WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

The Health, safety and security of our guests and associates remain our highest priority as always. We are closely monitoring the measures and instruction from the Ministry of Public Health and WHO and have implemented enhanced contactless experiences such as QR code menus, collaterals and online check-in.

In keeping with Marriott's Commitment to Clean and to ensure the highest possible level of cleanliness we have reinforced our housekeeping procedures for the safety of our guests. Removing high touch amenities from public areas and guest rooms, enhanced cleaning schedule and sanitization in regular intervals, personal protective equipment for all associates based on the tasks they are performing, masks & sanitizers available in all guest rooms and disinfectant wipes and gloves are available upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services daily. If you'd like to receive any additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations.

•    Fitness Center: Open
•    Spa: Open
•    Pool: Open
•    Lounges: Open
•    Restaurants: Open

With respect to government authorities' instructions, we are practicing dedicated cleaning procedures and safety guidelines with regards to social distancing measures at all our restaurants. Touchless technology has been introduced at all our restaurants to present our menus and offerings for our guests to indulge in our culinary experiences.

•    Crossroads Kitchen: Open daily from 6 am - 12 am
•    Quick Bites: Open daily from 6 am - 9 pm
•    Aqua Lounge: Open daily from 5 pm - 12 am
•    Cucina: Open daily from 12 pm - 11 am
•    Ipanema: Open daily 6 pm - 12 am for dinner, Friday and Saturday open from 12 pm - 4 pm 
•    New York Steakhouse: Open daily 6 pm - 11 pm, Friday open from 12 pm - 4 pm
•    Champions: Open daily 5 pm - 2 am
•    Glo Bar: Open daily from 5 pm
•    West End Cafe & Patisserie: Open daily 9 am - 11 pm
•    Doha Baking Company: Open daily 8 am - 8 pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

•    Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
•    Mobile Key. Forgo the front desk altogether and go straight to your guest room
•    Mobile Dining. Not available 
•    Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room. 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:
 
•    Breakfast: Platinum, Titanium and Ambassador Elite members are eligible for breakfast at executive lounge.
•    Lounge Access: Platinum, Titanium and Ambassador Elite members are eligible for executive lounge access.
•    Welcome Gift: Gold, Platinum, Titanium and Ambassador Elite members are eligible for welcome gift
•    Late Check-Out: Gold, Platinum, Titanium, Ambassador members are eligible to Late Check-Out, subject to availability.
•    Mobile Check-In/Check-Out: Available for all members
•    Mobile Key: Available for all members 
•    Mobile Dining: Not available 
•    Mobile Guest Requests: Available for all members

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Breakfast being serve at all day dining same goes to guest with lounge access, a specified area provided for them. It's start from 6:00AM to 10:30AM
• Lounge Access: For lounge access it is entitled for executive paying guest, suite paying guest and for the top tier elite members which are Platinum, Titanium and Ambassador Elite. Breakfast is offered at all day dining specified area from 6AM to 10:30AM and Happy hour is serve as well from 5:30PM to 7:30PM with set menu (cycle menu) included with 2 alcoholic drinks base on selection provided, soft drinks and chilled juices.
• Welcome Gift: Welcome gift is offered upon check in, front office agent will ask guest from the selection and delivered after according to their choice.
• Late Check-Out: Late check out request are granted upon availability. Top 3 tier Elite Bonvoy members are considered given the timing they are entitled for as part of their benefits.
• Mobile Check-In/Check-Out: We do acknowledge the practice of mobile check in/check out.