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Welcome to Sheraton Hanoi Hotel
Explore Vietnam from Hanoi 5-star hotel in West Lake
Nestled on the serene shores of Hồ Tây (West Lake) - the largest lake of Vietnam's capital, Sheraton Hanoi Hotel offers a unique blend of cultural legacy and exceptional hospitality in the heart of vibrant Hanoi. Just 10 minutes from the lively Old Quarter- home to the famous Hoan Kiem Lake, St. Joseph's Cathedral, French Quarter and numerous historical site - we mark the beginning to countless exciting city exploration. This five-star gem boasts breathtaking lake views from premium rooms and suites, together with award-winning dining experiences and seamless event services.
Rooms & Suites
Experience authentic Hanoi from our hotel accommodation, nestled on the shores of West Lake.
2025 Mooncake Collection
Autumn Essence of the Imperial City
Since 2007, each Mid-Autumn Festival has become more complete for Sheraton Hanoi Hotel as we bring fragrant baked mooncakes, handcrafted and beautifully packaged for our dear customers. This year, Sheraton Hanoi Hotel proudly celebrates 21 years of thriving in the heart of Hanoi - alongside the capital's stunning landmarks - Introducing the 2025 mooncake collection: “Thu Sac Kinh Ky – Autumn Essence of the Imperial City” — a praise for the timeless beauty of Hanoi's autumn. Each mooncake box is a culmination of carefully selected ingredients, traditional recipes passed down through generations, and above all, the dedication of each artisan. The collection represent a heartfelt wish for Mid-Autumn Festival that filled with emotions, much like the beauty of Hanoi's autumn!
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Cake Flavors
Tastes That Spark Mid-Autumn Days
Call to mind some memory of Vietnamese traditional mid-autumn days, and treat yourself to the creative blend of unique ingredients such as raspberry, Oolong tea, dried apricot and green tea,.. that would spark your joy from the very first taste. 6 flavors include: Traditional mixed nuts; Green tea and apricots; Raspberries and pumpkin seeds; Lotus seeds and walnuts with salted egg yolk; Oolong tea and salted egg yolk; Mung beans, chia seeds and salted egg yolk.
Box Selections
Nguyet Quy 1
4 baked mooncakes of 150gr & 1 bottle of French red wine - VND 1,999,000 nett
Nguyet Quy 2
4 baked mooncakes of 150gr & 1 bottle of Italian red wine - VND 2,299,000 nett
Trang An
4 baked mooncakes of 100gr & 1 tea box - VND 1,550,000 nett
Phung Thanh
6 baked mooncakes of 100gr - VND 1,350,000 nett
Lam Kinh
4 baked mooncakes of 150gr - VND 999,000 nett
Lam Thu
4 baked mooncakes of 100gr - VND 890,000 nett
Events & Weddings
Plan Your Exceptional Event
We are your connection point. With a variety of flexible indoor and outdoor spaces, we will help you maximize your time together. Proud to be one of the leading meeting venues in Hanoi, we bring exceptional service, modern yet sophisticated design, state-of-the-art technology and high-speed internet across nine unique, newly renovated meeting rooms (over 1,000 sqm). You can focus on what truly matters-your people, and be assured that our experienced event managers and banquet team are handling every detail. Whether you are hosting a hybrid conference, networking reception, or a timeless wedding, we can promise a truly memorable experience.
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Timeless Elegance on Ho Tay’s Shores
West Lake Views To Inspire Your Soul
Elegantly boasting stunning views of Ho Tay, the city's largest lake, the Sheraton Hanoi Hotel is a premier hotel near West Lake in Hanoi, Vietnam. Your gaze transcends shimmering waters, verdant landscapes, and the bustling rhythms of the capital city—a stunning backdrop for your relaxation and cherished moments inside 299 premium rooms, including 17 suites.
