WHAT TO EXPECT

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center & Spa: Guests are required to make appointments in advance with staggered arrival times. Longer appointment lengths are required to allow for deeper cleaning between use. Equipment, treatment rooms, and lounge areas are sanitized between use. High-touch surfaces are cleaned hourly. Hand washing and hand sanitizer stations are placed in common areas. Floor plans are modified to ensure safe space between equipment, furniture. Rental gear, hairdryers, beverage vending, etc. are disinfected between guest's use, or replaced with single-use alternatives. Lockers and keys are sanitized between guest's use. Lockers are staggered to increase physical distancing.

Kids Club / Playground: Operation hours are modified to allow for the disinfection of toys, surfaces, and equipment between guest's use.

• La Plage: Beachfront restaurant with local signature, freshly-caught local seafood, classic bite-size Asian fare, and an innovative collection of cocktails. Open from 6:30 AM - 11:00 PM every day. The breakfast buffet will be replaced with an all-you-can-eat à la carte breakfast service, available from 6:30 AM to 10:30 AM every day.
• Tea Lounge: Vietnamese signature coffee and classic afternoon high tea. Open from 9:00 AM to 7:00 PM every day.
• Poolside Bar: Craft beer, swim-up cocktails, and savory poolside snacks. Open from 9:00 AM to 7:00 PM every day.
• The Grill: Signature restaurant of the resort with prime steaks, fresh coastal delicacies, and an extensive wine list. Open from 6:00 PM to 10:00 PM every Thursday to Saturday.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

For the Health and Safety of our Associates & Customers, the following precautions may be in place during your event:

• Room Sets: Customized floor plans with seating capacities reviewed for each individual event.
  
• Breaks: Single-serve and pre-packaged condiments, food, and beverage; breaks coordinated across groups to manage guest traffic.
• Meals: Pre-packaged, grab-and-go, or plated meals, modified buffets with servers, hand sanitization, and queue management.
• Table Meetings: Minimized table settings, disinfected between use.
• Cleanliness: More frequent cleaning in high traffic areas and during breaks. All visual and audio equipment was disinfected between use.
• Outside Vendors: Updated policies to include temperature checks, cleanliness, PPE, and sanitization requirements.

Our dedicated event planner will work with event organizers on the implementation of protocols and procedures specific to your event.

All of the precautions are subject to change with updated government guidance.