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Rewards Terms & Conditions

Airline Rewards 

  1. Rewards Program Members may redeem Points in exchange for airline frequent flyer Miles with any participating airline partner. Click here for participating airlines and their conversion rates.

  2. Rewards Program Members requesting a Mileage Reward must be a member of the relevant airline frequent flyer program in order to receive a Mileage Reward. For details on joining a frequent flyer program, please refer to the particular airlines terms and conditions.

  3. Once frequent flyer Miles have been requested, Miles will automatically be transferred to the Member's frequent flyer account. Please allow approximately six weeks for Miles to be posted to your frequent flyer account or contact your local Rewards Program Guest Services to inquire about express service (may include a fee).

  4. Once Miles are credited to the Member's frequent flyer account, changes, reissuance or recredit of Rewards Points are not allowed.

  5. The terms and conditions of the airline frequent flyer programs control the redemption and distribution of the Miles earned through the Rewards Program.

  6. The airlines reserve the right to change the frequent flyer program at any time with or without notice. Any such changes may affect your ability to use the awards or mileage credits that you have accumulated. The airline is not responsible for products or services offered by other participating companies. All program terms and conditions of your preferred airline frequent flyer program apply.

  7. For additional details on participating airline frequent flyer programs, including how to join, please refer to the terms and conditions for that airline program.

Rail - Orient-Express
Travel conditions for journeys covering Asia:
  • There are two classes of cabins which include the Superior cabin with upper and lower berths, and the State cabin which is larger, offers twin beds that are located side by side.
  • All cabins are ensuite.
  • Service includes all meals and any applicable excursions.
Travel conditions for journeys in Europe:
  • All cabins are the same class, with upper and lower berths.
  • The cabins do not have ensuite facilities.
  • Service includes all meals and any applicable excursions.
  1. Reservations must be made no later than 28 days before departure and are subject to availability.

  2. Orient-Express will quote a confirmation number, which must be noted. Once the reservation has been made, the Marriott Rewards member must send the Reward Certificate to Orient-Express and will in turn receive written confirmation of the booking.

  3. Cancellation notice must be given at least 28 days before date of travel. The reward certificate will be returned to the redeemer. However, if notice is given after this deadline, the Marriott Rewards member will forfeit the Reward Certificate.

  4. Tickets will be issued to the name that appears as the designated traveler on the Reward Certificate only.

  5. All taxes are included in the ticket.

  6. Passengers must carry a valid passport for travel and are responsible for any necessary visa requirements.


Travel Packages 

  1. All Rewards Program Rules apply.

  2. Miles will be automatically transferred into the participating frequent flyer program account that matches the name on your Rewards Program Account.

  3. Once processed, airline Miles cannot be transferred back to your Rewards Program Account.

Vacations by Marriott Packages 

  • Vacations by Marriott is administered by a third-party travel partner on behalf of Marriott Rewards.
  • You will receive a total of 5,000 Marriott Rewards® points for booking a vacation package on Vacations by Marriott. Due to the discounted nature of the packages, you will not receive additional Marriott Rewards points beyond the 5,000 points you will receive for your vacation package booking, or receive qualifying nights used toward Marriott Rewards Silver, Gold or Platinum Elite status.
  • You will receive points for incidental purchases made during your stay.
  • Marriott Rewards points are credited to your account 2 - 4 weeks after travel has been completed.
  • You cannot use Marriott Rewards points or frequent flyer miles to purchase Vacations by Marriott packages.


Sports & Leisure 

Marriott Golf - Rounds of Golf
  1. The Certificate for Marriott Golf is ONLY VALID at participating Marriott hotels.

  2. Guest must present and surrender the Certificate prior to playing the round of golf.

  3. The Certificate may not be valid where restricted by law. Two (2) Value Season Awards may be redeemed for one round of golf during Peak Season. A Peak Season Award may be redeemed for one round of golf for two (2) people during Value (off-peak) Season with cart as defined by the participating golf course. Complimentary use of the driving range included, where available. Food, beverages, service charges, and other taxes or incidental expenses are not included.

  4. Rewards Points are NOT earned with Certificate usage.

  5. The Certificate is issued by and is the property of MI Fulfillment Services, LLC.

  6. Certificates are transferable but are not redeemable for cash and are void if sold for cash or other consideration. Certificates are not replaceable if lost, stolen, destroyed, or expired.

