Marriott® International adheres to high ethical and uncompromising legal standards. Our Code of Business Ethics provides managers and associates with detailed guidance on the right way to conduct business. Our business ethics training program, “How We Do Business Is As Important As The Business We Do,” is a required part of orientation for associates, and includes Marriott’s commitment to human rights.
Commitment to Human Rights
At Marriott, we support and respect the protection of human rights within the company’s sphere of influence and strive to conduct our business operations accordingly. This includes standing against such tragedies as human trafficking and the exploitation of children. Marriott does not recruit child labor and strongly supports the elimination of such practices. Marriott also supports laws enacted to prevent and punish the crime of sexual exploitation of children and works to raise awareness concerning such crimes.
In 2006, the company published a Human Rights Policy Statement [PDF]
and communicated it to associates. The policy aligns with government, business, and public concern about tackling these issues. We are currently in the process of developing a training module on human rights, including the protection of children, for all associates worldwide.
Ethical and Legal Standards
Corporate ethics is a key part of day to day business at Marriott hotels. Our Business Conduct Guide [PDF]
advises our managers and associates on laws relating to antitrust, unfair competition, political contributions, abuse of purchasing power, commercial and political bribery, and more.
Our business ethics training program reinforces the importance of corporate values and ethical responsibility to the continued success of the travel and tourism industry. Marriott’s Internal Audit Department conducts an annual Legal and Ethical Conduct survey of a broad cross section of associates, including all officers and senior managers, to determine compliance with the company’s Ethical Conduct policy.
Working with Suppliers
Our suppliers play a vital role in upholding Marriott’s reputation for excellence with guests, associates, business partners, and other important stakeholders. We have high, yet achievable, standards for sourcing the best quality goods and services. Just as important, Marriott expects its suppliers to uphold high ethical standards and follow all applicable laws. Adhering to these principles and doing business with those who do the same will help us maintain a competitive advantage and the pride and confidence of our associates, customers and clients.
Helping Our Workforce Grow
On-the-job training and opportunities for personal growth and development continue throughout our associates’ careers. Our associates average 78 hours of training and 34 hours of professional development each year. In addition to the growth opportunities these programs provide, specialized training paths to ensure our managers are prepared to manage our multi-generational workforce.

