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Rewards Terms & Conditions

Hotel Rewards 

  1. To use your Points for a hotel stay at a participating Marriott brand hotel or Ritz-Carlton hotel, please make a reservation and indicate that the reservation is for a Rewards Redemption. You will receive an email confirmation, and your e-Certificate will be available upon check-in at your hotel (please see below for more information on Certificates). You can make, or modify, your reservation online or by calling (as applicable) 1-800-MARRIOTT, 1-800-952-2027 or one of our worldwide reservation telephone numbers.

  2. Your Rewards Redemption stay will include a single or double standard room at a participating Marriott hotel or Ritz-Carlton hotel, including the cost of your hotel room, room tax/service charge, and extra-person charges, if any. All other hotel charges, including resort fees and Ritz-Carlton Club level charges, are the responsibility of the Rewards Program Members and are not included in the stay. The number of Points needed to redeem for a Rewards Redemption stay may vary by length of stay, location of room/room amenities, category/tier of hotel, and even time of year. The Company reserves the right to change the category/tier in which a participating property is classified at any time without notice. Rewards Redemption stays are not counted toward Elite benefit levels, bonuses or promotions.

  3. When a Member orders a Rewards Redemption Certificate, it must be associated with a Rewards Redemption stay confirmation number, which will be provided when the Member make his or her reservation to ensure a confirmed reservation upon arrival.

  4. For added convenience and flexibility, Members may use Points at check-in for same-day and/or extension of current reservations if the hotel has availability and the Member has sufficient Points available in his/her Account at the time of check-in. This program benefit is offered at the applicable hotel award rate and is available at Marriott brand hotels in the US (except Hawaii) and Canada only.*

    *This benefit is not available at Marriott Vacation Club and The Ritz-Carlton.

  5. Payment using Points must be confirmed with the hotel or with the reservations agent at time of reservation. The e-Certificate will be automatically ordered for a Member who has sufficient Points at time of booking a Rewards Redemption.

  6. Members who seek to make a Rewards Redemption with an insufficient Point balance may make the Rewards Redemption and either (1) choose to purchase Points to make a valid Rewards Redemption, provided that the aggregate amount of Points purchased and/or received as a gift by the Member is less than or equivalent to 50,000 Points per calendar year; or (2) the Member accrues sufficient Points to use Points for payment of the Rewards Redemption no less than seven days prior to arrival. If Point purchase is not an option, or if Member does not have sufficient Points to use for a Rewards Redemption intended to be paid with Points seven days or less from arrival date, Member will forfeit any Rewards Redemption and must call 1-800-MARRIOTT or 1-800-952-2027 to re-book the reservation at the best available rate for which the Member qualifies.

  7. Paper e-Certificates will be issued only by the Rewards Program and may be obtained by calling, faxing or written request. Paper Certificates are available for a $10 USD charge. The Member's signature, daytime phone number, date, and Member Number must be included on all written requests for e-Certificates.

  8. e-Certificates are void and will not be honored if bartered or sold for cash or other consideration. e-Certificates are not replaceable or redeemable for cash. e-Certificates are valid only for the use by the individual noted on the e-Certificate and are not transferable, although, if requested at the time of issuance, they may be made out to a third party. e-Certificates cannot be reissued if lost, stolen or otherwise destroyed.

  9. A e-Certificate is good for one consecutive stay, for one standard room only, as shown on the Certificate. Standard rooms may vary by brand. Credit may be issued for a stay that is less than the number of days on the Certificate, but the Member must inform the hotel Front Desk in advance of early checkout in order for Point credit to be issued back to the Member's Account. For Rewards Redemption with more than one rate change during the stay, the Member must call the Rewards Program Guest Services for assistance in receiving credit, Marriott Rewards - (801) 468-4000, The Ritz-Carlton Rewards – (866) 922-6882.

  10. Points acquired through ownership of an interest at a Marriott Vacation Club resort may not be used to request a e-Certificate for accommodations at a Marriott Vacation Club resort.

  11. e-Certificates are valid only when used towards the expense of the guest room, unless otherwise indicated in these Program Rules. e-Certificates are valid only in conjunction with individual travel and are not applicable to group travel, package tours, conventions or other special rates and/or package programs, food and beverage credits, incidental expenses, or service charges.

