
Frequently Asked Questions
Does the Sheraton Grande Tokyo Bay Hotel have a fitness center?
Yes, the fitness center is available on-site and open 24 hours everyday. The fitness center is complimentary for guests but an OASIS pass must be purchased for visitors.
A monthly fitness membership option is available to visitors. In addition to a variety of cardio and strength equipment, guests can unwind after a workout in the sauna or steam rooms. Table tennis and fitness/jogging trails are also available.

What is the Sheraton Grande Tokyo Bay Hotel's pet policy?
Pets are welcome only in dog-friendly rooms with a maximum of two pets per room. A non-refundable JPY 2,500 applies per dog, per night for the staying fee, and JPY 5,500 for the cleaning fee. Service dogs are also welcome. Contact the hotel for more details.

What is the Sheraton Grande Tokyo Bay Hotel's check in and check out time?
Check-in time is 3:00 PM, check-out time is 12:00 PM. Express check-in and check-out are offered to guests.

Does the Sheraton Grande Tokyo Bay Hotel have on-site parking?
3,100 per night, additional 1,600 per night after the second night(After 13:00 after check-out, an additional charge is 520 per hour)
*No fee is required if the use of the parking lot is included in the offer package benefits.
