There are few guarantees in life. But our Best Rate Guarantee is one of the best. It assures that you’ll always get the best rate available when you book directly with Marriott®. Here’s how it works:
Drawers
The Best Rate Guarantee applies to Marriott branded hotels unless otherwise specified below.
The Best Rate Guarantee does not apply to Ritz-Carlton Montreal, The Ritz London, Ritz-Carlton Residences, The Ritz-Carlton Club, Marriott Vacation Club, Marriott's Grand Residence Club, or any other properties operating under Marriott Vacations Worldwide Corporation brands, its subsidiaries and its affiliates. The Best Rate Guarantee does not apply to Tribute Portfolio Homes, Sheraton Vacation Club, Westin Vacation Club, or any other properties/units owned or managed by Vistana Signature Experiences, Inc., its subsidiaries and its affiliates.
Effective December 1, 2018, the Best Rate Guarantee does not apply to Design Hotels branded properties.
You must find a qualifying Comparison Rate and submit a completed claim form within 24 hours of booking the reservation through the Marriott reservation channel, and at least 24 hours before the standard check-in time at the applicable Marriott hotel. The name on the claim form must match the name on the confirmed Marriott reservation, and only one claim may be submitted per reservation. When submitting the claim, you must choose either the Marriott Bonvoy Points award option or the discount off the lower rate option – Marriott will not accept guest requests to modify this selection after the claim has been submitted. Marriott Bonvoy Points are only awarded to Marriott Bonvoy Members. If chosen, Points applicable to the claim will be awarded 7-10 business days after guest checkout on the approved reservation.
All approved claim rewards (either points or discount) will only be available for up to three guest rooms.
Members of Marriott Bonvoy will receive an exclusive, preferred rate (“Member Rate”) when they book rooms through any Marriott® direct booking channel, including:
These rates may also be booked through an authorized travel agent or select corporate travel partner ("eligible channels") at any hotel participating in either loyalty program.
What you need to know about Member Rates:
Advance payment may be required for special event dates or discounted price points determined by individual properties. Gaylord Hotels may require advance payment. Consult rate rules for each hotel and each reservation for specific restrictions and rules.
Consult rate rules for each reservation for specific restrictions. Cancellation charges apply if a reservation is changed or cancelled after the deadline identified in the rate rules. For certain rates and rooms (for example, advance purchase rates), changes to the reservation may not be permitted once booked. Applicable restrictions are communicated in the rate rules for each reservation.
Throughout the U.S. and Canada, we will do our best to honor your room and bed type preferences based on availability at the time of stay. Outside the U.S. and Canada, smoking/nonsmoking preferences are honored on availability; exact bed sizes may vary.
Locations subject to change.
Mobile check-in is available to members at participating hotels.
Members may earn and redeem points, subject to the terms and conditions of the Marriott Bonvoy Program. Rooms booked through third party online retailers, such as Expedia.com, Orbitz.com, Travelocity.com, Hotels.com, Booking.com, Priceline, etc. are not eligible for Points or Elite night credit. Wholesale packages and series tours are not eligible for Points or Elite night credit regardless of booking source.
Free Wi-Fi is available to members at participating hotels.