Business Access by Marriott Bonvoy (the “Program”) is a specialized product developed by Marriott International, Inc., with its corporate headquarters at 7750 Wisconsin Avenue, Bethesda, Maryland 20814, United States of America, and its subsidiaries and affiliates, including The Ritz-Carlton Hotel Company L.L.C. and Starwood Hotels & Resorts Worldwide, LLC (“Marriott”) and Spotnana Technology, Inc., with its corporate headquarters at 115 Broadway, Suite 04-101, New York, New York 10006 (“Spotnana”) designed to meet the travel needs of participating small to medium-sized businesses (“SMB”).
Terms and Conditions
11. International Travel
12. Marriott Privacy
13. Duty of Care
14. Liability Disclaimer
15. Indemnification
16. Copyright and Trademark Notices
17. Notice of Infringement Material
18. Governing Law
19. Severability
20. Registrations
In these Program Terms & Conditions (“Program Service Terms”), the term "you" refers collectively to the Marriott-approved Program corporate client (“Client”) and/or each of the Client’s eligible employees or authorized third parties (“Authorized Users”), as applicable, accessing or using this website (www.businessaccess.com) (“Site”). The terms “we”, “us”, or “our” refer to Marriott, and Spotnana. Program services are provided by us and third parties such as airlines, rail companies, ground transportation providers and rental car companies (“Third Party Suppliers”) and may be subject to additional terms or policies, including, but not limited to, the rules and restrictions and other policies described in Section 6 below.
By accessing or using the Site, booking reservations for travel products or services on this Site or contacting the Program, you agree that the Program Service Terms then in effect shall apply. If you do not agree to these Program Service Terms, please do not use the Program.
YOU SHOULD READ THESE PROGRAM SERVICE TERMS CAREFULLY, AS THEY CONTAIN IMPORTANT INFORMATION ABOUT LIMITATIONS OF LIABILITY AND RESOLUTION OF DISPUTES THROUGH ARBITRATION RATHER THAN IN COURT.
• Eligibility
Participation in the Program is limited to only those SMBs (as defined by us from time to time) that satisfy the following conditions:
• it is a valid legal entity (e.g., limited liability company, corporation, etc.); and
• it possesses a valid taxpayer identification number, business license number or other form of valid government-issued corporate identification.
The following entities and their travelers are not eligible for the Program:
• Large companies that are a part of Marriott’s deployed or managed corporate account portfolio;
• State owned entities;
• Travel intermediaries, such as travel agencies, travel wholesalers, travel management companies, etc.
We reserve the right to amend and supplement the Program eligibility requirements from time to time.
• Client Account Registration
In order to use the Program, Client must designate at least one individual to administer the accounts of Client’s Authorized Users (the “Administrator“), who will have certain rights and controls over Client’s use of the Program. The Administrator is responsible for registering or validating an account (“Corporate Account“) in the Program. The Corporate Account may host and administer Client’s travel policies on the Site that enable Authorized Users to use and access the Program, including the ability to book trips. Client is responsible for the selection of Administrators and for any action they take on behalf of the Client, including the actions described herein. Client acknowledges and agrees that the Administrator(s) have the right and authority to administer the Corporate Account and perform any services related thereto, including the right to access, modify, and irreversibly delete any Client data including but not limited to any information related to Client’s travel policies.
• Authorized User Account Registration
In order for Authorized Users to use the Site, the Authorized User must register or validate an individual account on the Site (the “Individual Account”) together with the Corporate Account, (the “Accounts“). Authorized User include those employees or authorized third parties who (A) have been identified by Administrator as authorized to access and use the Program, (B) have been assigned or supplied a unique profile (e.g. username-password combination) to access and use the Program by Client or by Program on Client’s behalf, and (C) have registered and created an Individual Account through the Site to access and use the Program. Additionally, pursuant to a Client’s request, certain Authorized Users may have the ability to book trips on behalf of other Authorized Users (“Arrangers“). Client will designate or identify such Arrangers to the Program. Client will be responsible for providing any required disclosures to, and will obtain all required consents from, any Authorized Users in connection with the matters set forth in this Agreement. Client acknowledges that each Authorized User may retain ultimate administrative control over his or her Individual Accounts and his or her Client data, except to the extent that the Client has domain control or other authority over Authorized Users’ Individual Accounts.
