Sheraton Grand Chicago Riverwalk
- Phone:+1 312-464-1000 +1 312-464-1000
- Fax:+1 312-329-7045
- Sales:+03124641000
- Sales fax:+03123297045
- Toll-Free Reservation Center:+03124641000
- Toll-free Reservations Worldwide
Arrival Information
Check-in and Check-out
- Check-in: 4:00 PM
- Check-out: 12:00 PM
- Express Checkout
Internet Access
- Guest rooms: Wireless
- High Speed: Check email + browse the Web for 14.95 USD/day
- Enhanced High Speed: Video chat, download large files + stream video for 19.95 USD/day
- Lobby and public areas: Complimentary Wireless
- Meeting rooms: Wireless, Wired
Parking
- On-site parking, fee: 70.00 USD daily
Property Details
- 34 floors, 1164 rooms, 54 suites
- 43 meeting rooms, 121,895 sq ft of total meeting space
Pet Policy
- Pets Welcome
- Maximum 2 pets per room
- Pet's must be accompanied at all times. May not be left alone in guest room.
- Contact hotel for details
Smoke-free Policy
This hotel has a smoke-free policyServices & Amenities
Mobility accessible rooms
Foreign exchange, nearby
Storage space
Concierge Lounge Hours
Valet same day dry cleaning
Coffee/tea in-room
Local restaurant dinner delivery
Concierge desk
Safe deposit boxes, front desk
All public areas non-smoking
Gift/newsstand
Shoeshine stand
Vending machines
Room service
Valet dry-cleaning
Housekeeping
Car Rental, Nearby
Housekeeping service daily
Guest Room Information
Room Entertainment
- Cable channel: CNN
- Cable channel: ESPN
- Internet TV
- Color TV
- Cable/satellite TV
- Fireplace
- Movies/videos, pay-per-view
- Wet bar
- Video games and players for rent
General Room Amenities
- Luxurious bedding - down comforters, custom duvets, cotton-rich linens
- Alarm clock
- Coffee maker/tea service
- Bottled water
- Electrical adapters
- Iron and ironing board
- Individual climate control
- Air conditioning
- Mini fridge
- Safe
- Pull-out sofa bed
- Rollaway bed
- Pillows: down/feather
- Pillows: foam
- Crib/Play Yard
- Luxury bedding - crisp linens, thicker mattresses, custom comforters, fluffier pillows
Bathroom Amenities
- Bathroom amenities
- Bathroom amenities
- Hair dryer
- Bathtub with spray jets
- Bathrobe
- Separate tub and shower
Business Amenities
- Electrical outlet: desk level
- Electrical outlet: dual-voltage
- Phone feature: cordless
- Phone feature: speakerphone
- Phone feature: voice mail
Kitchen Amenities
- Microwave oven
- Table and chairs
Dining
Dining Services
Coffee shop
Local restaurant dinner delivery
Sundry/Convenience store
Room service
Steakhouse
Shula's Steak House
Indulge in distinctive fine dining at Shula's Steak House, renowned for its exclusive, high-quality SHULA CUT® meat and fresh seafood. Sample a mouthwatering steak at our Chicago Riverwalk steakhouse boasting beautiful views.
Open for dinner Dress code: Smart Casual Phone: +1 312-464-1000 ext. 6178
American
Riverside Café
Start your day in a Chicago Riverwalk restaurant with a savory breakfast or join us for lunch. Riverside Café is a welcoming hotel restaurant serving breakfast, lunch, and weekend brunch options.
Open for breakfast and lunch Dress code: Casual Phone: +1 312-464-1000 ext. 5900
Coffee House
Link Café
Link Café offers your favorite Starbucks® drinks as well as pastries, healthy snacks, soups, and sandwiches. Work while you eat, using our WiFi at this quick hotel dining destination by Chicago Riverwalk.
Open for breakfast and lunch Dress code: Casual Phone: +1 312-933-5708
American
CHI Bar
Connect, collaborate and unwind during your stay by Chicago Riverwalk with a cocktail from our vibrant hotel bar, open in the afternoon and evening.
