WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

• Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.
• For assistance with luggage please contact the Front Desk. 
• Our Executive Lounge offering is currently served in our Pickled Hen restaurant. 

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

Our range of facilities include:

• Executive Lounge: Executive Club Lounge benefits are currently offered in The Pickled Hen.
• Fitness Centre

The Pickled Hen:

At The Pickled Hen, our mission is to provide you with healthy and seasonal food that is all locally sourced from our carefully selected suppliers. Ignite your taste buds and enjoy our menu at a cosy atmosphere just steps away from Marble Arch.
In-room dining:

The Discarded Terrace at the Pickled Hen:
Discarded Spirits and The Pickled Hen have partnered to create an all new, fully sustainable destination for cocktail lovers, spirits sippers and eco -conscious foodies just a short walk from Hyde Park and Oxford Street.

In-room Dining:
Breakfast available from 07:00 - 23:00 daily.
All Day Menu available from 12:00 - 22:00 daily.
Grab and Go breakfast available 07:00 - 10:30 daily.
Mobile menu available.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Not at this time
• Late Check-Out: Yes
• Mobile Check-In/Check-Out: Yes
• Mobile Key: Yes
• Mobile Dining: Not at this time
• Mobile Guest Requests: Yes