Welcome to Sheraton Surabaya Hotel & Towers

Surround yourself with extravagance at our Surabaya hotel

Experience the essence of Surabaya, Indonesia, at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, complimentary Wi-Fi, full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya, our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya, Indonesia.

Rooms & Suites

HOTEL INFORMATION

Check-in: 3:00 pm

Check-out: 12:00 pm

Pet Policy

Pets Not Allowed

Parking

Complimentary On-Site Parking

Off-Site Parking
Tunjungan Plaza .5 KM

Valet

Daily: 50000

Additional Parking Information
F&B guests (with consumption less than 250000) and mall guests are charged IDR 150000

At This Hotel

Massage at Sheraton Fitness

At This Hotel

Sheraton Fitness

Fitness Center

Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

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Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

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OUR LOCATION

GETTING HERE

Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261

Tel: +62 31-5468000
Distance From Property: 20 KM
Phone Number: +62 31-2986200
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Alternate Airport Transportation:

Private Car Service

On-Property:

Private Car Service:
Limousine/Van Service

Local Shuttle: 525000

Onsite Car Rental Company:
Blue Bird

Nearby:

Bus Station:

Terminal Joyoboyo

Terminal Purabaya

Subway Station:

Surabaya Station

Train Station:

Gubeng Station
Pasar Turi Station

Awards

2021 Trip Advisor Travelers Choice Hotel
2021 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Cash, Credit Cards

Services

Concierge desk service

Property has elevators

Languages spoken by staff:
Indonesian, English, Chinese, Japanese, Javanese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-5468000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Bathtub Grab Rails

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Mobility accessible rooms

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors

Footprints

Carbon Footprint: 80.23 kg per room night

Water Footprint: 1545 liters per room night