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Marriott Rewards Customer Service

We want to make sure you get the most from your Rewards membership. Reaching us is easy by email, phone, fax or regular mail. If you have questions, concerns or comments, please use the contact information found here.

Contact us via email.

Visit Find & Reserve to make reservations or browse the hotel directory for hotel information.

Call Us

United States/Canada
1 801 468 4000 (8:15am - 9:00pm, Monday - Friday, US Eastern time)
1 800 450 4442 (toll-free, 24 hours/7 days per week)
Please note: the toll free number is an automated line.

Asia/Pacific
60 3 2688 8080 (from Kuala Lumpur and Asia Pacific)
61 2 8298 5250 (from Australia)
8 a.m. - 8 p.m., Monday - Friday (Malaysia/Singapore local time)
8 a.m. - 5:30 p.m., Saturday 
(Malaysia/Singapore local time)
Closed Sunday

China
400 830 0250 (from Mainland China)
800 962 962 (from Hong Kong)
9:00am – 6:00pm, Monday – Friday (local time)

Europe/Middle East/United Kingdom
44 20 7012 7312
0699 508 6492 (from Germany)
+971 4 449 0841 (from UAE)
8:00am - 6:00pm, Monday - Friday (GMT)
9:00am - 5:30pm, Saturday (GMT)
10:30am - 7:00pm, Sunday (GMT)

Japan
81 3 5405 1513
9:00am - 6:00pm, Monday - Friday (local time)

Latin America/Mexico:
52 55 110 221 21
55 11 3069 2507 (from Brasil)
8:00am - 8:00pm, Monday - Friday (local time)
9:00am - 2:00pm, Saturday (local time)
Closed Sunday

Write Us

United States/Canada
Marriott Guest Services
310 Bearcat Drive
Salt Lake City, UT 84115-2544 USA
 
Asia/Pacific
Marriott Guest Services
Menara Olympia
No. 8 Jalan Raja Chulan
50200 Kuala Lumpur, Malaysia
 
China
Marriott Guest Services
RM 1402, R&F Center
No. 10 Huaxia Road Tianhe District
Guangzhou, China 510632, P.R.C.
 
Europe/Middle East/United Kingdom
Marriott Guest Services
North Valley Business Centre
Old Mallow Road
Cork Ireland
 
Japan
Marriott Guest Services
Urban Shinbashi Building, 7th Floor
4-5-1 Shinbashi, Minato-ku
Tokyo 105-0004 Japan
 
Latin America/Mexico
Marriott Guest Services
Av Chapultepec No. 230-1
Col Roma CP 06700
Mexico DF

Fax Us

United States/Canada
1 801 468 4033
 
Asia/Pacific
60 3 2688 8090
 
China
8620 8510 7086
 
Europe/Middle East/United Kingdom
44 20 7012 7316
 
Japan
81 3 5472 3600
 
Latin America/Mexico
52 55 110 221 22