WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
• Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols. 

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations. The modifications we have made include:

• Fitness Center: Open
• Spa: sauna open
• Restaurant & Bar: Open

We know how important meals are to a great hotel experience. Our restaurants are open at the following times:

• Breakfast: Monday - Friday 6.30 until 9.30am, Saturday & Sunday 7.00 until 11.00am.
• K&B Lounge: Monday - Thursday 9.00am until 11.00pm, Friday - Sunday 3.00pm until 11.00pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including: 

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Late Check-Out: until 4 pm free of charge
• Mobile Check-In/Check-Out: both are possible and highly recommended
• Mobile Key: possible and highly recommended
• Mobile Guest Requests: possible and highly recommended

As we welcome you to our hotel, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Consisting of in-house and outside experts in hygiene and infection prevention, and hotel operations, our Marriott Cleanliness Council is redefining our cleaning and safety standards. We will actively monitor and evolve our solutions to ensure a continued focus on the health and safety of our guests and associates. For more information please visit https://clean.marriott.com/
 
Our Policies:

• Hygiene guidelines are redefined and monitored by our Marriott Cleanliness Council.
• Meeting rooms are disinfected after each meeting using electro static sprayers.
• Hand sanitizers in all public areas, restrooms and in front of each meeting room.
• Our employees comply with the legal guidelines to ensure the safety of our guests.
• Every night all public and conference areas are disinfected with an electro static sprayer.
• We only use cleaning and sanitizing products which are disinfectant.
• Contactless check-in and check-out and mobile key with the Marriott Bonvoy App on your smart phone.