  12. Redemption at destinations outside the United States is subject to all required government approvals, restrictions, applicable taxes and/or service charges. Rewards do not include U.S. federal inspection fees or any other fees, expenses, surcharges, taxes or other costs or expenses that may be imposed by foreign governments for international travel.

  13. The following properties either do not participate in or do not fully participate in “No Blackout Dates” at this time:
    • Boscolo Hotels, Autograph Collection
    • Camelback Inn, A JW Marriott Resort and Spa, Scottsdale, AZ
    • Marriott Vacation Club – all locations
    • Rome Marriott Grand Hotel Flora, Rome, Italy
    • Waikoloa Beach Marriott Resort & Spa
    • Wailea Beach Marriott Resort & Spa, Hawaii
 

e-Certificates 

  1. The Rewards Program offers "paperless" Redemption Certificates known as "e-Certificates". e-Certificates allow a member to book a redemption reservation up to 24 hours in advance of a stay. e-Certificates are automatically sent to the hotel – you do not need to bring a paper record of the Rewards Redemption order to the hotel.

  2. e-Certificates are available for hotel, upgrade and PointSaver Rewards at participating Marriott brand hotels and Ritz-Carlton hotels.

  3. e-Certificates will be available when the Rewards Program Member is staying at the hotel.

  4. Members can make arrangements to redeem Points and stay the same day at any hotel participating in the Rewards Program. For same-day travel, please call either Marriott Rewards Customer Support at 1-801-468-4000 or The Ritz-Carlton Rewards Guest Services at 1-866-922-6882 to order your e-Certificate.

 

Instant Redemption Awards 

During their stay, Members may use Points to redeem an Instant Redemption Award, which they may apply as a credit against their room folio upon check-out. Instant Redemption Awards must be ordered at the hotel during the hotel stay to which they will be applied; when a Member requests an Instant Redemption Award for a specific dollar amount or "up to" a specific dollar amount, Marriott Rewards will deduct those Points from the Member's Account. For a listing of the Rewards required to redeem specific dollar values, see http://www.marriott.com/marriott/instant.mi
  1. A request for an Instant Redemption Award may only be made by a Member in good standing of the Marriott Rewards Program. As proof of eligibility, a Membership Number is required when redeeming an Instant Redemption Award.

  2. Instant Redemption Awards must be ordered at the hotel during the hotel stay to which they will be applied; they cannot be booked in advance of the stay. Instant Redemption Awards must be applied to the Member's room folio upon check-out. Any portion of the Instant Redemption Award not applied to the room folio will be forfeited; if the amount requested for the Instant Redemption Award is more than the room folio balance, cash will not be returned to the Member.

  3. Instant Redemption Awards are valid only when used toward the expenses charged to the Member's room folio, including, but not limited to room charges, food and beverage, golf, spa services and incidental expenses. Instant Redemption Awards cannot be redeemed for cash or gift cards. Instant Redemption Awards are valid only for individual travel, and are not applicable to group travel, package tours, or conventions that have been charged to and/or paid by a third party. Instant Redemption Award credits may be used by the Member only and may not be gifted, although if requested at the time of redemption, Instant Redemption Awards may be credited against a third party’s room folio if the room was booked under the Member’s Rewards Program Membership Number.

  4. The Member requesting the Instant Redemption Award must have the total Points value required to purchase the Instant Redemption Award requested available in his or her Membership Account at time of ordering. Once accrued Points in the Member’s Account have been redeemed for an Instant Redemption Award, the Points cannot be returned to the Member’s Account.

  5. Redeemed Instant Redemption Awards are not refundable, exchangeable, replaceable or transferable for cash or credit.

  6. Instant Redemption Awards are offered at participating hotels for the following Marriott brands: JW Marriott, EDITION, Autograph Collection, Renaissance Hotels, AC Hotels, Marriott Hotels & Resorts, Courtyard by Marriott, Fairfield Inn & Suites by Marriott, SpringHill Suites by Marriott, Residence Inn by Marriott, TownePlace Suites by Marriott, Moxy Hotels and The Ritz-Carlton. Instant Redemption Awards are not available at Marriott Vacation Club.