As a condition of use of the Program, Authorized Users warrant that:
• you are at least 18 years of age;
• you possess the legal authority to create a binding legal obligation;
• you agree to these Program Service Terms;
• you acknowledge having read Marriott’s Global Privacy Statement (or if in Mainland China, the Mainland China Privacy Statement (“Statement”)) and agree to your personal data being collected and processed in accordance with, and for the purposes described in, the Statement;
• you will only use the Program to make legitimate reservations for you or if applicable, for another person for whom you are legally authorized to act;
• if applicable, you will inform such other persons about the Program Service Terms that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto;
• all information supplied by you on the Site is true, accurate, current and complete;
• you are a valid member of Marriott Bonvoy;
• you will safeguard your access credentials and will supervise and be completely responsible for any use of your credentials by you and anyone other than you; and
• We retain the right at our sole discretion to deny access to anyone to the Program, at any time and for any reason, including, but not limited to, for violation of these Program Service Terms.
Once approved by us, a Client’s identified Authorized Users will be given access to the Site through which they may access and use the Program services. Admittance to the Program is not guaranteed, and Marriott reserves the rights to deny approval if we determine a Client or Authorized User does not meet all requirements for entry.
Use of the Site will be restricted to only those Authorized Users providing valid user names and passwords. Authorized Users must protect the confidentiality of their given credentials, and Clients will be responsible for any use of those credentials - by Authorized Users and anyone other than Authorized Users. Participation in the Program is reviewed annually. Reviews are conducted on a case-by-case basis with each Client receiving reasonable consideration. We reserve the right to discontinue a Client’s membership at any time.
• Account Registration Terms – Subcontractors and Third Party Access
Client may not allow any third party other than Authorized Users to access or use the Program.
To the maximum extent permitted by applicable legal requirements, Client is responsible for ensuring that Client and its Authorized Users: (A) provide true, accurate and complete information to register the Accounts and in the use of the Program, (B) maintain the confidentiality of any Account credentials (including user ID and password) and (C) maintain the security of any systems, networks or similar technology that Client or any Authorized User uses to access the Program (e.g. Client’s laptops or network system). Client will notify Program immediately if Client believes an Account is no longer secure or if Client suspects any unauthorized, suspicious, or fraudulent activity on an Account. Program is not responsible for the accuracy of any information provided by Client and/or any Authorized User to register the Accounts, or any loss or damages arising from any unauthorized use of any Account due to credentials that were compromised other than through the action or inaction of the Program (including within a reasonable period following Client’s notification as set forth above). If the Program believes that Client or any Authorized User has provided incomplete, inaccurate, or unauthorized information to register or maintain an Account, or to access the Site, Program may immediately terminate such party’s access to the Program without liability.
We are committed to customer satisfaction, so if a Client has a problem or dispute, we will try to resolve your concerns. But if we are unsuccessful, you may pursue claims as explained in this Section.
Except with respect to any claim or dispute involving the ownership, validity or use of any of our trademarks or service marks, any dispute arising out of or related to the Site or the Program (including any claim that any provision of these Program Service Terms are invalid, illegal, or otherwise voidable or void) will be submitted for and resolved by binding arbitration before the American Arbitration Association (AAA). We shall have the right in a proper case to obtain temporary restraining orders, temporary or preliminary injunctive relief and/or declaratory relief (other than declarations with respect to the amount of money damages) from a court of competent jurisdiction.
The arbitration proceedings shall be heard by one independent arbitrator who shall be an attorney or retired judge. The arbitration shall be held in Bethesda, Maryland and in accordance with the then-existing Commercial Arbitration Rules of the AAA. All matters within the scope of the Federal Arbitration Act (9 U.S.C. 1, et seq.) will be governed by it and not by any state arbitration law. Client, Authorized Users, Marriott, and Spotnana waive any rights to maintain other available resolution processes for such disputes, such as a court action or administrative proceeding, to settle disputes. Client, Authorized Users, Marriott, and Spotnana waive any right to a jury trial for such disputes. The rules in arbitration are different from the rules that apply in court. There is no judge or jury, and review is limited, but an arbitrator can award the same damages and relief, and must honor the same limitations stated in these Program Service Terms, as a court would.
