310 East 5th Street, Austin, Texas 78701 USA
+1 512-391-2333

Concierge Services


Concierge Desk

Discover downtown Austin’s vibrant cultural landscape with the helpful support of our professional concierges. The team is led by Lead Concierge, Dave Dart, a proud member of the Austin Concierge and Guest Services Association. Our concierges offer expert advice on how to experience the city as a true Austinite would, from suggesting the best time to witness the bat flight on summer nights, to arranging a sports car rental or a tour of Circuit of the Americas, to coordinating paddleboard rentals, riverboat tours, or a pontoon cruise on Lake Travis. As a member of the Recording Academy, Dave and his team can get you exclusive access to the most sought after live shows in town—even “sold-out” events. Ticketing services to exciting athletic events and festivals, including University of Texas athletics, Formula 1, SXSW, and Austin City Limits are also available.

Allow us to show you jogging routes around Lady Bird Lake, give you tips for getting around the Greenbelt, or book a tee time at one of the many world-class golf courses, including the outstanding Barton Creek Golf Club. Our staff also provides insightful dining and shopping recommendations, babysitting and health service referrals, and driving directions to help you make the most of your visit.

Hours of Operation:
24 Hours