 
 

Upgrade Rewards 

  1. When using Points for a hotel stay, Members may need to redeem additional Points to reserve an "upgraded room," such as a suite or ocean view room. This “Upgrade Reward” may be required for certain room types in addition to a standard hotel Reward.

  2. There are two types of Upgrade Rewards, "point upgrades" and "paid upgrades":

    • "Point" Upgrade Rewards: Point Upgrade Rewards, where Points are used to upgrade a standard hotel Reward, generally “cost” 5,000 Points each. Most upgraded rooms require one or two Point Upgrade Rewards per night, however, some hotels and resorts require three or more Point Upgrade Rewards per night, depending on the view or room type. Availability varies by hotel; check the details for your selected hotel when making a reservation.

    • "Paid" Upgrade Rewards: At select hotels, Members may pay for an upgrade to a standard Reward reservation on a cost per night basis. Upgrade Rewards price varies by hotel and will be charged to the room folio during the guest’s stay. Additional Points are not required with Paid Upgrade Rewards.

  3. Upgrade Reward requirements vary by hotel/hotel category, room type and by season.

  4. Upgrade Rewards may be used only when redeeming Rewards Points for a hotel stay. In most cases**, Upgrade Rewards cannot be used to upgrade a paid room.

    ** Based on hotel availability and Point balance, Members may choose to use Points at check-in to upgrade a paid room. Point Upgrade Rewards are 5,000 Points each and offered at hotels in the US (except Hawaii) and Canada only. Not applicable at Marriott Vacation Club and The Ritz-Carlton; cannot be reserved in advance.

  5. Most upgraded rooms require only one or two Upgrade Rewards per night. However, some hotels and resorts require three or more Upgrade Rewards per night, depending on the view or room type.

  6. Most resorts require upgrades for rooms with special views, such as ocean or bay view. Where available, 2-Bedroom Suites at Residence Inn by Marriott and TownePlace Suites by Marriott require the use of an Upgrade Reward. Marriott Vacation Club locations require Upgrade Rewards for 3-bedroom suites.

  7. Some Upgrade Rewards require payment in local currency and cannot be purchased with Points. Check the Room Description when booking Rewards Redemption reservation online for currency and other redemption requirements.

  8. Complimentary Room Upgrade: Based on room availability at check-in and limited to a Member's personal guestroom. Upgrades may include rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities, rooms on Executive Floors, or suites.  All upgrades are granted on a space-available basis, as determined at the time of check-in. Upgrades are subject to availability and identified by each hotel. Not available at Marriott Vacation Club.


 

Partner Hotels 

In addition to each hotel Partner's specific terms and conditions, and these Program Rules, the following are additional terms and conditions for redeeming Hotel Partner Rewards (“Partner Hotel Certificates”):


  1. Please confirm reservations in advance by calling the reservation number listed for each Partner; advise the reservation agent that you will be using a Rewards Program Certificate. Failure to comply may result in cancellation of the reservation.

  2. Blackout dates and other availability restrictions imposed by the hotel partner may apply. For the most up-to-date blackout date information, please contact the hotel partner directly.

  3. Partner Hotel Certificates are valid for one consecutive stay of one or more consecutive days at a single hotel location. No residual credit will be given. Split stays require two Partner Hotel Certificates. Partner Hotel Certificates are valid for full or partial payment as stated on the Partner Hotel Certificates' face and must be surrendered upon check-in. Partner Hotel Certificates are not redeemable for cash, nor may they be bartered or sold for cash or other consideration. Partner Hotel Certificates are not replaceable and cannot be reissued if lost, stolen or otherwise destroyed. Partner Hotel Certificates are valid only for the use of the individual noted on the Partner Hotel Certificate and are not transferable, although if requested at the time of issuance, they may be made out to a third party. No Rewards Program Points will be credited for unused or partially used Partner Hotel Certificates.