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Timeless Elegance on Ho Tay’s Shores
Hanoi is Yours to Explore
The vibrant Old Quarter is only a 10-minute walk from Sheraton Hanoi Hotel, providing a perfect start for you to discover Hoan Kiem—the capital city's liveliest district. Explore must-visit attractions of Hanoi, including Hoan Kiem Lake, Hoang Thanh Thang Long, the Ho Chi Minh Complex and Government's Iconic Buildings, Tran Quoc Pagoda, Van Mieu, the enchanting Hanoi Opera House, 36 major streets, Turtle Tower, St. Joseph's Cathedral, Hoa Lo Prison, and the extraordinary Vietnam street-food culture.
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Timeless Elegance on Ho Tay’s Shores
Snap Our Signatures
What are the most iconic spots you can't miss at Sheraton Hanoi Hotel, a premier hotel near West Lake in Hanoi, Vietnam? Check in at our moongate, beautifully illuminated as the sunset graces the Sheraton garden. Stroll across the pavilion bridge for the most Instagram-worthy shots with your fiancé. Finally, create timeless memories during your vow ceremony beneath the classic stone wall, with the majestic view of West Lake as a stunning backdrop to our lush surroundings.
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Restaurants & Lounges
Oven D'or
Oven D'or offers inviting spaces for any kind of gathering. As an international buffet restaurant in Hanoi, Vietnam, it features quarterly themed cuisine festivals highlighting authentic dishes from around the world. Located near Hồ Tây (West Lake).
Restaurants & Lounges
Hemispheres Steak & Seafood Grill
Hemispheres is an award-winning Hanoi seafood restaurant, serving grilled steaks and seafood with premium, sustainably sourced ingredients. Its tranquil setting blends Vietnamese influences and offers romantic West Lake views.
Restaurants & Lounges
Lobby Lounge
The focal point of the hotel lobby area. Enjoy cocktails, a light snack or an elegant afternoon tea at our hotel bar in Hanoi. The Lobby Lounge provides a relaxed atmosphere and the perfect place to unwind.
Elevate Your Stay
Exclusive Access
Club
Sheraton Club Lounge
Capture stunning West Lake views, personalized butler services, private breakfasts, evening drinks, and meeting facilities.
Complimentary for: Platinum, Titanium, and Ambassador Elite Members (Plus One Guest)
Savor the Stories
Meet Our Culinary Team
At Hemispheres Steak & Seafood Grill, one of the top Michelin restaurants in Hanoi, our talented chefs blend creativity and passion. With years of experience, they craft exquisite dishes, from premium steaks to fresh seafood, using the finest ingredients, ensuring an unforgettable dining experience at Sheraton Hanoi.
Award-Winning Flavors
Hemispheres Steak & Seafood Grill proudly holds Michelin selection and is recognized as TripAdvisor's Best of the Best. Join us for a culinary journey that has garnered accolades for excellence in dining at Sheraton Hanoi.
Sustainable Dining
We prioritize sustainability at Hemispheres by sourcing local ingredients. Our commitment to eco-friendly practices supports local farmers and ensures fresh, flavorful dishes while minimizing our environmental impact.
Stay Healthy & Fit During Your Journey
Fitness Facilities and Massage Service
Maintain your fitness routine in our newly renovated Sheraton Fitness Center, featuring state-of-the-art gym equipment and running machines. Enjoy our outdoor swimming pool, surrounded by a lush garden. After your workout, recharge in the Jacuzzi and sauna, or indulge in a variety of body, face, and beauty treatments provided by our skilled massage therapists.
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FEATURED AMENITIES ON-SITE
Property Amenities On-Site
included amenities ()
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3 Restaurants
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Gift Shop
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Club Lounge
800000.00, Complimentary for Platinum+ Members
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Outdoor Pool
Complimentary
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Meeting Space
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Spa
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Fitness Center
Complimentary
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On-Site Laundry
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Free Wifi
Free for Marriott Bonvoy Members
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Mobile Key
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Same Day Dry Cleaning
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24 Hour Room Service
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Room Service
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Wake-Up Calls
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Service Request
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Daily Housekeeping
More Ways to Enjoy Your Stay
Spa
Oasis Relax Center
Treat yourself to indulgence at Oasis Relax Center, where we offer an enticing array of spa and beauty treatments including facials, body scrubs, massages, and therapy baths. Let us rejuvenate your mind and body at our hotel spa near Hoan Kiem Lake.
