WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

We have implemented the following safe distancing protocols within the premises:

• Acrylic screen partitions at the reception and concierge counter.
• Mobile check-in, service requests via GXP, digital menus at our dining venues, and contactless payment options are available.

Hand Sanitisers and Surgical Masks

• Hand sanitiser dispensers are available.
• Surgical masks are available upon requests.

Public Spaces and Guest Rooms

• Enhanced cleaning procedures of all guest rooms, facilities and public areas and high-touch points using professional electrostatic sprayer, which is a high level cleaner and disinfectant.
• High-touch points and surfaces such as door handles, switch buttons, lift buttons, public bathrooms and room keys etc., are being frequently disinfected and sanitised using hospital-grade disinfectants.
• Rigorous protocols in place to deep clean all surfaces in the guest room with thorough inspections conducted prior to every check-in.

Elevated Cleaning Technologies

• In line with Marriott's Commitment to Cleanliness standards, we have incorporated the latest handheld disinfectant sprayer which utilises electrostatic spraying technology and the highest classification of disinfectants to thoroughly sanitise all areas within the hotel premises.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. 

• Business Centre: Open
• Fitness Center: Open
• Sauna: Open
• Swimming Pool: Open
• Towers Executive Lounge: Open

• Digital menus and contactless payment options are available.
• Hand sanitisers will be available at the counter.
• Increased frequency of sanitation using hospital-grade disinfectants and food grade sanitisers.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Sheraton Towers Singapore is certified with the SG Clean quality mark, an official endorsement by Singapore’s National Environment Agency to attest to the high cleanliness and public hygiene standards.

With the constant developments in travel guidelines, we encourage you to obtain information from your government and airline for the latest travel advice. For more information and updates regarding travel guidelines to Singapore, please refer to: https://safetravel.ica.gov.sg/