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Book our 5-star hotel in Vietnam’s capital city
Situated on the shores of Hanoi's West Lake and surrounded by its many local attractions, Sheraton Hanoi Hotel is just a quick drive to the bustling downtown of Hanoi City. Explore the nearby Old Quarter, home to Hoan Kiem Lake, Hanoi Opera House and exceptional boutiques. After an evening in Hanoi City, return to our 5-star hotel for a cocktail in the courtyard or a delicious meal in one of our four excellent restaurants. Business travelers and wedding parties in Vietnam appreciate our ten flexible indoor or outdoor event spaces. When it's time to replenish your body and mind, visit the Relaxation Centre with an adjacent outdoor pool and the Lakeside Garden. Our 299 spacious hotel rooms, including 16 suites, feature panoramic West Lake views and the incomparable Sheraton Signature Sleep Experience. Inspired by Vietnamese and French colonial décor and designed with soaring ceilings, each room infuses your stay with Hanoi City’s culture and grace.
Rooms & Suites
A Serene Setting
Situated on the shore of Hanoi’s largest lake, Sheraton Hanoi Hotel features the panoramic views of lush greenery around the West Lake and Red River.
An Authentic Resort in Hanoi
Close to the bustle and excitement of the city, Sheraton Hanoi Hotel is surrounded by lush gardens, sweeping lawns and tranquil courtyards.
Oaxis Relax Center and Fitness Center
Keep up with your fitness routine in our health and fitness center, offering outdoor pool with serene views. Afterwards, replenish your energy in the Jacuzzi and sauna or at our spa with an array of body, face, and beauty treatments to choose from.
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Local Cuisine
Sheraton Hanoi proudly presents Executive Chef, Nguyen Cong Chung, as 'Asia Chef Hotelier of the Year' Award Winner'. Chung and his culinary team are honored to serve you at a selection of 4 charming restaurants & lounge.
Oven D'or Restaurant
Cozy and friendly, the Oven D'or Restaurant serves up an intriguing blend of international dishes throughout the day. From live cooking stations and a delectable à la carte menu to a satisfying Sunday brunch.
Hemispheres Steak & Seafood Grill
"Let Hemispheres Steak & Seafood Grill take you on a dining adventure around the world through an exclusive food and wine menu carefully crafted with ingredients collected from different continents and fresh, organic produce grown by our chefs.
Commitment to Clean
As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Click to see updates and learn more about what to expect at our hotel.
Exceptional Service
Our expert events team is dedicated to bringing your vision to life in our flexible ballrooms —each offering a unique brand of charm.
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A Taste of Hanoi Tet
Available: January 14, 2022 — February 28, 2022
Cherish joyful moments with your loved ones enjoying the special Tet offer and spread the joyful spirit of Tet.
Earn Eat Enjoy
Available: October 15, 2021 — June 30, 2022
Book your getaway at Sheraton Hanoi Hotel and take advantage of hotel credit to enjoy hotel facilities.
Getting Here
Sheraton Hanoi Hotel
K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District,Hanoi Vietnam
On-Property:
Nearby:
Bus Station:
Long Bien StationTrain Station:
Hanoi Railway StationLong Bien Railway Station
Environmental Practices
Energy & Water Conservation
The Make a Green Choice program rewards guests for choosing to conserve natural resources in their guest rooms.
Details on Environmental Practices
High-efficiency lighting in guest rooms
High-efficiency lighting in public areas
Water conserving fixtures
Smart irrigation practices
Regular preventive maintenance
Recycling
Dumpster monitoring
Organic waste composting
Environmentally preferred suppliers
Environmentally preferred products
Amenity management
Sustainable food and beverage options
Green Housekeeping
Integrated pest management practices
Low-emitting materials, such as paints, flooring and furniture
Property-level Green Council
Sustainable Meetings Practices
Carbon-offset program
Sheraton Club Lounge
Situated on the 17th floor and offering panoramic views of West Lake from expansive windows, the Sheraton Club Lounge is available to club guests. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres including Vietnamese spring rolls, grilled oysters with cheese, and crudités, plus a variety of beverage options. Hours: 6:30 AM - 10:00 PM
Concierge Desk
Always ready to share the best Hanoi has to offer, our professional concierge staff is available to provide expert information and a warm smile. The team offers help with everyday necessities such as mail and shipping, laundry, travel and translation services, currency exchange, and babysitting. Stop by for assistance for recommendations to the area’s top restaurants and more.
Elevate Your Work
Sheraton has partnered with 24Slides to offer a 40% discount on 24-hour turnaround professional presentation design services
Property Details
Business Center
Gift Shop
Dry Cleaning Service
Laundry
Room Service
24 Hour Room Service
Wake up Calls
Turndown Service
Service Request
Check-in: 3:00 pm
Check-out: 12:00 pm
Pets Not Allowed
Accepts: Cash,Credit Cards
Babysitting
Concierge desk service
Currency Exchange
Property has elevators
Languages spoken by staff:
English, Vietnamese, Korean, Japanese
For more information about the physical features of our accessible rooms,common areas,or special services relating to a specific disability,please call +84 243-7199000
Accessible on-site parking
Property has elevators
Self Operating lift or a sloped entry in hotel swimming pools
Service Animals are Welcome
Valet parking for vehicles outfitted for drivers in wheelchairs
Van Accessible on-site parking
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Adjustable HIght Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Close Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electricat Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Room Windows Open
Safety Chains and/or Latches on Guest Doors
Secondary Locks on Room Windows
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Sheraton Hanoi Hotel