  4. Please allow 10 business days for your Partner Hotel Certificate delivery within the United States and 4 weeks for locations outside the United States. Members may request expedited Partner Hotel Certificates by contacting Marriott Rewards Guest Services or Ritz-Carlton Rewards Guest Services. There will be a $15.00 expedited request fee only for Partner Hotel Certificates Rewards. This fee for expedited Partner Hotel Certificates is waived for Platinum Members.

  5. Any changed, reissued, or returned Partner Hotel e-Certificates will be subject to a service fee.

  6. Partner Hotel e-Certificates are valid only for the expense of the guest room, unless otherwise indicated. Partner Hotel e-Certificates are valid only for use in conjunction with individual travel and are not good in conjunction with special rates and/or travel packages, group travel, food and beverage credits, promotional programs, incidental expenses, or service charges.

  7. When checking in to a participating hotel, the Member must present and surrender the Partner Hotel Certificate and indicate that he/she intends to pay for the room partially or in full with such Certificate. Photo identification is required at check-in.

  8. Room cancellation charges may apply and/or a deposit may be required at time of reservation. Confirm with the hotel at the time of reservation.

  9. Redemption at destinations outside the U.S. may be subject to government approvals, restrictions, applicable taxes and/or service charges. Partner Hotel e-Certificates do not include U.S. federal inspection fees, or any other fees, surcharges, or taxes that may be imposed by foreign governments for international travel.

 
 

 
Seasonal Awards

  1. Members can redeem their Points for Seasonal Award Rewards at participating Marriott brand hotels and Ritz-Carlton hotels when available. Participation in and availability of Seasonal Award Rewards are at the discretion of the Marriott Rewards Program. Seasonal Award Rewards are available for limited time periods and offer up to 25% in Point savings off of standard Rewards redemption levels.

  2. An issued Seasonal Award Reward can be used at any participating hotel in the category or tier for which the e-Certificate is valid.

 
Pointsavers Rewards

  1. Members can redeem their Points for PointSavers Rewards at participating Marriott brand hotels and Ritz-Carlton hotels when available. Participation in and availability of PointSavers Rewards are at the discretion of the hotel. PointSavers Rewards are available for limited time periods and offer up to 33% in Point savings off of standard Rewards redemption levels.

  2. An issued PointSavers Reward can be used at any participating hotel in the category or tier for which the e-Certificate is valid, or at any lower level category or tier hotel that has availability of the PointSavers Reward.

Customize Your Rewards

General
  1. The Customize Your Rewards Program is available only to Rewards Program Elite Members. As proof of eligibility, a Membership Number is required when redeeming a Customize Your Rewards Program Reward.

  2. Customize Your Rewards redemption opportunities are available exclusively for residents of the 48 continental United States.
Requesting/Redeeming a Reward
  1. A request for a Points quote and/or Reward Redemption for a Customize Your Rewards Reward may be made only by an individual customer who is an Elite Member in good standing in the Rewards Program.

  2. Members should allow 5-7 business days to receive a Points quote.

  3. A minimum order of 50,000 Points is required in order to redeem a Reward under the Customize Your Rewards Program. The Member requesting the Reward must have the total Points value required to purchase the item requested in his or her Rewards Program Account at time of ordering. The purchase of Points in order to “supplement” the Member Account’s Points balance is not permitted, i.e., no combining of cash and Points.

  4. Once accrued Points in Member’s Rewards Program Account have been redeemed for a Reward, the Points cannot be converted back into the Member’s Rewards Program Account.

  5. All Rewards are subject to availability and restrictions may apply as to when Rewards may be redeemed. In particular, items that require customization may not be available. Some items may not be available due to restrictions.

  6. Redeemed Rewards are not refundable, exchangeable, replaceable or transferable for cash or credit unless specifically permitted by these Program Rules or other written terms and conditions that accompany Reward.

  7. Marriott is not responsible for lost or stolen Rewards, Certificates or tickets (including without limitation Gift Cards or merchandise Rewards).

  8. Members are subject to and must comply with any additional terms, conditions and restrictions that apply to specific Rewards.

