Welcome to Four Points by Sheraton Surabaya, Pakuwon Indah

Name: Four Points by Sheraton Surabaya, Pakuwon Indah
Address: Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, East Java, 60216, Indonesia
Telephone: +62 31-99150000
Price range: $ Rates Vary (Book Directly with Marriott Bonvoy to Get the Best Rates)

Stay in style in our Surabaya hotel Indonesia

Make your stay in Surabaya, Indonesia, modern yet sophisticated at Four Points by Sheraton Surabaya Pakuwon Indah. Adjacent to Pakuwon Mall, our hotel in Surabaya provides uncomplicated comfort and unparalleled service, so your business or leisure time is seamless. Nestled in an upscale neighborhood with convenient access to Satellite Toll Road, our location is perfect for exploring the city's many attractions. Savor authentic local cuisine at Djaman Doeloe Resto & Bar, a wide range of cocktails and best brew beers at Soirée Rooftop bar and treat yourself to a shopping spree at the Pakuwon Mall. For a moment of relaxation, take a refreshing dip in our Lagoon Pool, located on the hotel’s sixth floor, where you can unwind amidst an oasis-like ambiance in the heart of the bustling city. At Four Points by Sheraton Surabaya Pakuwon Indah, we are committed to providing you with a hotel experience that exceeds your expectations.

Rooms & Suites

Offers & Packages

June 1, 2025 - June 30, 2026
Rooftop Party Celebration
June 1, 2025 - June 30, 2026
Celebrations at Djaman Doeloe
April 1, 2026 - September 30, 2026
Celebrate Wonderful Indonesia
January 1, 2026 - January 1, 2027
Bleisure Room Package (Heritage & Authentic Breakfast)
January 14, 2026 - January 1, 2027
Stay & Play with Nino or Nini the Giant Elephant
January 12, 2026 - January 12, 2027
Family Thematic Room

FEATURED AMENITIES ON-SITE

Property Amenities On-Site

included amenities ()

Sustainability
Restaurant On-Site

2 Restaurants
Outdoor Pool

Complimentary
Business Center
Meeting Space
Fitness Center

Complimentary
Complimentary Wi-Fi

Free for Marriott Bonvoy Members
24 Hour Room Service
Room Service
Wake-Up Calls
Service Request
Concierge
Housekeeping

Daily

HOTEL INFORMATION

Check-in: 3:00 pm

Check-out: 12:00 pm

Minimum Age to Check In 18

See Accessibility Features

Front Desk

Staffed

Pet Policy

Pets Not Allowed

Parking

Complimentary On-Site Parking

Off-Site Parking

Pakuwon Mall 0.5 KM

Valet

PerStay: Rp50000.00

Additional Parking Information

Valet parking available at IDR 50.000 per parking. In and out privileges is not available.

WHAT TO EXPECT

Plan and Prepare for your Stay

Learn More

Djaman Doeloe Resto & Bar

Savor the essence of old Surabaya at our local restaurant Surabaya, offering all-day dining in a rustic and family friendly ambiance. Enjoy authentic Indonesian cuisine and our Best Brews program showcasing a variety of local beers.

Explore

Soirèe Rooftop Bar

Experience the best vantage point of West Surabaya at our outdoor bar in Surabaya, featuring exhilarating views, city vibes, and live music entertainment. Enjoy a wide range of cocktail and the local best-brew beers.

Explore

Fitness

Fitness Studio

Fitness Studio is open all day, offers cardiovascular,Gear Lending, and TRX Workout.

Book Now Learn More

Swimming

Lagoon Pool and Kids Pool

Learn More

OUR LOCATION

GETTING HERE

Four Points by Sheraton Surabaya, Pakuwon Indah

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, East Java, Indonesia, 60216

Tel: +62 31-99150000

Surabaya Juanda International Airport

Distance from Property: 23.4 KM

Phone Number: +62 31-2986200

Visit Website

This hotel does not provide shuttle service.

