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EXCHANGES – A Diverse Supplier Program by Marriott

Logo for Exchanges, a diverse supplier program by Marriott

Exchanges, a diverse supplier program by Marriott, welcomes differences. It’s through embracing and valuing them that we can truly think and thrive globally. Our diverse suppliers play an integral role.

When we partner with minority-, women-, LGBT-, disabled-, and veteran-owned businesses, we all benefit. It helps to drive economic empowerment around the world, better support our customers and expand our global footprint.

The EXCHANGE of ideas spurs innovation and helps us all do business better. Join the exchange and discover how we can all be empowered by our differences.

“Partnering with diverse-owned businesses opens us to immense opportunities. EXCHANGES exemplifies our organization’s tireless commitment to diversity and the belief that all of our success lies in embracing our differences."

-Ray Bennett, Chief Global Officer, Global Operations

At a Glance

Success Stories

Classic Commercial Services

Classic Commercial Services owner Justin Longenbach with company logo and a carpet and tile cleaner

Exchanges is proud to feature Classic Commercial Services (CCS), a LGBT-owned business in Alpharetta, GA. CCS, owned by Justin Longenbach, provides carpet, tile, and textile cleaning services to over 50 Marriott branded hotels and resorts. In addition, CCS provides energy efficient services and environmentally friendly products that help protect both consumers and the planet.
Justin Longenbach, Owner

Nevins & Moss

Fogless by Design owner Nevin Fahmy with company logo and a fog-free shower door

Exchanges is proud to feature Nevins & Moss, LLC, a woman-owned business based in Washington, DC. Nevins & Moss, owned by Nevin Fahmy, provides an environmentally friendly, plant-based defogging product that helps protect the plant and ensure consumers have the best hotel experience possible. Marriott, to Nevin, is a beacon in the hotel industry that gives woman-owned businesses like hers a real chance in the market to succeed and grow.
Nevin Fahmy, Owner

Getting Started

Number one

Meet Minimum Qualifications


  • Ownership: At least 51% owned, managed and operated by a diverse entity
  • Business History: Minimum 3 years
  • Quality & Service: Meet or exceed customer service standards; quality assurance by approved third party, when applicable
  • Pricing: Must offer competitive pricing
  • Insurance: Meet insurance and indemnification requirements
  • Other Areas: On-time deliveries; innovation; preferred hospitality experience



Number two

Review Sourcing Needs


  • Products: Beverage, disposables, food, furniture and fixtures, hotel amenities, kitchen equipment, linens, small wares, uniforms
  • Services: Cleaning services (e.g. carpet cleaning, night cleaning), general contractors, landscaping, laundry, printing, roofing



Number three

Share Applicable and Compelling Product/Service for Consideration


Avendra (Marriott’s procurement services partner) procures the majority of products and services needed to operate hotels within the following main categories: Food and Beverage, Rooms Operations, Grounds Maintenance, Engineering and Administrative Services.*

* Other categories may be covered on a case by case basis. Contact to determine if your product or service falls under one of Avendra’s applicable categories.

Marriott International Procurement

  • Information Technology, Staffing, and Design & Construction products and services are not managed by Avendra.

For category areas NOT managed by Avendra, email company capability statement to for consideration.

For more information about Avendra and Marriott International, please visit our FAQs.

Our Partners



What is the difference between Marriott International Procurement and Avendra?

Marriott International Procurement oversees global procurement for Marriott and partners closely with Avendra, who supports company purchasing across the Americas.

Avendra is Marriott’s procurement services partner. They manage approximately 80% of our purchasing across the Americas. Please visit Avendra Open in a different browser tab for more information on their company and the commodities they manage.

What diverse-owned business categories does Marriott include in its Supplier Diversity (SD) program?

United States: Disability-, LGBT-, minority-, veteran- and woman-owned businesses.
Outside of the United States: Primarily women-owned businesses; in certain countries, aboriginal-, LGBT- and/or minority-owned businesses.

Does Marriott require diverse business certifications?

While Marriott does not require diverse-owned business to be certified, it is highly preferred. We consider certifications from various third parties, including, government entities (e.g. state or city), and non-governmental organizations (e.g. – WBENC, NGLCC). Diverse business owners without formal certification are required to provide documentation to validate their diverse ownership status.

Who do I contact about my submission for consideration?

You will receive confirmation after making your submission; follow-ups will be conducted only with those businesses that are compatible with our sourcing needs.

How can I connect with the Marriott Supplier Diversity team?

Throughout the year, the Marriott SD team attends various global, national, regional and local SD events. Please visit our partner pages for information on upcoming events and Marriott team attendance.

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