In reaching his or her decision, the arbitrator shall follow these Program Service Terms, shall be bound to apply the applicable law and shall not rule inconsistently with the applicable law. The arbitration shall be conducted on an individual basis, and not as a consolidated, common, representative, group or class. The arbitrator shall include in his or her award any relief he or she deems proper in terms of money damages (with interest on unpaid amounts from the date due at the maximum rate allowed by law), and attorneys’ fees and costs. The award of the arbitrator shall be conclusive and binding upon all parties hereto and judgment upon the award may be entered in any court of competent jurisdiction.
Other than as may be required by law, the entire arbitration proceedings (including, but not limited to, any rulings, decisions or orders of the arbitrator), shall remain confidential and not be disclosed to anyone other than the parties to these Program Service Terms.
Any and all claims and actions arising out of or relating to the Site or the Program shall be commenced within one (1) year from the occurrence of the facts giving rise to such claim or action, or such claim or action shall be barred.
You agree that you will not file a class action against us or participate in a class action against us. You agree that you will not file or seek a class arbitration, or participate in a class arbitration, against us.
The content and information on the Site (including, but not limited to, price and availability of the Program) as well as the infrastructure used to provide such content and information, is proprietary to us and the Third Party Suppliers. While Authorized Users may make limited copies of their travel itinerary (and related documents) for travel or service reservations booked through the Program, Authorized Users agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through the Program.
Additionally, Client and Authorized Users agree not to:
• use the Site or its content or information for any commercial purpose;
• make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand or for purposes of reselling or impermissibly assigning or posting on any third party;
• access, monitor or copy any content or information of the Site using any robot, spider, scraper or other automated means or any manual process for any purpose without the express written permission of us and any Third Party Supplier that owns such content or information;
• violate the restrictions in any robot exclusion headers on the Site or bypass or circumvent other measures employed to prevent or limit access to the Site;
• use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of the Site or take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
• use the Site for any purpose that is illegal, unlawful or prohibited by these Program Service Terms;
• interrupt, disrupt, alter, destroy, impair, restrict tamper, or otherwise affect the property operation of the Site in any way, including, without limitation, through the use of any malicious or unauthorized code, virus, worm, Trojan horse, malware or program;
• deep-link to any portion of the Site (including, without limitation, the purchase path for any Program) for any purpose without our express written permission and the permission of any Third-Party Supplier that owns or operates that portion of the Program; or
• "frame," "mirror" or otherwise incorporate any part of the Site into any other website or application.
If your booking or other use of the Site or Program shows signs of fraud, abuse or suspicious activity, we or our Third Party Suppliers may cancel any travel or service reservations associated with your name, email address or account, and close any associated accounts. If you have conducted any fraudulent activity, we and our Third Party Suppliers reserve the right to take any necessary legal action and you may be liable for monetary losses to us and our Third Party Suppliers, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact the Program.
In addition to the other terms and conditions specified on the Site regarding specific Marriott properties, the following general terms and conditions apply to hotel reservations made on the Site.
Cancellation policies and other information about specific room reservations vary by Marriott property and by the type of reservation. Individual rate rules, tax information, applicable charges and cancellation policies are displayed in the “View Room Details,” “Summary of Charges” and “Hotel Cancellation Information” sections on the room reservation page of the Site.
If Authorized Users plan to travel with a pet, we recommend that Authorized User confirm directly with the Marriott property that they do, indeed, accept pets. Marriott accepts NO RESPONSIBILITY for an individual Marriott property’s pet policy.
For non-US Marriott properties, rates confirmed in United States Dollars may be converted to local currency by the Marriott property at traveler’s time of stay, based on the exchange rate used by the Marriott property and are subject to exchange rate fluctuations. Reservations made by one or more individuals or by an agency on the Site, on behalf of one or more proposed guests, and involving more than nine (9) rooms at the same Marriott property for the same period of stay, may be made via the following site: https://www.marriott.com/meeting-event-hotels/meeting-planning.mi.