  9. Unless specifically noted at the time of redemption, Customize Your Rewards are supplied by third parties (“Third Party Providers”) that are not under the ownership or control of the Rewards Program or the Company. Neither the Rewards Program nor the Company is responsible for the action or inaction of each such Third Party Provider, nor are the Rewards Program or the Company liable for any loss or penalties incurred if any Third Party Provider is sold, ceases to exist or becomes inoperative; or if a Reward or part of a Reward is cancelled or modified; or for acts of nature. See the section on “Third Party Rewards,” below, for further limitations of liability and releases regarding Third Party Providers of Rewards, and the sections on “Merchandise,” “Events,” and “Gift Cards” for a discussion of some of the options available under the “Customize Your Rewards” Program.

  10. All Rewards are offered subject to availability and must be booked in advance through the Customize Your Rewards Program at www.marriottrewards.com or via phone at 1-800-493-3278
 
Third Party Rewards
  1. As specifically noted in these Program Rules, certain Rewards in this Rewards Program are supplied by third parties (“Third Party Providers”, individually, a “Third Party Provider”), either independently or as a Rewards Program affiliate, that are not under the ownership or control of the Rewards Program or the Company. When a Reward is supplied by a Third Party Provider, these Program Rules will specifically note that is the case and refer Members to the terms and conditions and/or web site for the Third Party Provider.

  2. Neither the Rewards Program nor the Company is responsible for the action or inaction of each such Third Party Provider, nor is the Rewards Program or the Company liable for any loss or penalties incurred if any Third Party Provider is sold, ceases to exist or becomes inoperative; or if a Reward or part of a Reward is cancelled or modified; or for acts of nature.

  3. The Rewards Program and the Company are not responsible for Third Party Provider programs or obligated in any way in connection with their operation or for any expense, loss, injury, damage, delay, accident or any other matter whatsoever, however suffered or caused, directly or indirectly arising out of participation in a Third Party Provider program including, without limitation, (i) failure or delay by the Third Party Provider to redeem Rewards or to provide any specific Rewards, for whatever reason; (ii) loss or damage caused by Rewards supplied or requested in connection with the Third Party Provider program; (iii) any changes to a Third Party Provider program with or without notice; (iv) termination of a Third Party Provider program, with or without notice, for whatever reason. You agree therefore not to make any claims against us for any matter connected in any way with a Third Party Provider program. All recourse for any and all liability in connection with a Third Party Program is against the Third Party Provider only. By redeeming a Reward, You release the Rewards Program and the Company from any and all liability regarding the redemption or use of rewards or other participation in the program.

  4. All Rewards are offered subject to availability and must be booked in advance through the Rewards Program or the Third Party Provider, as applicable.

 
Merchandise Rewards
  1. Merchandise Rewards are fulfilled exclusively by SkyMall.

  2. All Merchandise Rewards are fulfilled subject to product availability. Member will be notified if the item Member has ordered is not available and if and when it will become available. In the case of Merchandise Rewards that the Company provides and that are not available, the Rewards Program reserves the right to substitute merchandise that it determines is of equal or greater value or credit the Member’s Account at its option and discretion. We will ship the model pictured or the most current comparable model available. Items shown in program communications are the latest models available at the time of printing. Multiple items ordered at the same time may arrive separately.

  3. Merchandise will usually be shipped within two weeks (larger items may take four to six weeks of our receipt of the order), with the exception of select Rewards with unique fulfillment requirements. Customers must be available to receive oversize shipments. Refer to redemption details on www.marriottrewards.com/elitegifts for specific details about Merchandise Rewards availability and delivery time frames on Rewards (including Rewards with unique fulfillment requirements); the Rewards Program may also inform you of a longer time frame for delivery in responding to your request. Merchandise can be shipped only to addresses in the 48 contiguous United States, and will not be delivered to P.O., A.P.O. or F.P.O. boxes.

  4. All products provided under the Rewards Program are under a full Manufacturer's Warranty. If a product is received and determined to be defective, it will be the customer's responsibility to follow the information for making a claim under the Manufacturer's Warranty provided with each product.

  5. Merchandise Rewards may be returned or exchanged within 30 days of delivery unless otherwise specified. TVs and merchandise items that have been assembled by the customer or delivery service may not be returned or exchanged unless proven to be damaged or defective. No exchanges or returns are accepted after 30 days.

