Skip Main Navigation

Check Rates & Availability

(proof of eligibility required at check-in)

About special rates

To make reservations by phone, call 1-877-829-2429 in the USA and Canada (or any of our worldwide reservation telephone numbers).

Hotel Details

AC Palacio Del Retiro, Autograph Collection

Alfonso XII 14

Madrid, 28014 Spain

Phone:
+34 91 5237460
Fax:
+34 91 5237461

Maps currently not available

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Guest rooms: Wireless, Wired
  • Lobby and public areas: Wireless
  • Meeting rooms: Wireless, Wired
  • Off-site parking, fee: 38.72 EUR daily
  • 4 floors , 37 rooms , 13 suites
  • 5 meeting rooms, 1,507 sq ft of total meeting space
  • Pets not allowed
  • All public areas non-smoking
  • Babysitting
  • Buffet breakfast, fee: 31.32 EUR
  • Concierge desk
  • Housekeeping service daily
  • Laundry on-site
  • Mobility accessible rooms
  • Newspaper in lobby
  • Room service
  • Room service, 24-hour
  • Safe deposit boxes, front desk
  • Shoeshine
  • Valet dry-cleaning
  • Virtual Concierge Available

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water, for a fee
  • Coffee maker/tea service
  • Crib/Play Yard
  • Individual climate control
  • Rollaway bed

Bathroom Amenities

  • Bathrobe
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable/satellite TV
  • Color TV
  • Fireplace
  • Mini-bar: some rooms, beverages and/or snacks complimentary or for a fee

Business Amenities

  • Electrical outlet: desk level
    • Mediterranean
    • Open for breakfast, lunch and dinner
    • The Suite Bar is a newly designed space in our hotel with a modern and warm atmosphere, with different ambiences that adjust to your needs, at different times of the day. The mediterranean gastronomic offer includes light snacks and more elaborate dishes.

Fitness

  • Fitness Center

Swimming

  • Whirlpool

Spa

  • Spa Palacio Del Retiro
    Appointment required

Activities

  • Bike rentals
  • Puerta de Alcalá
  • Parque del Retiro
  • Museo del Prado
  • Museo Thyssen-Bornemisza
  • Museo Arqueológico Nacional
  • Museo Reina Sofia
  • Puerta del Sol
  • Teatro Real
  • Serrano Shopping Area

Visit Local Area page for more information 

  • Adolfo Suárez Madrid–Barajas Airport - MAD

    Airport Phone: +34 91 3936000

    Hotel direction: 9.3 miles SW

    This hotel does not provide shuttle service.

    • Alternate transportation: Reservation required shuttle; fee: 105 EUR (one way) ;reservation required
    • Bus service, fee: 5 EUR  (one way)
    • Subway service, fee:  5 EUR  (one way)
    • Estimated taxi fare: 30 EUR  (one way)

    Visit MAD airport website  

    From the M-30, take exit C/O'Donell, until you get to Plaza de la Independecia (Puerta de Alcalá); take the left-hand turn off the roundabout towards C/Alfonso XII. From the N II, go towards Avenida de América and turn left onto C/Serrano. At Puerta de Alcalá, follow the roundabout to C/Alfonso XII. From Madrid Barajas by Metro: take Line 8 (PINK) from the airport to Nuevos Ministerios, change onto Metro Cercanías, and get off at Parada Recoletos.

  • Copy service
  • Fax service
  • Messenger service
  • Network/Internet printing
  • Overnight delivery/pickup
  • Post/parcel
  • Secretarial service
  • Translator

For more information call the general manager of the hotel

  • Accessible guest rooms have a 32 inch wide opening
  • Main entrance is accessible
  • Pathway to registration desk is accessible
  • Restaurants and lounges are all accessible
  • Service animals allowed for persons with disabilities
  • Fitness center entrance is accessible
  • Meeting spaces are all accessible
  • Registration desk is accessible
  • Route to accessible guest rooms is accessible