Alternate Airport Transportation

Blue Bird Group; fee: 150000.00 IDR (one way) ;on request: Rp150000.00 - One-way

On Request: +62 31-371234

Other Transportation

On-Property

Private Car Service

Limousine/Van Service

Onsite Car Rental

Blue Bird

Nearby

Bus Station

Terminal Surabaya Joyoboyo

Terminal Purabaya Bungurasih

Train Station

Stasiun Surabaya Gubeng

Stasiun Surabaya Pasarturi

Awards

2022 Trip Advisor Travelers Choice Hotel

Property Details

General Information

Policies and Payments

Accepts: Credit Cards

Services

24-hour Front Desk

Concierge desk service

Property has elevators

Languages spoken by staff:
English, Indonesian, Mandarin, Bahasa-Language, Melayu-Language, Javanese

Accessibility Information

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-99150000 . Click here to see accessible rooms types at this hotel.

Accessible Hotel Features

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Alarm Clock Telephone Ringers

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

Viewports in Guest Room and Suites Doors

Sustainability Information

Footprints

Carbon Footprint: 45.53 kg per room night

Water Footprint: 770.40 liters per room night

Environmental Practices

Guest Room Recycling

Frequently Asked Questions

What are the check-in and check-out times at Four Points by Sheraton Surabaya, Pakuwon Indah?

The check-in time at Four Points by Sheraton Surabaya, Pakuwon Indah is 3:00 pm and the check-out time is 12:00 pm.

Does Four Points by Sheraton Surabaya, Pakuwon Indah allow pets?

The pet policy at Four Points by Sheraton Surabaya, Pakuwon Indah is:

Pets Not Allowed

What are the parking options at Four Points by Sheraton Surabaya, Pakuwon Indah?

The parking options at Four Points by Sheraton Surabaya, Pakuwon Indah are:

Complimentary On-Site Parking Off-Site Parking: Pakuwon Mall 0.5 KM Valet: PerStay: Rp50000.00 Valet parking available at IDR 50.000 per parking. In and out privileges is not available.

What property amenities are available at Four Points by Sheraton Surabaya, Pakuwon Indah?

The property amenities at Four Points by Sheraton Surabaya, Pakuwon Indah are:

Sustainability Complimentary Wi-Fi Restaurant Outdoor Pool Fitness Center Business Center Meeting Space Room Service Wake-Up Calls 24 Hour Room Service Daily Service Request

Does Four Points by Sheraton Surabaya, Pakuwon Indah have in-room Wi-Fi?

Yes, Four Points by Sheraton Surabaya, Pakuwon Indah has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your Four Points by Sheraton Surabaya, Pakuwon Indah booking.

What is the closest airport near Four Points by Sheraton Surabaya, Pakuwon Indah?

The closest airport near Four Points by Sheraton Surabaya, Pakuwon Indah is Surabaya Juanda International Airport (SUB). SUB is located approximately 23.4 KM from the hotel.

Does Four Points by Sheraton Surabaya, Pakuwon Indah have electric vehicle charging stations?

No, Four Points by Sheraton Surabaya, Pakuwon Indah does not have electric vehicle charging stations.

Does Four Points by Sheraton Surabaya, Pakuwon Indah offer free breakfast?

No, Four Points by Sheraton Surabaya, Pakuwon Indah does not offer free breakfast.

Unlock your stay with the Marriott Bonvoy™ App

FOUR POINTS® BY SHERATON SURABAYA, PAKUWON INDAH

Overview Photos Rooms Drink + Eat Experiences Events

Pakuwon Mall, Jalan Puncak Indah Lontar No 2,

Surabaya, East Java, Indonesia, 60216

Toll Free: +62-31-99150000

Fax: +62 31-99149999

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Four Points by Sheraton Surabaya, Pakuwon Indah

Four Points by Sheraton Surabaya, Pakuwon Indah

Welcome to Four Points by Sheraton Surabaya, Pakuwon Indah