6. Third Party Supplier Rules and Restrictions
As part of the Program services, Clients and their Authorized Users are given access to, and the opportunity to book, certain travel related goods and services provided by Third Party Suppliers (which include airlines, travel inventory aggregators, rail carriers, car companies and other related suppliers and vendors). Spotnana’s Terms of Service can be found at https://www.spotnana.com/terms/↗ (in English) and is applicable to Client’s and Authorized User’s use of the services provided. If there is conflict between the Program Service Terms and Spotnana’s Term of Service, the Program Service Terms shall control with respect to your use of the Program services.
Additional terms and conditions will apply to your non-hotel reservation and purchase of travel-related goods and services that Authorized Users select. Please read these additional terms and conditions carefully. In particular, if Authorized Users have purchased an airfare, please ensure Authorized Users read the full terms and conditions of carriage issued by the Third Party Supplier, which can be found on the Third Party Supplier’s website. You agree to abide by the terms and conditions of purchase imposed by any Third Party Supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the Third Party Supplier's rules and restrictions regarding availability and use of fares, products, or services.
Airfare is only guaranteed once the purchase has been completed and the tickets have been issued. Third Party Suppliers may change their prices without notice. We and our Third Party Suppliers reserve the right to cancel traveler’s booking if full payment is not received in a timely fashion.
The Program may provide the opportunity to book a reservation for a combination of two one—way tickets instead of a roundtrip ticket. Combined one-way tickets may provide a greater choice of flights, are often cheaper and can be combined on the same airline or on different airlines. Unlike roundtrip tickets, each one-way ticket is subject to its own rules, restrictions, and fees. If one of these flights is affected by an airline change (e.g., cancellation or rescheduling) that causes the traveler to make changes to the other flight, the traveler will be responsible for any fees incurred for making changes to the unaffected flight.
Federal law forbids the carriage of hazardous materials aboard aircraft in traveler’s luggage or on their person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person.
Authorized Users acknowledge that some Third Party Suppliers offering certain services and/or activities may require Authorized Users to sign their liability waiver prior to participating in the service and/or activity they offer. Authorized Users understand that any violation of any such Third Party Supplier's rules and restrictions may result in cancellation of Authorized Users reservation(s), in Authorized Users being denied access to the applicable travel product or services, in Authorized Users forfeiting any monies paid for such reservation(s), and/or in us or our Third Party Suppliers debiting Authorized Users’ account for any costs we or they incur as a result of such violation.
We are not liable for any costs incurred due to hotel relocation.
If you elect to book these products and services by Third Party Suppliers or use additional tools (such as the expense management solution) available through the Program, that in each case take you to a site different than the Site, we are not responsible for any issues arising from those interactions. In such cases, any damages or issues related to data security or privacy are between you and the Third Party Supplier or vendor. We do not assume liability for these matterse.
There are no fees for a business to join the Program and no costs for Authorized Users to book hotel-only reservations via the Program. Fees may be required for additional tools, services, and non-hotel reservations.
A breakdown of current fees for additional tools is as follows:
• Trip Fees: $15 per trip for any trip that involves a non-hotel reservation.
• Support Fees: up to $25 per trip for any travel support that requires an agent interaction to book, modify or cancel a trip – self-service modifications can be made on the Site at no charge.
• Integrated Expense Management Solution: up to $15 per month per user. This charge is activated only if Client chooses to unlock the integrated expense management solution via the Program.
We reserve the right to make changes to the fee structure at any time.
Program payments to us are processed in the United States. When a Third Party Supplier processes your payment, it will be processed in the country in which the Third Party Supplier is based.
We or the Third Party Supplier may have to verify: (i) the validity of the payment card (through a charge of a nominal value that is either refunded within a few days or deducted from the final payment due to the travel supplier) and (ii) the availability of funds on the payment card (to be confirmed by the bank issuing your credit card).
Some banks and credit card companies impose fees for international or cross border transactions. Furthermore, booking international travel may be considered an international transaction by your bank or card company, because we may pass your card details to an international travel supplier to be charged. In addition, some banks and card companies impose fees for currency conversion. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.
