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Avenida la Reforma y 14 Calle, Guatemala City 01010 Guatemala
+502 2333 3000
Maps and Transportation

Arrival Information

Check-in and Check-out

  • Check-in: 3:00 PM
  • Check-out: 1:00 PM
  • Express Checkin, Express Checkout

Internet Access

  • Guest rooms: Complimentary Wireless, Wired
  • Lobby and public areas: Complimentary Wireless
  • Meeting rooms: Wireless, Wired

Parking

  • Complimentary only for guests
  • Off-site parking, fee: 4 USD hourly
  • Complimentary on-site parking

Property Details

  • 10 floors, 279 rooms
  • 17 meeting rooms, 40,386 sq ft of total meeting space

Pet Policy

  • Pets not allowed

Smoke-free Policy

This hotel has a smoke-free policy

Services & Amenities

Cash machine/ATM

Beauty shop

Barber

Housekeeping service three times per week

Mobility accessible rooms

Foreign exchange

Hot breakfast, fee from: 20 USD

Buffet breakfast, fee from: 22 USD

Storage space

Florist

Concierge Lounge Hours

Full American breakfast, fee from: 20 USD

Local restaurant dinner delivery

Grocery shopping service

Concierge desk

Safe deposit boxes, front desk

Babysitting

Gaming casino

All public areas non-smoking

Gift/newsstand

Barber/Beauty shop

Shoeshine stand

Room service

Car Rental

Guest Room Information

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Color TV
  • Cable/satellite TV

General Room Amenities

  • Luxurious bedding - down comforters, custom duvets, cotton-rich linens
  • Alarm clock
  • Coffee maker/tea service
  • Bottled water
  • Electrical adapters
  • Iron and ironing board
  • Individual climate control
  • Air conditioning
  • Safe
  • Rollaway bed
  • Pillows: down/feather
  • Crib/Play Yard
  • Luxury bedding - crisp linens, thicker mattresses, custom comforters, fluffier pillows

Bathroom Amenities

  • Bathroom amenities
  • Hair dryer
  • Whirlpool in Room
  • Bathrobe

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail
  • Two-line phone

Kitchen Amenities

  • Silverware
Visit the Guest Rooms page for more information

Dining

Dining Services

Local restaurant dinner delivery

Sundry/Convenience store

Room service

Breakfast

Buffet breakfast, fee from 22.00 USD

Full American breakfast, fee from 20.00 USD

International

El Cafetal

Enjoy a fusion of Guatemalan influences in our international culinary offerings, available through buffet service and a diverse à la carte menu.

Open for breakfast, lunch and dinner Dress code: Smart Casual

Mediterranean

Gianni's

Indulge in an Italian-Mediterranean fusion and discover a diverse selection of wines on offer.

Open for lunch and dinner Dress code: Smart Casual

Other

Bar Biltmore

Enjoy a blend of music styles, Latin flair, convenient parking, and a secure environment. Take advantage of after-office promotions, soak in a pleasant atmosphere, and indulge in a variety of international and local cocktails and drinks.

Open for lunch and dinner Dress code: Smart Casual

Visit the Dining page for more information

Fitness & Recreation

Activities

Hunting (24.9 miles)

Rock climbing (62.1 miles)

Mountain biking, trail (37.3 miles)

Sauna

Bowling (6.2 miles)

Horseback riding (24.9 miles)

Hiking (31.1 miles)

Nature preserve, trail (155.3 miles)

Jogging/fitness trail (1.9 miles)

Tennis

Fitness

Fitness center on-site

Swimming

Outdoor Heated Pool

Whirlpool

Indoor/outdoor connecting pool

Spa

Westin Spa

Golf

Top Tee (4.8 miles)

Visit the Fitness & Recreation page for more information

Local Attractions

Ciudad Olimpica

26 calle 9-31 zona 5

The Centro Cultural Miguel Angel Asturias

24 Calle 3-81, Zona 1

Paseo Cayala

Ciudad Cayalá, Bulevar Rafael Landívar 10-05, Zona 15

Centro Historico

6 avenida y 6 Calle Zona 1

Euro Plaza, World Business Center

5 Avenida y 5 Calle Zona 14

Los Proceres

18 Calle 2-21, zona 10

Oakland Mall

Diagonal 6,13-01, Zona 10

Plaza Fotabella

4 Avenida, 12-59, zona 10

US Embassy

Avenida La Reforma 7-01, Zona 10

Zona Pradera

Blvd. Los Próceres 24-69 Z-10

Visit Local Area page for more information

Airport Information

La Aurora International Airport - Guatemala City (GUA)

GUA

Hotel direction: 1.9 miles SE

This hotel does not provide shuttle service.

  • Estimated taxi fare: 10 USD (one way)

Business Services

On-site Business Center is Staffed

Fax service

Overnight delivery/pickup

Secretarial service

Full-service business center

Messenger service

Accessibility

For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +502 2333 3000+502 2333 3000.

Accessible Areas with Accessible Routes from Public Entrance

  • Restaurant(s)/Lounge(s)
  • Meeting spaces and ballrooms
  • Pool pathway
  • Spa
  • Fitness Center
  • Business Center
  • Registration desk
  • Registration Desk Pathway
  • Public restrooms
  • Concierge desk

Accessible Hotel Features

  • Accessible transportation with advanced notice
  • Elevators
  • Accessible Self-parking
  • Braille and tactile signage provided for permanent rooms and spaces
  • Meeting room(s) with assistive listening devices

Guest Room Accessibility

  • Transfer shower
  • TV with close-captioning
  • Vanities, accessible
  • Flashing door knockers
  • Deadbolt locks, lowered
  • Viewports, lowered
  • Toilet seat at wheelchair height
  • Bathroom grab bars
  • Alarm clock telephone ringers
  • Accessible route from public entrance to accessible guest rooms
  • Accessible guest rooms with 32” wide doorways
  • TTY/TTD available
  • Bathtub seat
  • Shower wand, adjustable
  • Bathtub grab bars
  • Electrical outlets, lowered
  • Door night guards, lowered
  • Roll-in shower
  • Doors with lever handles
  • Hearing accessible rooms and/or kits

Check Room Rates & Availability