905907B0-D49C-4AB3-84DF-45721F8319A6 2ECDE0B4-4DAE-4714-A81E-E3C62D87710E 9809C75E-EEAE-4191-B17C-6E9E072D6D91 4BA2D2EE-5930-4076-B1E5-BF4F82D4150C 0877DBE9-B5A4-4A7A-8E4D-86863B6C721A 0005CE21-D3F9-4DE7-8885-2BFFEE11E012 Skip to main content
  • WHAT TO EXPECT

Welcome to The Westin Yokohama

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

  • Signage throughout our hotel to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates.
  • Partitions are installed at Front Desks and Spa reception.
  • Hand sanitizer stations are available in high-traffic areas.
  • Masks for all guests and employees are required to be worn in hotel public areas.
  • Frequent cleaning and disinfecting, with a special focus on high touch areas like elevator buttons and escalator handrails.
  • Frequent hand washing and disinfecting of work areas.
  • Mobile technology such as check in, check out, mobile requests for additional services for less contact.
  • Temperature screening is practiced upon check in at Front Desk.

In keeping with Marriott's Commitment To Clean Program, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Housekeeping services: Deep cleaning each guestroom between stays. Disinfectants on door handles, tables and nightstands, furniture knobs and handles, light switches and thermostats, telephone and keypad, remote control, alarm clock, television, safety latch and peephole, trash receptacle, faucet handles, toilet and shower handles.

Room Amenities: A sanitization kit is provided to our guests during their stay at the hotel. Coffee machines & Kettles are sanitized for your safety.

Every guest room is thoroughly cleaned and disinfected between each guest. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. 

Restaurants, Fitness Center, and Spa - with reinforced hygiene standards and social distancing measures.

For our Marriott Bonvoy members: We are committed to deliver the Marriott Bonvoy benefits for your membership level. Thank you for understanding in cases where we may have to offer an alternative. For questions or to get the most up to date information on alternative offerings please contact us directly via mobile chat, or by emailing or calling the hotel directly.

  • Modified operational practices for buffets, and all food handlers trained on safe food preparation and service practices in accordance with food safety standards as guidelines.
  • We strongly recommend advance booking, putting on face masks and the use of credit card payments.
  • Modifying furniture layouts and capacity to allow for more distancing
  • Ensuring food service and prep associates wear gloves and masks, that are changed/disposed of in accordance with health department guidance
  • Disinfectant spray offered at restaurants and bars

"Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.
Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

・Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
・Mobile Key. Forgo the front desk altogether and go straight to your guest room.
・Mobile Dining. Order your private, in-room dining through the app.
・Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.
 
Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

We offer you the Nordac Premium Water in the guest room and bottles can be washed and used over and over again, contributing to a cleaner planet with less pollution from manufacturing, transportation and waste of single-use plastic bottles. Our restaurants contribute to guests’ overall well-being by offering an array of seasonal and international cuisine with a “locally grown and consumed” approach, exemplifying the hotel’s commitment to sustainability.

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

The Westin Yokohama