Welcome to The Westin Hamburg

The Westin Hamburg – lifestyle hotel at Elbphilharmonie

The Westin Hamburg Hotel offers 244 rooms and suites with floor-to-ceiling windows that mostly boast panoramic views of the city and port. Guests can expect an array of Westin services and amenities at our lifestyle hotel, including the Heavenly® Bed and Heavenly® Bath. Our hotel is dog friendly, we welcome trained pets for a EUR 40 per night at a maximum weight of 25kgs. The hotel features distinct culinary options serving both international and local cuisines. Enjoy authentic Northern German dishes in our Hanseatic Bistronomy Restaurant Fang & Feld. Overlooking the city’s HafenCity district and its waterways, on the eighth-floor, the popular bar BLICK provides a social space for guests and visitors to enjoy cocktails, a coffee at the Coffee Bar or a glass of Bubbly at the champagne bar. Spread over 1,300 square meters, the Heavenly Spa includes a Westin WORKOUT® studio, a 20-meter indoor pool, six therapy rooms, saunas, a Tea Lounge with a view on the Elbe river and a Private Spa Suite.

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Rooms & Suites

Sleep Well

The Westin Hamburg provides the award-winning Heavenly Bed in every room which enhances your sleep comfort and where you wake up to the best views in Hamburg.

Panorama Suite

Heavenly Spa Hamburg

Spa & Fitness

The Heavenly Spa in the hotel provides an indoor pool with 20 metres, saunas, steam rooms and relaxation areas with a balcony, a Privat Spa Suite and views over the port of Hamburg. The 24-hour workout area includes cardio and weight equipment and guest can take advantage of a personal trainer offer in our Private Gym.

Reception Elb Spa
On-Site Dining

360 Degree Room Tour

Experience our 360 Degree Room Tour and discover our hotel digitally on your own. Find meeting rooms, our bar or your favorite room category and look forward to your stay.

Elevate Your Experience: The Westin Hamburg in the Elbphilharmonie

The Elbphilharmonie is not only a masterpiece of modern architecture, but also a cultural landmark of historical value. With its undulating glass facade and breathtaking views of the Elbe River and the city of Hamburg, the Elbphilharmonie is a place that fascinates music and culture lovers as well as architecture enthusiasts. Inside it are not only two of the best concert halls in the world, but also our hotel 'The Westin Hamburg'. Combine your concert visit with an unforgettable stay with us and make the special evening as comfortable as never before. With only one step through our revolving door you are directly at the entrance of the concert hall. After the amazing concert experience you can retreat directly to your hotel room and relive the impressions of the evening in our elegant ambience. Book your stay at our hotel in the Elbphilharmonie today and be inspired by a world where you can combine music, culture and first-class service in a unique way.

Concierge Contact Details
Tel: +49 (0)40 800010 1157, E-mail: concierge.westinhamburg@arabella.com


The Westin Hamburg

Platz der Deutschen Einheit 2, Hamburg, Germany, 20457

Tel: +49 40-8000100
Distance From Property: 13.0 KM
Phone Number: +49 40-50750
Visit Website


Private Car Service:

Limousine/Van Service


Bus Station:

Am Kaiserkai (Elbphilharmonie) - Bus 2 | 111

Subway Station:

Baumwall (Elbphilharmonie)

Train Station:

Public Transportation

From the airport: S-Bahn 1 to Barmbek, U-Bahn 3 from Barmbek to Baumwall (direction of Hamburg Hauptbahnhof). From the central station: Subway 3 to station Baumwall (direction of Landungsbrücken) Apps: UBER and MOIA are available in Hamburg. Private pick-up/chauffeur: Please ask our concierge for an offer. Rental car: Please also contact our concierge for rental cars.

