Welcome to Four Points by Sheraton Surabaya, Pakuwon Indah

Stay in style in the modern part of Surabaya

Stay in style in the modern part of SurabayaFour Points by Sheraton Surabaya Pakuwon Indah welcomes you to Surabaya with uncomplicated comfort and attentive service. Set in Western part of Surabaya, our hotel is nearby to Satellite Toll Road access and surrounded with upscale neighborhood. Experience local taste in Djaman Doeloe Resto & Bar, have an-all day recharge with Best Brew beers. Go for an easy shop and countless entertainment in Pakuwon Mall, which is directly connected with the hotel. Don't miss to dip in our Lagoon Pool, where you relax and feel the oasis ambiance in the midst of the hustling city, at level 6.

Relax #DiSurabayaAja
Spend your vacation while strolling around Surabaya with your beloved family, stay and enjoy a safe staycation at Four Points by Sheraton Surabaya Pakuwon Indah.
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Rooms & Suites


Check-in: 3:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 18

Pet Policy

Pets Not Allowed


Complimentary On-Site Parking

Off-Site Parking
Pakuwon Mall .5 KM
Additional Parking Information
Valet parking available at IDR 50.000 per parking. In and out privileges is not available.


Plan and Prepare for your Stay

At This Hotel

Fitness Studio

Fitness Center


Four Points by Sheraton Surabaya, Pakuwon Indah

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, East Java, Indonesia, 60216

Tel: +62 31-99150000
Distance from Property: 23.4 KM
Phone Number: +62 31-2986200
Visit Website
Alternate Airport Transportation

Blue Bird Group


Private Car Service

Limousine/Van Service

Onsite Car Rental
Blue Bird


Bus Station

Rif Trans Surabaya


2022 Trip Advisor Travelers Choice Hotel
2022 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Credit Cards


Concierge desk service

Property has elevators

Languages spoken by staff:
English, Indonesian, Mandarin, Bahasa Melayu, Javanese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-99150000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Lowered Electrical Outlets

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Toilet Seat at Wheelchair Height - Toilet for Disabled


ISO 14001 Certified


Carbon Footprint: 60.39 kg per room night

Water Footprint: 680.68 liters per room night

Environmental Practices

Guest Room Recycling

Four Points by Sheraton Surabaya, Pakuwon Indah