Welcome to Sheraton Surabaya Hotel & Towers

Surround yourself with extravagance at our hotel in Surabaya

Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in East Java is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.

Garuda Indonesia Online Travel Fair Special Offer
Enjoy an exclusive offer from us at Garuda Indonesia Online Travel Fair 2021 for stays until 1st April 2022, for bookings made from 26 March 2021 until 1 April 2021.
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Rooms & Suites

Garuda Indonesia Online Travel Fair Special Offer
Enjoy an exclusive offer from us at Garuda Indonesia Online Travel Fair 2021 for stays until 1st April 2022, for bookings made from 26 March 2021 until 1 April 2021.
Learn More

HOTEL INFORMATION

Check-in: 3:00 pm

Check-out: 12:00 pm

Pet Policy

Pets Not Allowed

Parking

Complimentary On-Site Parking

Off-Site Parking
Tunjungan Plaza 0.5 KM

Valet

Daily: Rp50000

Additional Parking Information
F&B guests (with consumption less than 250000) and mall guests are charged IDR 150000

WHAT TO EXPECT

Plan and Prepare for your Stay

Fitness Center

Fitness

Sheraton Fitness

Be sure to visit our complimentary, 24-hour fitness center.

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  • Outdoor Swimming Pool
    Swimming
    Outdoor Pool
  • Photo Coming Soon
    Swimming
    Whirlpool

Spa

Sheraton Spa

Visit our indulgent Surabaya spa at Sheraton Surabaya Hotel & Towers and let us pamper you. Feel your cares melt away as you relax with a soothing massage, followed by a visit to our pampering jet pool.

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Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

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Restaurant Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

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#DiIndonesiaAja City Stays Special Offer
Plan your next vacation with us and discover destinations closer to home. Create memorable moments with your family and loved ones. Book our City Stays by Marriott Bonvoy Indonesia #DiIndonesiaAja limited time offer now using promo code ADP for stays through February 28th, 2021.
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OUR LOCATION

GETTING HERE

Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261

Tel: +62 31-5468000
Distance From Property: 20.0 KM
Phone Number: +62 31-2986200
Visit Website
Alternate Airport Transportation:

Private Car Service; fee: 460000 IDR (one way) ;on request

On-Property:

Private Car Service:

Limousine/Van Service

Local Shuttle: Rp525000

Onsite Car Rental Company:
Blue Bird

Nearby:

Bus Station:

Terminal Joyoboyo

Terminal Purabaya

Subway Station:

Surabaya Station

Train Station:

Awards

2021 Tripadvisor Travelers Choice
2021 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Cash, Credit Cards

Services

Concierge desk service

Property has elevators

Languages spoken by staff:
Indonesian, English, Chinese, Japanese, Javanese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-5468000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Bathtub Grab Rails

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Mobility accessible rooms

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors

Footprints

Carbon Footprint: 84.39 kg per room night

Water Footprint: 1525.33 liters per room night

Frequently Asked Questions

The check-in time at Sheraton Surabaya Hotel & Towers is 3:00 pm and the check-out time is 12:00 pm.

The pet policy at Sheraton Surabaya Hotel & Towers is:

Pets Not Allowed

The parking options at Sheraton Surabaya Hotel & Towers are:

Complimentary On-Site Parking Off-Site Parking: Tunjungan Plaza 0.5 KM Valet: Daily: Rp50000 F&B guests (with consumption less than 250000) and mall guests are charged IDR 150000

The property amenities at Sheraton Surabaya Hotel & Towers are:

Sustainability Restaurant Fitness Center Spa Outdoor Pool Hot Tub Meeting Space Free Wifi Dry Cleaning Service Laundry Kitchen Room Service Wake up Calls Daily Housekeeping Turndown Service Kitchenette Digital Check In Service Request

Yes, Sheraton Surabaya Hotel & Towers has free Wi-Fi available to hotel guests.