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Responsible Business

How we do business is as important as the business we do.

For more than 85 years, Marriott has upheld a commitment to responsible business, human rights, and uncompromising ethical and legal standards in all aspects of our business. We believe our success is grounded in our purpose, values, and conduct demonstrated each day through our world-class service, ethical business practices, commitment to our associates and our culture.

Responsible Business
Portrait of Bill Marriott and Arne Sorenson

We are committed to providing an environment where our associates have the opportunity to achieve their potential, are highly engaged and are empowered to deliver exceptional guest service. We demonstrate our purpose, values and principles of responsible business through policies on employment, human rights, environment, supply chain, and in the conduct we uphold and expect of others. 

Principles of Responsible Business [PDF] | Employment Principles [PDF] | Environment Principles [PDF] |
Human Rights Principles [PDF] | Supply chain Principles [PDF]

Human Rights

At Marriott, we support and respect the protection of human rights within the company’s sphere of influence and strive to conduct our business operations accordingly. This includes standing against such tragedies as human trafficking and the exploitation of children. We publish our human rights policy and provide training on human rights, including the protection of children, for all associates worldwide.

Human Rights Policy and Principles [PDF] | Our Commitment to Human Rights [PDF]

Photo of children
Ethical and Legal Standards
Photo of server

Our business ethics training program reinforces the importance of corporate values and ethical responsibility to the continued success of the travel and tourism industry. Our Business Conduct Guide advises our managers and associates on laws relating to antitrust, unfair competition, political contributions, abuse of purchasing power, commercial and political bribery, and more.

Code of Ethics/Business Conduct Guide:
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