Welcome to Four Points by Sheraton Cancun Centro

Safe environment at our family hotel in Cancun

In an atmosphere of classic timeless style right in Cancún’s growing financial and shopping district, step into the serene and safe environment of Four Points by Sheraton Cancún Centro where our guests can enjoy comfortable amenities, relaxing accommodations, and productive workspaces. Our family-friendly hotel in Cancún is conveniently located close to hospitals, specialty clinics, universities, and shopping centers. Seeking an authentic local experience downtown, it is perfect for exploring the local area with passion, just 20 minutes away from the hotel zone and the Caribbean Sea beaches. Our easy interior connection to the awarded in the field of health at Galenia Hospital, find a sanctuary in our large rooms and plush bedding. We pride ourselves on superior service, an inviting atmosphere, and a host of thoughtful amenities created to satisfy the corporate and leisure traveler. Maintain your balance at our 24/7 fitness center, and unwind in our beautiful outdoor pool and pool terrace.

Important Information
August 1st 2022, Airport road will remain under maintenance by the state authorities, aprox 18 months. Transportation may increase the arrival time 1 hour. We'll do our best to continue providing an efficient and safe transportation. We apologize for any inconvenience caused.

Rooms & Suites


Check-in: 3:00 pm

Check-out: 12:00 pm

Smoke Free Property

Pet Policy

Pets Welcome

Pets are allowed, maximun 2 per room, deep cleaning fee will be charged


Non-Refundable Pet Fee Per Stay: $50

Maximum Pet Weight: 44lbs

Maximum Number of Pets in Room: 2


Complimentary On-Site Parking

Long Term Parking
Additional Parking Information
Complementary Parking lot for guests located around the corner of Galenia hospital.

At This Hotel

Fitness Center

Fitness Center


Four Points by Sheraton Cancun Centro

Avenida Tulum, MZ 1 - Lote 2 - SM 12, Cancun, Quintana Roo, Mexico, 77500

Tel: +52 998-2830101
Distance from Property: 9 Miles
Phone Number: +52 55-52840400
Visit Website


Onsite Car Rental
7 Day rent - a - car


Bus Station

Terminal de ADO


2021 Trip Advisor Travelers Choice Hotel
2021 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Credit Cards


Concierge desk service

Property has elevators

Languages spoken by staff:
Spanish, English, French, Portuguese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-2830101

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lowered Electrical Outlets

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

Safety Chains and/or Latches on Guest Doors

Secondary Locks on Room Windows

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors


Carbon Footprint: 19.98 kg per room night

Water Footprint: 595.17 liters per room night

Environmental Practices

Guest Room Recycling

Four Points by Sheraton Cancun Centro