Important Alerts
Guests should be aware of the following:
Official Information
Face coverings may be required. To learn more, please see destination-specific information below for official information.
Construction Notices
Beginning Aug. 1, 2022 through February 12, 2023, Marriott's Lakeshore Reserve will be undergoing a villa and common area refurbishment. Work will occur daily during daytime hours, so please anticipate construction noise during this time. All resort amenities are expected to remain open and fully operational for your enjoyment. We appreciate your understanding as we make these resort enhancements..
General Property Updates
The JW Marriott Orlando, Grande Lakes Outdoor Pool hours are from 8:00 a.m. to 8:00 p.m. Monday through Sunday. An entry fee of $50 per unit per day will be collected for groups of up to four people.
Parking
Recreation vehicle parking prohibited on property.
Service Animal Policy
Service animals that perform work or tasks are welcome at the resort, but family pets are not permitted. Bringing a pet to the resort will result in a Room Recovery Fee. In the event we discover that you have brought a pet to the resort, you will be charged a Room Recovery Fee in the amount of $500 per pet, and you will be asked to take your pet to a local, third-party boarding facility.
Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment.
Face Coverings at Our Property
Face coverings may be required. To learn more, please reference our Face Covering Requirement information located here under Know Before You Go.
Free Wi-Fi, Free Parking & No Resort Fees
At Marriott's Lakeshore Reserve, enjoy complimentary wireless Internet in all guestrooms, townhouses, villas and public areas. We also offer free on-site parking and do not charge resort fees.
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