  7. Any tax liability, including disclosure, connected with receipt or use of the Reward Certificate is the Rewards Program Member’s responsibility.

  8. Tee time is subject to availability and seasonal conditions. Seasonal definitions can be obtained by calling the course and are subject to change without notice.

  9. Tee times may be scheduled 30 days in advance unless otherwise restricted by participating course.

  10. Not valid for group play (more than four players).

Shopping & Gifts 

Dining Certificates
  1. Dining Certificate must be presented to server at time of ordering. This award cannot be applied toward payment of meal plan, catered meals, banquets, room service or alcoholic beverages.

  2. Any unused portion is nonrefundable.

  3. Taxes and gratuities to the full value of the free dinner options are included.

  4. Any item ordered that is beyond the benefits described are the responsibility of the Member. Additional dinner guests and related taxes and gratuities are not included.

  5. This Award is valid at any casual and most specialty restaurants located in Marriott Hotels & Resorts, JW Marriott Hotels & Resorts, Renaissance Hotels worldwide, and Courtyard by Marriott locations outside of North America.

  6. Not valid at the following restaurants: Primo by Melissa Kelly Restaurant in the JW Marriott Orlando Grande Lakes, Ristorante Tuscany and Hawk's Landing Steakhouse & Grille in Orlando World Center Marriott Resort, Atlantis Restaurant in the Renaissance Orlando Resort at Seaworld, The Courtside Steakhouse in the Sanibel Harbour Resort, Azul in the JW Marriott Ihilani Resort & Spa at Ko Olina, Tbones, a Tuscan Steakhouse in the Bridgewater Marriott, The View Restaurant in the New York Marriott Marquis, Chop Suey in the Renaissance New York Hotel Times Square, Sam & Harry’s in the Newport Beach Hotel & Spa, L.G. Smith’s Steak & Chop House in the Renaissance Aruba Resort & Casino, The Pearl Restaurant in the Renaissance London Chancery Court, The Maze Restaurant in the London Grosvenor Square, The Le Pinxo in the Renaissance Paris Vendome, Segaria Restaurant in the Denia Marriott LaSella Golf Resort & Spa, Spain or any Benihana, Don Shula's, Jackson's All-American, Pusser's Landing, Ruth Chris' Steakhouse restauarants and Arcadia Restaurant in the San Jose Marriott and the BLT Steak Restaurant at Camelback Inn, A JW Marriott Resort & Spa, Scottsdale. Not valid at The Ritz-Carlton, EDITION Hotels, Autograph Collection, Residence Inn by Marriott, SpringHill Suites by Marriott, TownePlace Suites by Marriott Fairfield Inn & Suites by Marriott, Marriott Vacation Club, Marriott ExecuStay or Marriott Executive Apartments, locations. Dining certificates may not be accepted at restaurants within any hotel restaurant not owned or operated by the Company. Please confirm with the hotel or restaurant prior to dining. Acceptance of the Dining Certificate is the sole responsibility of the participating merchant. No photocopies of Certificate will be honored.

  7. Dining certificates may not be acceptable at restaurants within a hotel not owned or operated by the Company. Please confirm with the hotel or restaurant prior to dining.

  8. Dining Certificates are not replaceable if lost, stolen, destroyed or expired.

  9. Dining Certificates are valid at participating merchants only through the expiration date printed on the front of the Dining Certificate, except as otherwise provided by applicable law.

  10. Dining Certificates have no cash value and may not be redeemed for cash or its equivalent. Any unused portion will not be returned as cash unless a Certificate states otherwise, or required by law.

  11. Dining Certificates are transferable unless otherwise noted on the Certificate.

  12. Certificates are void where prohibited by law.

Japanese Department Stores
  1. Guest Services will mail the requested Common Department Store Voucher to the Rewards Program Member.

  2. The Common Department Store Voucher can be exchanged for goods at participating stores in Japan.

  3. The Common Department Store Voucher cannot be used in conjunction with any other voucher or promotion and will not be replaced if lost, stolen or destroyed.

  4. Rewards Program Members are bound by the general terms and conditions of the Japanese Department Stores.