9. Marriott Bonvoy® Elite Status Offer
Clients will receive Marriott Bonvoy® Elite Status upon reaching a certain number of annual Qualifying Nights (as defined in the Marriott Bonvoy Terms and Conditions) booked via the Program. Elite Status earned by a Client may be granted at their discretion to individual Authorized Users. To receive Marriott Bonvoy® Elite Status, Clients must accrue the following number of annual Qualifying Nights from hotel stays booked by their Authorized Users via the Site and completed between January 1 and December 31 of a given year*:
• 1 Qualifying Night stayed – Gold Status (1)
• 100 Qualifying Nights stayed – Silver Status (1)
• 200 Qualifying Nights stayed – Silver Status (1)
• 300 Qualifying Nights stayed – Gold Status (1)
• 450 Qualifying Nights stayed – Gold Status (2x)
• 600 Qualifying Nights stayed – Platinum Status (2x)
Qualifying Nights accrued from stays during an introductory period commencing on July 1, 2024 and ending December 31, 2024 will count toward a Client's 2025 annual accrual period.
Participating Clients will be notified via email within 90 days of reaching a threshold.
Participating Clients may only grant Elite Status to Authorized Users of the Program.
Elite Status may not be granted to government officials, employees, or any individual acting on behalf of a government agency or department, including but not limited to:
• Employees of embassies, ministries, and consulates; or
• Employees of public universities; or
• Employees of businesses/entities owned or controlled by the government (i.e., a state-owned entity or "SOE"); or
• Employees of public international organizations
Elite Status granted to Authorized Users of the Program are subject to all benefits and rules set forth in the Marriott Bonvoy Terms and Conditions.
Elite Status will be valid from the date granted to the Authorized User of the Program and will expire December 31 of the year following the year which the Elite Status was granted.
Completed stays from reservations booked outside of the Site will not be counted toward a participating Client's annual accrual.
Once an Elite Status has been granted to an Authorized User of the Program, the status cannot be removed by the participating Client or transferred to another Authorized User of the Program.
If Authorized Users are a member of a Third Party Supplier’s frequent travel or other reward or benefit scheme and we provide you with the ability to enter your program number in connection with any bookings of the Program, please ensure that you have entered your correct program number in the special section featured in the booking engine at the time of your booking. We do not accept any responsibility if the relevant Third Party Supplier does not accept or does not register your booking for their program and you cannot earn points/miles. You are advised to retain copies of your boarding pass and any other proof of travel/purchase.
Without limiting the foregoing, bookings on the Site will be eligible for Marriott Bonvoy points.
Authorized Users cannot use Marriott Bonvoy points or frequent traveler rewards or benefits to purchase products or services on the Site.
Authorized Users are responsible for ensuring that they meet foreign entry requirements and that their travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. We have no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.
Authorized Users must consult the relevant Embassy or Consulate for this information regarding applicable passport or visa requirements. Requirements may change and Authorized Users should check for up-to-date information before booking and departure. We accept no liability if you are refused entry onto a flight or into any country due to Authorized Users’ failure to carry the correct and adequate passport, visa, or other travel documents required by any airline, authority, or country, including countries Authorized Users may just be transiting through. This includes all stops made by the aircraft, even if Authorized Users do not leave the aircraft or airport.
Recommended inoculations for travel may change and Authorized Users should consult their doctor for current recommendations before Authorized Users depart. It is Authorized Users’ responsibility to ensure that Authorized Users meet all health entry requirements, obtain the recommended inoculations, take all recommended medications, and follow all medical advice in relation to Authorized Users’ trip.
Your submission of information on the Site is subject to Marriott’s Group Global Privacy Statement for Guests (available at https://www.marriott.com/about/privacy.mi)
As part of the Program, the Site offers a real time map that allows Clients to view the itinerary of all Authorized Users together with data on past and upcoming trips.
By offering travel products and services, including but not limited to the real time map identified above in Section 13 (Duty of Care), neither we nor the Third Party Suppliers represent or warrant that travel to such areas is advisable or without risk, and neither we nor the Third Party Suppliers are not liable for damages or losses that may result from travel to such destinations.