Contact Us

Reservations Department

Tel: +49 (0)40 800010 1417

E-mail: reservation.westinhamburg@arabella.com

Heavenly Spa Hamburg

Tel: +49 (0)40 800010 3900

E-mail: spa.westinhamburg@arabella.com

Groups & Events

Tel: +49 (0)40 800010 1525

E-mail: events.westinhamburg@arabella.com


Tel: +49 (0)40 800010 3113

E-mail: bar.westinhamburg@arabella.com

Fang & Feld Restaurant

Tel: +49 (0)40 800010 3117

E-mail: restaurant.westinhamburg@arabella.com


Excellent Communications Design- Interior Architecture. This elegant design, which was influenced by the exposed site of the Elbphilharmonie concert hall, is carried over to all areas of the hotel, which it endows with a distinctive character and cosmopolitan atmosphere with a maritime feeling.

German Design Award Winner 2018
World Travel Awards: Germany´s Leading Business Hotel 2021
TripAdvisor: Travelers' Choice Awards 2021
TOP Apprenticing Company
German Bonus Awards 2022

Property Details


Fitness Center


Indoor Pool

Meeting Space

Activities for Kids

Dry Cleaning Service

Room Service

24 Hour Room Service

Wake up Calls

Daily Housekeeping


Service Request

Check-in: 4:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 18

Smoke Free Property

Pet Policy

Pets Welcome.

Dogs are welcome, fee per night: 40.00 EUR

Non-Refundable Pet Fee Per Night: €40

Maximum Pet Weight: 25kgs

Maximum Number of Pets in Room: 1

Parking On-Site Parking

Hourly: €6

Daily: €35

Weekly: €350

Additional Parking Information

No Valet Parking available, no other parking available on property

Policies and Payments

Accepts: Apple Pay, Cash, Credit Cards

Contactless mobile payments


Concierge desk service

Currency Exchange

Property has elevators

Vending Machine

Languages spoken by staff:
German, English, French, Spanish, Portuguese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +49 40-8000100

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors


Carbon Footprint: 31.07 kg per room night

Water Footprint: 294.73 liters per room night

Environmental Practices

Guest Room Recycling

Is an Early Check-In Possible?

Yes, on site at check-in if the room is already available, but this can never be guaranteed in advance due to the booking situation.

Where Is the Front Desk for the Check-In at the Westin Hamburg?

The front desk for the check-in is located on the 8th floor of The Westin Hamburg.

What Are the Parking Conditions at the Westin Hamburg and Which Entrance Do I Have To Use?

There is an underground parking garage from an external company. As a hotel guest you benefit from a discount rate of 35€ per 24 hours. The second approach from the right - entrance 3 - leads to the hotel.

Where Is the Breakfast Buffet at the Westin Hamburg and How Much Does It Cost?

The breakfast buffet at The Westin Hamburg is on the 7th floor in the Fang & Feld restaurant.

34 € per person for 13 years and older

17 € per person for children between 6 and 12 years old

free of charge for children between 0 and 6 years old

Where Is the Spa Area at the Westin Hamburg Located and Is the Use of the Spa Included?

The Heavenly Spa at The Westin Hamburg is located on the 6th floor and is included for hotel guests.

How To Get From the Hotel Lobby of the Westin Hamburg to the Elbphilharmonie Plaza and the Concert Halls?

Through the revolving door on the 8th floor in the hotel lobby next to the reception with the key card of the room.

Does the Westin Hamburg Offer Packages With Concert Tickets to the Elbphilharmonie?

No, but the concierge team at The Westin Hamburg will be happy to assist you in booking concert tickets for the Elbphilharmonie.

Frequently Asked Questions

The check-in time at The Westin Hamburg is 4:00 pm and the check-out time is 12:00 pm.

The pet policy at The Westin Hamburg is:

Pets Welcome Dogs are welcome, fee per night: 40.00 EUR Non-Refundable Pet Fee Per Night: €40 Maximum Pet Weight: 25kgs Maximum Number of Pets in Room: 1

The parking options at The Westin Hamburg are:

On-Site Parking: Hourly: €6; Daily: €35; Weekly: €350 No Valet Parking available, no other parking available on property

The property amenities at The Westin Hamburg are:

Restaurant Fitness Center Spa Indoor Pool Meeting Space Activities for Kids Dry Cleaning Service Room Service 24 Hour Room Service Wake up Calls Daily Housekeeping Kitchenette Service Request

No, free Wi-Fi is not available to guests at The Westin Hamburg.