  6. For more information about SkyMall, full terms and conditions, or if require further assistance is required, contact SkyMall at 1-800-493-3278.

  7. All products provided under the Marriott Rewards program are under full Manufacturer's Warranty. If a product is received and determined to be defective, it will be the customer's responsibility to follow the Manufacturer's Warranty information provided with each product.

  8. Points can not be purchased or transferred for Merchandise Rewards offered through SkyMall.
 
Event Tickets Rewards
  1. 1. The Rewards Program and the Company may offer Event Tickets Rewards through the Customize Your Rewards Program. Unless specifically noted at the time of redemption, the neither the Rewards Program nor the Company are the providers of Event Tickets Rewards and they have no power to manage or control the operations of any Third Party Provider or Event Sponsor. The Rewards Program and the Company make no guarantees or warranties whatsoever about the Event Tickets provided by the Third Party Providers or the Event itself. Third Party Providers and their principals shall not be treated as the agents of the Reward Program of the Company for any purpose. Neither the Rewards Program nor the Company is responsible for the action or inaction of each such Third Party Provider or the Sponsor of any Event, nor are the Rewards Program or the Company liable for any loss or penalties incurred if any Third Party Provider or Event Sponsor is sold, ceases to exist, becomes inoperative; if an Event is delayed, postponed, cancelled or changed for any reason; for acts of nature; or for amenities, services and/or facilities not being available due to renovations, strikes, bankruptcy and/or acts of nature

  2. 2. All Event Tickets are issued subject to the terms and conditions of each Third Party Provider, subject to the terms and conditions of the Event Sponsor, which may be listed on the back of the Event Ticket, and subject to the Program Rules set forth herein.

  3. 3. Any additional meals, transportation or accommodation arrangements (or other incidental expenses) made in connection with redemption or taking advantage of any Reward will be the sole responsibility of the Member. Unless otherwise stated, alcoholic beverages, any applicable taxes, gratuities and transportation to and from a Reward destination are not included.

  4. 4. Certain Event Tickets may be subject to minimum requirements regarding age, height, health or other factors. At the time of booking, the Rewards Program and/or the Third Party Provider will as accurately as possible explain any limitations or requirements relating to your Reward. It is the Member’s sole responsibility to comply with all necessary requirements for the Reward as described.

  5. 5. All Rewards are offered subject to availability and must be booked in advance through the Rewards Program at www.marriottrewards.com or via phone at 1-800-493-3278. Booking Confirmations are provided via email, fax or post; no other booking confirmation is valid. In the case of mechanical difficulties, acts of God, equipment unavailability, celebrity illness or the like, the Rewards Program reserves the right to work with the Third Party Provider to make a reasonable substitution. If substitution is not possible, the Rewards Program and/or the Third Party Provider reserve the right to cancel on short notice. If a Reward is delayed, postponed, cancelled or changed by the Rewards Program, the Event Sponsor or the Third Party Provider, for any reason, you will be notified as soon as possible to book a convenient alternative date for your Reward at no additional charge. If it is not possible to book a convenient alternative date for the Reward, the Rewards Program or the Third Party Provider may cancel or provide a reasonable substitute of equivalent or greater value. Notwithstanding anything to the contrary set forth in these Program Rules or otherwise, neither the Rewards Program nor the Company will offer refunds or be liable in any way for expenses that You incur related to a Reward that has been cancelled by the Third Party Provider.

Gift Cards/Gift Certificates
  1. Gift cards (“Gift Cards”) and (“Gift Certificates”) may be issued by the Company or a Third Party Provider and will be clearly designated as such. Gift Cards/Gift Certificates issued by a Third Party Provider may be subject to additional terms and conditions imposed by the issuer/participating merchant, which will be provided with the Gift Card/Gift Certificate.

  2. Gift Cards/Gift Certificates are valid at participating merchants only through the expiration date printed on the front of the Gift Certificate or Gift Card, except as otherwise provided by applicable law.

  3. Acceptance of the Gift Cards/Gift Certificates is the sole responsibility of the participating merchant. No photocopies of Gift Cards/Gift Certificates will be honored.

