Arrival Information
Check-in and Check-out
- Check-in: 4:00 PM
- Check-out: 12:00 PM
- Express Checkout
Internet Access
- Guest rooms: Wireless
- High Speed: Check email + browse the Web for 14.95 USD/day
- Enhanced High Speed: Video chat, download large files + stream video for 19.95 USD/day
- Lobby and public areas: Complimentary Wireless
- Meeting rooms: Wireless, Wired
Parking
- On-site parking, fee: 70.00 USD daily
Property Details
- 34 floors, 1164 rooms, 54 suites
- 43 meeting rooms, 121,895 sq ft of total meeting space
Pet Policy
- Pets Welcome
- Maximum 2 pets per room
- Pet's must be accompanied at all times. May not be left alone in guest room.
- Contact hotel for details
Smoke-free Policy
This hotel has a smoke-free policyServices & Amenities
Mobility accessible rooms
Foreign exchange, nearby
Storage space
Concierge Lounge Hours
Valet same day dry cleaning
Coffee/tea in-room
Local restaurant dinner delivery
Concierge desk
Safe deposit boxes, front desk
All public areas non-smoking
Front desk staffed
Gift/newsstand
Shoeshine stand
Vending machines
Room service
Valet dry-cleaning
Housekeeping
Car Rental, Nearby
Housekeeping service daily
Guest Room Information
Room Entertainment
- Cable channel: CNN
- Cable channel: ESPN
- Internet TV
- Color TV
- Cable/satellite TV
- Fireplace
- Movies/videos, pay-per-view
- Wet bar
- Video games and players for rent
General Room Amenities
- Luxurious bedding - down comforters, custom duvets, cotton-rich linens
- Alarm clock
- Coffee maker/tea service
- Bottled water
- Electrical adapters
- Iron and ironing board
- Individual climate control
- Air conditioning
- Mini fridge
- Safe
- Pull-out sofa bed
- Rollaway bed
- Pillows: down/feather
- Pillows: foam
- Crib/Play Yard
- Luxury bedding - crisp linens, thicker mattresses, custom comforters, fluffier pillows
Bathroom Amenities
- Bathroom amenities
- Bathroom amenities
- Hair dryer
- Bathtub with spray jets
- Bathrobe
- Separate tub and shower
Business Amenities
- Electrical outlet: desk level
- Electrical outlet: dual-voltage
- Phone feature: cordless
- Phone feature: speakerphone
- Phone feature: voice mail
Kitchen Amenities
- Microwave oven
- Table and chairs
Dining
Dining Services
Coffee shop
Local restaurant dinner delivery
Sundry/Convenience store
Room service
Steakhouse
Shula's Steak House
Indulge in distinctive fine dining at Shula's Steak House, renowned for its exclusive, high-quality SHULA CUT® meat and fresh seafood. Sample a mouthwatering steak at our Chicago Riverwalk restaurant, boasting beautiful views.
Open for dinner Dress code: Smart Casual Phone: +1 312-464-1000 ext. 6178
American
Riverside Café
Start your day in our Chicago river-view restaurant with a savory breakfast or join us for lunch. Riverside Café is a welcoming hotel restaurant serving breakfast, lunch, and weekend brunch options.
Open for breakfast and lunch Dress code: Casual Phone: +1 312-464-1000 ext. 5900
Coffee House
Link Café
Link Café offers your favorite Starbucks® drinks as well as pastries, healthy snacks, soups, and sandwiches. Work while you eat, using our Wi-Fi at this quick hotel dining destination by the Chicago Riverwalk.
Open for breakfast and lunch Dress code: Casual Phone: +1 312-933-5708
American
CHI Bar
Connect, collaborate, and unwind during your stay by Chicago Riverwalk with a cocktail from our vibrant hotel bar, open in the afternoon and evening.
Open for dinner Dress code: Casual Phone: +1 877-242-2558
American
A La Carte
Order room service using our A La Carte perk and savor fresh cuisine from the comfort of your hotel room or suite. Our Chicago Riverwalk restaurants and bars provide an array of fresh fare for in-room dining during your stay.
Open for breakfast and dinner Phone: +1 312-464-1000 ext. 6877
American
Chicago Burger Company - CLOSED FOR THE SEASON
Chicago Burger Company, offers the juiciest burgers in the city. Located along the Riverwalk, it features a menu with delicious burger and vegetarian options, thick shakes and innovative cocktails. The lively outdoor patio hosts monthly music series.
Phone: +1 312-329-7272
Fitness & Recreation
Fitness
Fitness center on-site
Swimming
Indoor Pool
Golf
Harborside International Golf Center (16.5 miles)
Billy Caldwell Golf Course (11.4 miles)
Local Attractions
301 S Columbus Dr
100 W Randolph St
112 E. Wacker Drive
835 Michigan Ave
1200 S DuSable Lk Shr Dr
2301 S Martin Luther King Dr
600 N Wabash Ave
111 S Michigan Ave
1300 S DuSable Lk Shr Dr
5700 S DuSable Lk Shr Dr
1400 S Lake Shore Dr
233 S Wacker Dr, Chicago
1901 W Madison St
1060 W Addison St, Chicago, IL
1410 Special Olympics Dr
333 W 35th St
222 W Merchandise Mart Plaza
600 E Grand Ave, , IL
78 E Washington St
2400 N. Cannon Dr
Airport Information
Chicago O'Hare International Airport (ORD)
Airport Phone: +1 800-832-6352
Hotel direction: 18 miles NW
This hotel does not provide shuttle service.
Driving directions
From O'Hare International Airport10000 W O'Hare Ave, Chicago, IL 60666, USAGet on I-190 E2 min (0.8 mi)Drive along I-90 E. Take exit 50B from I-90 E23 min (15.7 mi)Continue on W Ohio St. Take W Illinois St to E North Water St7 min (1.1 mi)Sheraton Grand Chicago301 E North Water St, Chicago, IL 60611, USA
Chicago Midway International Airport (MDW)
Airport Phone: +1 773-838-0600
Hotel direction: 12 miles SW
This hotel does not provide shuttle service.
- Alternate transportation: Windy City Limos;reservation required
- Estimated taxi fare: 45 USD (one way)
- Subway service, fee: 5 USD (one way)
Driving directions
From Chicago Midway International Airport5700 S Cicero Ave, Chicago, IL 60638, USAGet on I-55 N/Stevenson Expy8 min (2.6 mi)Continue to US-41 N/S Lake Shore Dr. Take the U.S. 41 N/Lake Shore Drive N exit from I-55 N/Stevenson Expy8 min (7.2 mi)Follow US-41 N/S Lake Shore Dr and S Columbus Dr to E North Water St9 min (2.8 mi)Sheraton Grand Chicago301 E North Water St, Chicago, IL 60611, USA
Business Services
On-site Business Center is Staffed
Copy service
Fax service
Post/parcel
Overnight delivery/pickup
Full-service business center