Welcome to Sheraton Hanoi Hotel
Explore Hanoi from our welcoming lakeside hotel
Sitting right on the shore of Hanoi's West Lake, the Sheraton Hanoi Hotel has a gorgeous view across the lake. The hotel is only a 10-min drive to the bustling Old Quarter - home to Hanoi's must visit tourist attractions, such as the Hoan Kiem Lake, the Hanoi Opera House and many colorful street vendors. After an evening out, sit back and sip a locally inspired Sheraton Signature cocktail or a delicious meal with diverse options from international buffet, Western cuisine or local delicacies in our exceptional restaurants. Business travelers and wedding guests in Vietnam appreciate our ten flexible indoor and outdoor event spaces. When it's time to recharge the body and mind, stop by the Relaxation Center with its unique outdoor pool and lush garden. All of the 299 rooms including 16 suites, have a gorgeous view of the West Lake and every room is equipped with, Sheraton Signature Sleep Experience. Inspired by Vietnamese and French colonial decor, each room infuses your stay with Hanoi’s culture and grace.
Rooms & Suites
Stunning Lake View
Sitting right on the shore of Hanoi's West Lake, the Sheraton Hanoi Hotel's 299 rooms, including 16 suites have a gorgeous view across the lake.
Hanoi is Yours to Explore
The hotel is only a 10-min drive to the bustling Old Quarter - home to Hanoi's must visit tourist attractions, such as the Hoan Kiem Lake, the Hanoi Opera House and many colorful street vendors.
Oasis Relax Center and Fitness Center
Keep up with your fitness routine in our health and fitness center, offering outdoor pool with serene views. Afterwards, replenish your energy in the Jacuzzi and sauna or at our spa with an array of body, face, and beauty treatments to choose from.
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Endless Dining Options
The hotel is home to four restaurants & lounge offering a diverse options from international buffet, Western cuisine or authentic local delicacies.
Oven D'or Restaurant
Oven D'or Restaurant serves up an intriguing blend of international buffet and à la carte menu either breakfast, lunch, brunch or dinner. Explore a buffet feast of premium seafood, grill, fresh sushi, sashimi and much more delicious dishes awaiting.
Hemispheres Steak & Seafood Grill
Treat your taste buds to a delectable Western culinary experience ranging from steak to seafood, grill. The restaurant has been awarded #4 Best Fine Dining Restaurant in Vietnam - 2022 Travelers’ Choice Best of the Best Awards.
Commitment to Clean
As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Click to see updates and learn more about what to expect at our hotel.
Exceptional Service
Our expert events team is dedicated to bringing your vision to life in our flexible ballrooms —each offering a unique brand of charm.
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Elevate & Enjoy
: October 1, 2022 — March 31, 2023
Elevate your staycation at Sheraton Hanoi Hotel with a special welcome gift, daily breakfast and hotel credit to enjoy hotel service.
Getting Here
Sheraton Hanoi Hotel
K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, Vietnam
On-Property:
Local Shuttle: 650000
Nearby:
Bus Station:
Long Bien StationTrain Station:
Hanoi Railway StationLong Bien Railway Station
Environmental Practices
Energy & Water Conservation
The Make a Green Choice program rewards guests for choosing to conserve natural resources in their guest rooms.
Details on Environmental Practices
High-efficiency lighting in guest rooms
High-efficiency lighting in public areas
Water conserving fixtures
Smart irrigation practices
Regular preventive maintenance
Recycling
Dumpster monitoring
Organic waste composting
Environmentally preferred suppliers
Environmentally preferred products
Amenity management
Sustainable food and beverage options
Green Housekeeping
Integrated pest management practices
Low-emitting materials, such as paints, flooring and furniture
Property-level Green Council
Sustainable Meetings Practices
Carbon-offset program
Sheraton Club Lounge
Situated on the 17th floor and offering panoramic views of West Lake from expansive windows, the Sheraton Club Lounge is available to club guests. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres including Vietnamese spring rolls, grilled oysters with cheese, and crudités, plus a variety of beverage options. Hours: 6:30 AM - 10:00 PM
Concierge Desk
Always ready to share the best Hanoi has to offer, our professional concierge staff is available to provide expert information and a warm smile. The team offers help with everyday necessities such as mail and shipping, laundry, travel and translation services, currency exchange, and babysitting. Stop by for assistance for recommendations to the area’s top restaurants and more.
Property Details
Tennis
Gift Shop
Dry Cleaning Service
Laundry
Room Service
24 Hour Room Service
Wake up Calls
Daily Housekeeping
Turndown Service
Service Request
Check-in: 3:00 pm
Check-out: 12:00 pm
Pets Not Allowed
Pets are not allowed at the hotel
Accepts: Cash,Credit Cards
Babysitting
Concierge desk service
Currency Exchange
Property has elevators
Languages spoken by staff:
English,Vietnamese,Korean,Japanese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +84 243-7199000
Accessible on-site parking
Property has elevators
Van Accessible on-site parking
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Alarm Clock Telephone Ringers
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Mobility accessible rooms
Room Windows Open
Secondary Locks on Room Windows
Toilet Seat at Wheelchair Height - Toilet for Disabled
Viewports in Guest Room and Suites Doors
Carbon Footprint : 78.13 kg per room night
Water Footprint : 1583.04 liters per room night
Guest Room Recycling
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