The Program may include inaccuracies or errors, including pricing errors. In particular, neither we nor the Third Party Suppliers guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of any hotel, air, car, or other travel products and services displayed on the Site (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, we and the Third Party Suppliers expressly reserve the right to correct any pricing errors on the Site and/or pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.
Ratings displayed on the Site are intended as only general guidelines. Neither we nor any Third Party Supplier guarantees the accuracy of the ratings. We and the Third Party Suppliers make no guarantees about the availability of specific products and services. We and the Third Party Suppliers may make improvements and/or changes on the Site at any time.
Neither we nor any Third Party Supplier makes any representations about the suitability of the information, software, products and services contained on the Site for any purpose, and the inclusion or offering of any products or services in the Program does not constitute any endorsement or recommendation of such products or services by us or any Third Party Supplier. All such information, software products, and services are provided "as is" without warranty of any kind. We and the Third Party Suppliers disclaim all warranties and conditions that the Site, its servers or any email sent from us or Third Party Suppliers are free of viruses or other harmful components. We and the Third Party Suppliers hereby disclaim all warranties and conditions with regard to this information, software, products and services, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement.
Third Party Suppliers are independent contractors and not agents or employees of us. We are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any Third Party Suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. We have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.
In no event shall we or any Third Party Supplier be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of the Site or Program services or with the delay or inability to access, display or use the Site or Program services (including, but not limited to, your reliance upon opinions appearing on the Site; any computer viruses, information, software, linked sites, products and services obtaining through the Site; or otherwise arising out of the access to, display of or use of the Site or Program services) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if we or a Third Party Supplier has been advised of the possibility of such damages.
If, despite the limitation above, we or a Third Party Supplier is found liable for any loss or damage that arises out of or in any way connected with any of the occurrences described above, then the liability of each of us and any Third Party Supplier will in no event exceed, in the aggregate, the greater of (a) the service fees you paid in connection with Program services, or (b) One-Hundred Dollars (US $100.00) or the equivalent in local currency.
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this Section will survive and apply even if any limited remedy specified in these Program Service Terms is found to have failed of its essential purpose. The limitations of liability provided in these Program Service Terms inure to the benefit of us and the Third Party Suppliers.
You agree to defend and indemnify us and the Third Party Suppliers and our and their respective parents, subsidiaries, affiliates and each of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of your:
• breach of these Program Service Terms;
• violation of any law or the rights of a third party;
• or use of the Site or Program services.
16. Copyright and Trademark Notices
The Site may contain or reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other proprietary rights of us and/or the Third Party Suppliers. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of Marriott and/or the Third Party Suppliers is granted to or conferred upon you.
17. Notice of Infringement Material
If you believe in good faith that materials hosted on the Site infringe your copyright, you may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. Any misrepresentations in your notice regarding whether content or activity is infringing may expose you to liability for damages.
• A clear identification of the copyrighted work you claim was infringed.
• A clear identification of the material you claim is infringing on the Site, such as a link to the infringing material.
• Your address, email address and telephone number.
• A statement that you have a "good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law."
• A statement that "the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."
• A signature by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
You may send us your notice to support@marriott.com.
These Program Service Terms shall be governed by, construed, and enforced in accordance with the laws of the State of Maryland, United States, without regard to its conflicts of law rules. The exclusive jurisdiction for any dispute not covered by the terms of the Arbitration provision set forth in these Terms and Conditions may be filed only in the state or federal courts located in the State of Maryland, United States. YOU HEREBY WAIVE ANY RIGHT YOU MAY NOW HAVE OR HEREAFTER POSSESS TO A TRIAL BY JURY. The foregoing shall not apply to the extent that applicable law in your country of residence requires application of another law and/or jurisdiction and this cannot be excluded by contract. Use of the Site and Program is unauthorized in any jurisdiction that does not give effect to all provisions of these Program Service Terms, including, without limitation, this paragraph.
If any part of these Program Service Terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these Program Service Terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
Spotnana is a registered seller of travel, and their registration information can be found at https://www.spotnana.com/terms/↗ (in English).