WHAT TO EXPECT

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in, service requests, and room service orders delivered right to your door via digital barcode scan.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, and elevators as well as provided more hand sanitizing stations.
• Social Distancing Practices: You will see signage throughout the hotel promoting physical distancing and encouraging guests to stand at least 2 meters apart.
• Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
• Guest Rooms: Every guest room is thoroughly cleaned and disinfected between each guest. we will continue to provide housekeeping services daily while you are away from the room.
• Temperature Screening: we will be temperature screening associates and vendors at entry points. For guest we will be temperature screening where required by law.
• Room Amenities:
  • Minibars - sanitized and sealed and will be available only upon request.
  • Disinfectants wipes are available in the room for every arriving guest as well as upon request.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Tao Yuan Chinese Restaurant : Open, 12.pm - 10.pm (face masks required for entry)
• The Eatery Restaurant : Open, 6.am - 10.am weekday & 6.am - 10.30.am weekend (face masks required for entry)
• Wrapped : Open, 6.am - 10.am weekday & 6.am - 10.30.am weekend (face masks required for entry)
• Scorta Pool Bar : Open, 1.pm - 10.pm (face masks required for entry)

We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including outlets entry as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Kitchen staff, Waiters/Waitress will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. We also have implemented a Food Delivery Service for Guest who wants to enjoy our foods & beverages from home through 0811 4316 309

• Tao Yuan Chinese Restaurant : Open, 12.pm - 10.pm (face masks required for entry)
• The Eatery Restaurant : Open, 6.am - 10.am weekday & 6.am - 10.30.am weekend (face masks required for entry)
• Wrapped : Open, 6.am - 10.am weekday & 6.am - 10.30.am weekend (face masks required for entry)
• Scorta Pool Bar : Open, 1.pm - 10.pm (face masks required for entry)

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Breakfast offered for all Platinum and Above status
• Lounge Access: Lounge Access is not Available
• Welcome Gift: For Platinum and above status we offered, free breakfast or points or Local gift Tarsius doll
• Late Check-Out: Late check out, 2.pm for gold and 4.pm for platinum and above status
• Mobile Check-In/Check-Out: Mobile Check-In/Check-Out through guest mobile apps
• Mobile Key: Mobile key is not available
• Mobile Dining: Mobile dining available through guest mobile apps
• Mobile Guest Requests: Mobile guest request availabe through guest mobile apps

• Each suitcase that has been brought by guests will be disinfected in the space provided
• Guests who come will follow the screening in accordance with the new normal protocols that is checking body temperature, body screening and will get finger gloves that must be used while in the hotel area
• Before entering the elevator there will be a physical distance dividing line
• The elevator will be cleaned every 2 hours on a scale basis
• Minimize physical contact between guests and Associates through a Virtual Barcode Scan, which is an online identity card upload system upon check in process
• Implement a transaction system independently upon check in process
• The front desk area will be disinfected periodically
• Apply periodic cleaning, once every 2 hours in the lobby area marked by the bell ringing
• The gym is regularly disinfected every 2 hours and adjusts the distance through signage
• Every public toilet has been provided with hand sanitizer
• Each outlet prepares a physical distance and hand sanitizer line and Adjust the distance of the table and chairs
• Provides a Virtual Barcode Scan that is connected to the restaurant service center
• The hygiene of food & beverages in our kitchen is always considered