WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

In accordance with the new regulations applied to fight the spread of the COVID-19 virus, anyone ages 16 or over, regardless of nationality, who wishes to enter the Principality must be able to present all the documents required for their zone of origin (green zone, orange zone, red zone) on arrival.

Find the documents required for the zone of origin on Monaco's official COVID-19 website.

These documents are not required for residents of the French departments of Alpes-Maritimes and Var, the province of Imperia in Italy, commuter workers employed in Monaco, or cross-border pupils and students.  

Signage throughout our hotel to remind guests to maintain social distancing, occupancy limits and seating capacity reductions in our restaurants, swimming pools, and beach, in compliance with local mandates, and partitions installed at front desk, concierge, bell stand, restaurants, pool and beach welcome desks.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout the hotel . These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators, as well as provided hand sanitizing stations in several locations of the public areas.
• Personal Protective Equipment (PPE): Staff members are wearing PPE (all staff are wearing face masks, and those entering the guest rooms are wearing gloves) based on the activities they are performing and based on direction from the local authorities.
• Electrostatic Spraying: We're utilizing electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols. We started utilizing these in the lobby areas, and in the F&B outlets.
• Room Amenities: In-room coffee makers are not currently available, but guests can request contactless coffee delivery. Disinfectant wipes are available in the room for every arriving guest.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the maximum of amenities and services at our hotel available while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Fitness Center: open every day from 07:00 AM to 09:00 PM
• Garage/Parking: available with Valet Parking as usual
• Interior Swimming Pool: open every day from 07:00 AM to 09:00 PM
• Beach and Exterior Swimming Pool: open every day from 08:00 AM to 08:00 PM
• Alang Bar: open every day from 08:00 AM to 06:30 PM
• Intempo Restaurant:
  • Breakfast from 07:00 AM to 11:00 AM
  • Coffee, Snacks and Bar from 11:00 AM to 01:30 PM
  • Lunch and Dinner from 12:30 PM to 11:00 PM
• Longitude Bar: open every day from 11:00 AM to 02:00 AM

Guests no longer need to show a health pass to enter restaurants and bars, either indoors or outdoors.
Masks are no longer required to be worn outdoors in the Principality.

- Menus through QR code, or laminated
- Hand sanitizing station at the restaurants and bars entrance
- Reinforced measures of hygiene and disinfecting practices in the kitchen, hand sanitizing station for waiters, regular disinfection of outlet tables upon guest departure
- Counter service & consumption at the bar are permitted
- Alang  Bar is closed during winter
- Intempo Restaurant is used to serve breakfast
- Sanitizing wipes in guest rooms to allow safe Mini Bar Usage
 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Breakfast benefit for Platinum, Titanium, Ambassador members available at the restaurant or Room Service.
• Lounge Access: Not applicable.
• Welcome Gift: Being applied for Platinum, Titanium, Ambassador according to standards.
• Late Check-Out: 4pm Late Check Out being applied upon availability
• Mobile Check-In/Check-Out: in place, being used by several guests.
• Mobile Key: To be implemented in 2021.
• Mobile Dining: In planning to be implemented.
• Mobile Guest Requests: In place through Marriott Bonvoy application or by email.