***** Group Delegates – PLEASE NOTE THAT THE FOLLOWING APPLIES FOR YOUR GROUP BOOKING WHICH MAY VARY FROM STANDARD HOTEL PROCEDURES AND CONFIRMATION EMAILS***** Cancellation Policy: All individual reservations must be guaranteed with one-night’s room and tax by credit card, money order or certified cheque at the time of booking. If guests do not arrive, a penalty will be charged of one night’s room rate plus applicable taxes. Individual cancellations will be accepted without penalty to the individual, up to 30 days prior to arrival. Any reservation cancelled within 30 days of arrival will be charged one night’s room plus tax. While the resort fee will appear on your reservation, CSHP Delegates will not be charged this fee upon physical check out at the hotel.