WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

No Hammam service is currently available at SPA AND this decision is in line with government regulations.

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In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

• In-room coffee makers are not currently available, but guests can request contact less coffee delivery.
• Hygiene kit which includes disinfectant wipes and masks are available in the room and meeting rooms upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

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We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, face masks required at all times.
Spa: Open, reservation required.
Tennis Court: Open, social distancing required.
Lounge: Closed
Restaurant: Closed, face masks required for entry and social distancing applied if the guest who stay at the hotel, would like to dine.

Room service will be specially packaged and delivered right to the door without contact.
For meetings and events, tailoring options for groups and enabling reserved spaces.
Replacing self service buffets with a variety of’grab and go’ contact less food + beverage options.
Redesigning food + beverage station set ups to include protective barriers; removing non essential items.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enrol here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Lounge Access: Lounge is not available.
• Late Check-Out: Avaliable
• Mobile Check-In/Check-Out: Avaliable
• Mobile Key: Not Avaliable
• Mobile Dining: Avaliable
• Mobile Guest Requests: Avaliable

Travel brilliantly and experience intuitive service at the ultimate destination for business and leisure travel. Enjoy timeless Istanbul in luxury. Our suites welcome guests with spacious designs, VIP amenities and spectacular views over Istanbul and the Bosphorus.

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All meetings and events spaces are redesigned and reformed based on new normal.
New capacity arrangements for each meeting room as per government regulations.
New setup of pre-function and coffee break areas to help guests keeping their social distance during brakes.
Meeting room table will be placed with 1,5 meter space between and 60 cm spaces between the chairs.
Social distance signages clearly viewable in meeting floors.

PLAN YOUR MEETING OR EVENT AT ISTANBUL MARRIOTT HOTEL SISLI