Open for dinner Dress code: Casual Phone: +1 877-242-2558
American
A La Carte
Order room service using our A La Carte perk and savor fresh cuisine from the comfort of your hotel room or suite. Our Chicago Riverwalk restaurants and bars provide an array of fresh fare for in-room dining during your stay.
Open for breakfast and dinner Phone: +1 312-464-1000 ext. 6877
Fitness & Recreation
Fitness
Fitness center on-site
Swimming
Indoor Pool
Golf
Harborside International Golf Center (16.5 miles)
Billy Caldwell Golf Course (11.4 miles)
Local Attractions
301 S Columbus Dr
100 W Randolph St
112 E. Wacker Drive
835 Michigan Ave
1200 S DuSable Lk Shr Dr
2301 S Martin Luther King Dr
600 N Wabash Ave
111 S Michigan Ave
1300 S DuSable Lk Shr Dr
5700 S DuSable Lk Shr Dr
1400 S Lake Shore Dr
233 S Wacker Dr, Chicago
1901 W Madison St
1060 W Addison St, Chicago, IL
1410 Special Olympics Dr
333 W 35th St
222 W Merchandise Mart Plaza
600 E Grand Ave, , IL
78 E Washington St
2400 N. Cannon Dr
Airport Information
Chicago O'Hare International Airport (ORD)
Airport Phone: +1 800-832-6352
Hotel direction: 18 miles NW
This hotel does not provide shuttle service.
Driving directions
From O'Hare International Airport10000 W O'Hare Ave, Chicago, IL 60666, USAGet on I-190 E2 min (0.8 mi)Drive along I-90 E. Take exit 50B from I-90 E23 min (15.7 mi)Continue on W Ohio St. Take W Illinois St to E North Water St7 min (1.1 mi)Sheraton Grand Chicago301 E North Water St, Chicago, IL 60611, USA
Chicago Midway International Airport (MDW)
Airport Phone: +1 773-838-0600
Hotel direction: 12 miles SW
This hotel does not provide shuttle service.
- Alternate transportation: Windy City Limos;reservation required
- Estimated taxi fare: 45 USD (one way)
- Subway service, fee: 5 USD (one way)
Driving directions
From Chicago Midway International Airport5700 S Cicero Ave, Chicago, IL 60638, USAGet on I-55 N/Stevenson Expy8 min (2.6 mi)Continue to US-41 N/S Lake Shore Dr. Take the U.S. 41 N/Lake Shore Drive N exit from I-55 N/Stevenson Expy8 min (7.2 mi)Follow US-41 N/S Lake Shore Dr and S Columbus Dr to E North Water St9 min (2.8 mi)Sheraton Grand Chicago301 E North Water St, Chicago, IL 60611, USA
Business Services
On-site Business Center is Staffed
Copy service
Fax service
Post/parcel
Overnight delivery/pickup
Full-service business center
Accessibility
Accessible Areas with Accessible Routes from Public Entrance
- Restaurant(s)/Lounge(s)
- Meeting spaces and ballrooms
- Fitness Center
- Business Center
- Pool accessible
- Registration desk
- Public restrooms
Accessible Hotel Features
- Elevators
- Hotel employees will read printed/visual information to guests who are blind/low vision and provide oral directions to hotel locations
- Accessible Self-parking
- Service animals are welcome
- Braille and tactile signage provided for permanent rooms and spaces
- Self-parking, accessible spaces
Guest Room Accessibility
- No transfer showers available
- Bed frame height in mobility-accessible rooms can be adjusted upon request
- TV with close-captioning
- Vanities, accessible
- Flashing door knockers
- Deadbolt locks, lowered
- Viewports, lowered
- Toilet seat at wheelchair height
- Bathroom grab bars
- Alarm clock telephone ringers
- Accessible route from public entrance to accessible guest rooms
- Accessible guest rooms with 32” wide doorways
- TTY/TTD available
- Bathtub seat
- Shower wand, adjustable
- Bathtub grab bars
- Electrical outlets, lowered
- Door night guards, lowered
- Roll-in shower
- Doors with lever handles
- Hearing accessible rooms and/or kits