  4. Gift Cards/Gift Certificates have no cash value and may not be redeemed for cash or its equivalent. Any unused portion will not be returned as cash unless a Gift Card/Gift Certificate states otherwise, or required by law.

  5. Gift Cards/Gift Certificates are transferable unless otherwise noted on the Gift Cards/Gift Certificates.

  6. Gift Cards/Gift Certificates are void where prohibited by law.

  7. Unless otherwise stated on the Gift Card/Gift Certificate, Gift Cards/Gift Certificates for Rewards offered do not include any federal, state or local taxes, which are the Member’s sole responsibility at time of redemption.

  8. The Rewards Program, the Company, Third Party Providers and any other participating merchants are not responsible for replacing lost, stolen or mutilated Gift Cards/Gift Certificates or tickets.

  9. Some Gift Cards/Gift Certificates or other Rewards require an additional charge for shipping and handling.

  10. If applicable, Gift Cards/Gift Certificates or Rewards do not include gratuities.

  11. Gift Cards/Gift Certificates will usually arrive within 5-7 business days.
 

Donate Points

Hotels for Heroes
  1. All Marriott Rewards Point balances will be verified by the Marriott Rewards Customer Care center before donations are processed. Once Marriott Rewards Points are donated, the exchange cannot be reversed or undone. This donation of Marriott Rewards points is not considered a charitable contribution by the U.S. IRS, and therefore is not deductible under U.S. tax rules and regulations.
International Federation of the Red Cross and Red Crescent Societies
  1. Minimum point redemption by a Marriott Rewards member is 10,000 Marriott Rewards Points, resulting in a $25 USD donation. All Marriott Rewards Point balances will be verified by the Marriott Rewards Customer Care center before donations are processed. Once Marriott Rewards Points are donated, the exchange cannot be reversed or undone. This donation of Marriott Rewards points is not considered a charitable contribution by the U.S. IRS, and therefore is not deductible under U.S. tax rules and regulations.
Revised on 1/6/2014
Limitation of Liability and Additional Terms

BY REDEEMING THE REWARD PROVIDED HEREUNDER, THE MEMBER AGREES THAT THE COMPANY AND ITS AFFILIATES AND, SUBSIDIARIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS (COLLECTIVELY, THE “RELEASED PARTIES”) WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR, AND SHALL BE HELD HARMLESS BY MEMBERS AGAINST, ANY LIABILITY FOR ANY INJURIES, LOSSES OR DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE OR EXEMPLARY DAMAGES) TO PERSONS, INCLUDING PERSONAL INJURY OR DEATH, OR PROPERTY ARISING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM ACCEPTANCE, POSSESSION, MISUSE OR USE OF A REWARD, OR PARTICIPATING IN THE CUSTOMIZE YOUR REWARDS PROGRAM OR CUSTOMIZE YOUR REWARDS PROGRAM-RELATED OR REWARD-RELATED ACTIVITY. THE RELEASED PARTIES ARE NOT RESPONSIBLE IF ANY CUSTOMIZED REWARD CANNOT BE AWARDED. IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE TO YOU FOR ANY DELAY IN OR FAILURE TO PERFORM DUE TO CAUSES BEYOND OUR CONTROL, INCLUDING, WITHOUT LIMITATION, ANY ACT OF GOD, ACT OF WAR, NATURAL DISASTER, WEATHER , TERRORISM, OR ANY ACT OR OMISSION OF A THIRD PARTY.

WITHOUT LIMITING THE FOREGOING, EXCEPT AS SPECIFICALLY PROVIDED OTHERWISE IN THESE PROGRAM RULES, EVERYTHING REGARDING THE CUSTOMIZE YOUR REWARDS PROGRAM, INCLUDING THE WEB SITE AND ALL REWARDS, ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY. CHECK LOCAL LAWS FOR ANY RESTRICTIONS OR LIMITATIONS REGARDING THESE LIMITATIONS OR EXCLUSIONS.

THIS SECTION WILL SURVIVE TERMINATION OF MEMBER'S PARTICIPATION IN THE PROGRAM.
Revised on 5/1/2014