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SMS Messaging Terms of Use
TERMS AND CONDITIONS FOR THE MARRIOTT SMS SHORT CODE PROGRAMMES
| Code - Country/Region | Programme | Service Command |
|---|---|---|
| 58682 - USA, Canada | Reservation Confirmation - The Marriott reservation confirmation (MI Res Conf#) SMS Text Message Service Room Ready SMS - The Marriott Hotels room ready SMS text message service |
For help, text “HELP” to 58682 or call toll-free number 1-800-535-4028. To stop, text “STOP” to 58682 at any time. |
| 62195 - USA | Marriott One Time Password – One time password for Multi Factor Authentication. One message will be sent per OTP | For help, text “HELP” to 62195 or call toll-free number 1-866-704-2411. To stop, text “STOP” to 62195 at any time. |
| 64357 - USA, Canada | Marriott One Time Password – One time password for Multi Factor Authentication. One message will be sent per OTP | For help, text “HELP” to 64357 or call toll-free number 1-866-704-2411. To stop, text “STOP” to 64357 at any time. |
| (833) 698-5620 - USA | Channels and Self Service Digital IVR - Marriott reservations Digital IVR SMS service | For help, text “HELP” to (833) 698-5620 or call toll-free number 1-866-704-2411. To stop, text “STOP” to (833) 698-5620 at any time. |
| (844) 957-4543 – USA | Customer Engagement Centre – SMS text messaging service | For help, text “HELP” to (844) 957-4543 or call toll-free number 1-866-704-2411. To stop, text “STOP” to (844) 957-4543 at any time. |
| 266869 – USA | Marriott Bonvoy™ – Programme offers and news. | For help, text “HELP” to 266869 or call toll-free number 1-800-535-4028. To stop, text “STOP” to 266869 at any time. |
| 97639 – USA | RENAI – Virtual Renaissance Navigator | For help, text “HELP” to 97639 or call toll-free number 1-800-535-4028. To stop, text “STOP” to 97639 at any time. |
Details
- Message and data rates may apply.
- Message frequency may vary.
- SMS text messages are intended to be a reasonable effort communication and represent just one component of Marriott International communication system.
- SMS text message notifications may be delayed or not received during regional emergencies or other periods of high messaging traffic.
- Third parties can send SMS text messages disguised as alerts from Marriott International and therefore you are urged to independently verify the authenticity of any message that you receive. Note: Marriott International will not share any Personal Data gathered by SMS messaging with third parties for marketing purposes
- SMS text message order delivery is not always predictable.
- SMS text message notification from Marriott International will be presented on your mobile device in the same manner as any other SMS text messages.
- SMS text messages may contain or reference trademarks or other proprietary rights of Marriott or its affiliates. No licence to or right in any such trademarks and other proprietary rights of Marriott and/or other parties is granted to or conferred upon you.
- To the maximum extent permitted by law, all information contained in SMS text messages is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
- To the maximum extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the receipt, use, failure of, or inability to use, SMS text messages.
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