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Avenida la Reforma y 14 Calle, Guatemala City 01010 Guatemala
+502 2333 3000
Maps and Transportation

Arrival Information

Check-in and Check-out

  • Check-in: 3:00 PM
  • Check-out: 1:00 PM
  • Express Checkin, Express Checkout

Internet Access

  • Guest rooms: Complimentary Wireless, Wired
  • Lobby and public areas: Complimentary Wireless
  • Meeting rooms: Wireless, Wired

Parking

  • Complimentary only for guests
  • Off-site parking, fee: 4 USD hourly
  • Complimentary on-site parking

Property Details

  • 10 floors, 279 rooms
  • 16 meeting rooms, 47,748 sq ft of total meeting space

Pet Policy

  • Pets not allowed

Smoke-free Policy

This hotel has a smoke-free policy

Services & Amenities

Barber

Beauty shop

Cash machine/ATM

Housekeeping service three times per week

Mobility accessible rooms

Foreign exchange

Hot breakfast, fee from: 20 USD

Buffet breakfast, fee from: 22 USD

Storage space

Florist

Concierge Lounge Hours

Full American breakfast, fee from: 20 USD

Local restaurant dinner delivery

Grocery shopping service

Concierge desk

Safe deposit boxes, front desk

Babysitting

Gaming casino

All public areas non-smoking

Gift/newsstand

Barber/Beauty shop

Shoeshine stand

Room service

Car Rental

Guest Room Information

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Color TV
  • Cable/satellite TV

General Room Amenities

  • Luxurious bedding - down comforters, custom duvets, cotton-rich linens
  • Alarm clock
  • Coffee maker/tea service
  • Bottled water
  • Electrical adapters
  • Iron and ironing board
  • Individual climate control
  • Air conditioning
  • Safe
  • Rollaway bed
  • Pillows: down/feather
  • Crib/Play Yard
  • Luxury bedding - crisp linens, thicker mattresses, custom comforters, fluffier pillows

Bathroom Amenities

  • Bathroom amenities
  • Hair dryer
  • Whirlpool in Room
  • Bathrobe

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail
  • Two-line phone

Kitchen Amenities

  • Silverware
Visit the Guest Rooms page for more information

Dining

Dining Services

Local restaurant dinner delivery

Sundry/Convenience store

Room service

Breakfast

Buffet breakfast, fee from 22.00 USD

Full American breakfast, fee from 20.00 USD

International

El Cafetal

Enjoy a fusion of Guatemalan influences in our international culinary offerings, available through buffet service and a diverse à la carte menu.

Open for breakfast, lunch and dinner Dress code: Smart Casual

Mediterranean

Gianni's

Indulge in an Italian-Mediterranean fusion and discover a diverse selection of wines on offer.

Open for lunch and dinner Dress code: Smart Casual

Other

Bar Biltmore

Enjoy a blend of music styles, Latin flair, convenient parking, and a secure environment. Take advantage of after-office promotions, soak in a pleasant atmosphere, and indulge in a variety of international and local cocktails and drinks.

Open for lunch and dinner Dress code: Smart Casual

Visit the Dining page for more information

Fitness & Recreation

Activities

Mountain biking, trail (37.3 miles)

Horseback riding (24.9 miles)

Jogging/fitness trail (1.9 miles)

Hiking (31.1 miles)

Sauna

Nature preserve, trail (155.3 miles)

Rock climbing (62.1 miles)

Bowling (6.2 miles)

Hunting (24.9 miles)

Tennis

Fitness

Fitness center on-site

Swimming

Outdoor Heated Pool

Whirlpool

Indoor/outdoor connecting pool

Spa

Westin Spa

Golf

Top Tee (4.8 miles)

Visit the Fitness & Recreation page for more information

Local Attractions

Ciudad Olimpica

26 calle 9-31 zona 5

The Centro Cultural Miguel Angel Asturias

24 Calle 3-81, Zona 1

Paseo Cayala

Ciudad Cayalá, Bulevar Rafael Landívar 10-05, Zona 15

Centro Historico

6 avenida y 6 Calle Zona 1

Euro Plaza, World Business Center

5 Avenida y 5 Calle Zona 14

Los Proceres

18 Calle 2-21, zona 10

Oakland Mall

Diagonal 6,13-01, Zona 10

Plaza Fotabella

4 Avenida, 12-59, zona 10

US Embassy

Avenida La Reforma 7-01, Zona 10

Zona Pradera

Blvd. Los Próceres 24-69 Z-10

Visit Local Area page for more information

Airport Information

La Aurora International Airport - Guatemala City (GUA)

GUA

Hotel direction: 1.9 miles SE

This hotel does not provide shuttle service.

  • Estimated taxi fare: 10 USD (one way)

Business Services

On-site Business Center is Staffed

Fax service

Overnight delivery/pickup

Secretarial service

Full-service business center

Messenger service

Accessibility

For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +502 2333 3000+502 2333 3000.

Accessible Areas with Accessible Routes from Public Entrance

  • Restaurant(s)/Lounge(s)
  • Meeting spaces and ballrooms
  • Pool pathway
  • Spa
  • Fitness Center
  • Business Center
  • Registration desk
  • Registration Desk Pathway
  • Public restrooms
  • Concierge desk

Accessible Hotel Features

  • Accessible transportation with advanced notice
  • Elevators
  • Accessible Self-parking
  • Braille and tactile signage provided for permanent rooms and spaces
  • Meeting room(s) with assistive listening devices

Guest Room Accessibility

  • Transfer shower
  • TV with close-captioning
  • Vanities, accessible
  • Flashing door knockers
  • Deadbolt locks, lowered
  • Viewports, lowered
  • Toilet seat at wheelchair height
  • Bathroom grab bars
  • Alarm clock telephone ringers
  • Accessible route from public entrance to accessible guest rooms
  • Accessible guest rooms with 32” wide doorways
  • TTY/TTD available
  • Bathtub seat
  • Shower wand, adjustable
  • Bathtub grab bars
  • Electrical outlets, lowered
  • Door night guards, lowered
  • Roll-in shower
  • Doors with lever handles
  • Hearing accessible rooms and/or kits

Check Room Rates & Availability