Fitness
Sheraton Fitness Center
A 24-hour access fitness center features gym equipment, sauna, jacuzzi room and body treatment.
Swimming
Outdoor Pool
OUR LOCATION
Tel: +84 243-7199000
GETTING HERE
Sheraton Hanoi Hotel
K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, Vietnam
Airport Shuttle:
₫1560000.00 - One-way, ₫3120000.00 - Round Trip
Reservation Required: +84 243-7199000
On-Property:
Private Car Service:
Limousine/Van Service
Nearby:
Bus Station:
Long Bien StationSubway Station:
Hanoi Metro - Cat Linh StationTrain Station:
WHAT TO EXPECT
Plan and Prepare for your Stay
Awards
2022 Tripadvisor Travelers Choice - Best of the Best
Where the world comes together
Meet You in the Lobby
Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.
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Welcoming Service
With over 85 years of welcoming hospitality, our associates will make you want to come back again.
Global Destinations
Look for Sheraton Hotels in the heart of cities all over the world.
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Property Details
Check-in: 3:00 pm
Check-out: 12:00 pm
Minimum Age to Check In: 18
Pet Policy
Pets Not Allowed
Pets are not allowed at the hotel
Parking
Complimentary On-Site Parking
Policies and Payments
Accepts: Cash, Credit Cards
Services
24-hour Front Desk
Concierge desk service
Currency Exchange
Property has elevators
Languages spoken by staff:
English, Vietnamese, Korean, Japanese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +84 243-7199000 . Click here to see accessible rooms types at this hotel.
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Van Accessible on-site parking
Accessible Areas with Accessible Routes from Public Entrance
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Alarm Clock Telephone Ringers
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Mobility accessible rooms
Room Windows Open
Secondary Locks on Room Windows
Toilet Seat at Wheelchair Height - Toilet for Disabled
Viewports in Guest Room and Suites Doors
Footprints
Carbon Footprint: 26.98 kg per room night
Water Footprint: 694.06 liters per room night
Environmental Practices
Guest Room Recycling
Frequently Asked Questions
The check-in time at Sheraton Hanoi Hotel is 3:00 pm and the check-out time is 12:00 pm.
The pet policy at Sheraton Hanoi Hotel is:
Pets Not Allowed (Pets are not allowed at the hotel)
The parking options at Sheraton Hanoi Hotel are:
Complimentary On-Site Parking
The property amenities at Sheraton Hanoi Hotel are:
Restaurant
Fitness Center
Spa
Outdoor Pool
Meeting Space
Free Wifi
Gift Shop
Same Day Dry Cleaning
On-Site Laundry
Room Service
24 Hour Room Service
Wake-Up Calls
Daily Housekeeping
Mobile Key
Service Request
Yes, Sheraton Hanoi Hotel has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your Sheraton Hanoi Hotel booking.
The closest airport near Sheraton Hanoi Hotel is Noi Bai International Airport (HAN). HAN is located approximately 20.6 KM from the hotel.
Yes, Sheraton Hanoi Hotel has an airport shuttle to Noi Bai International Airport (HAN).
No, Sheraton Hanoi Hotel does not have electric vehicle charging stations.
Yes, Sheraton Hanoi Hotel has a M Club lounge available to qualifying guests during their stay. Upgrade your stay by booking a room with a M Club lounge access (subject to availability), which opens the door to exclusive amenities and services. Marriott Bonvoy Platinum, Titanium, and Ambassador Elite members receive complimentary lounge access during their stay.
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