What if I don't have enough points at the time of my reservation to redeem my hotel reward?
If you have the required amount of points when you first make your reward reservation or later modify it, your points will automatically be deducted from your account when you submit your new or modified reservation.
If you do not have enough points, you can still reserve your room. When you make your reservation, you must select "Use Marriott Rewards Points". Your room will be reserved, yet your reward redemption will not be processed. Instead, you’ll receive an email confirmation of your room reservation only.
Before your stay, you’ll either need to purchase points (maximum 50,000 points per account per year), or make additional stays to earn enough points to cover the difference.
Once you have enough points for your stay, you can order your reward online. Then look up your reservations and use the link to order your reward certificate.
Your points will be redeemed for your stay, and you’ll receive an email confirmation of your reward order along with a reminder of your reservation information.
Please note that e-Certificates are automatically sent to your hotel only and will be available at check-in.