Guests should be aware of the following: Starting Monday, August 9th, the entrance off of Frank Sinatra is available daily for our registered Owners and Guests from 6:00am - 10:00pm.
Please visit the California Department of Public Health website for detailed recommendations on face coverings.
For travel guidance, including recommendations on testing and quarantine periods, please visit Travel - Coronavirus COVID-19 Response.
General Property Updates
Marriott's Shadow Ridge endeavors to support our community through a unique and thoughtful donation campaign, called "Donating Socks Rocks." Our goal is to partner with owners, guests, and associates to gather 10,000 pair of new socks throughout the year, to donate to various local shelters, community centers and the like. Please assist us in donating any new or packaged socks by dropping your donations off at the Front Desk during your stay. Both Marriott's Shadow Ridge and the community thank you!
- Multiple projects are underway at Marriott's Shadow Ridge through December 2022. The projects include preventative villa and public space maintenance. Various buildings are closed.
- Resort Shuttle will have limited service
- Oversized vehicles, RVs, and Trailers are not allowed on the resort grounds
Service Animal Policy
Service animals that perform work or tasks are welcome at the resort, but family pets are not permitted. Bringing a pet to the resort will result in a Room Recovery Fee. In the event we discover that you have brought a pet to the resort, you will be charged a Room Recovery Fee in the amount of $500 per pet, and you will be asked to take your pet to a local, third-party boarding facility.
Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment.
Face Coverings at Our Property
Face coverings may be required. To learn more, please reference our Face Covering Requirement information located here under Know Before You Go.
Free Wi-Fi, Free Parking & No Resort Fees
At Marriott's Shadow Ridge I-The Villages, enjoy complimentary wireless Internet in all villas, guest rooms and public areas. We also offer free on-site parking and do not charge resort fees.