Welcome to Sheraton Surabaya Hotel & Towers

Surround yourself with extravagance at our Surabaya hotel

Immerse yourself in the essence of Surabaya, Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, complimentary Wi-Fi, full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city views and marble baths with pampering products. If a business or social event brings you to Surabaya, our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya, Indonesia.

Rooms & Suites


Check-in: 3:00 pm

Check-out: 12:00 pm

Pet Policy

Pets Not Allowed


Complimentary On-Site Parking

Off-Site Parking
Tunjungan Plaza .5 KM


Daily: 50000

Additional Parking Information
F&B guests (with consumption less than 250000) and mall guests are charged IDR 150000

At This Hotel

Massage at Sheraton Fitness

At This Hotel

Sheraton Fitness

Fitness Center


Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261

Tel: +62 31-5468000
Distance From Property: 20 KM
Phone Number: +62 31-2986200
Visit Airport Website:
Alternate Airport Transportation:

Private Car Service


Private Car Service
Limousine/Van Service

Local Suttle: 525000

On-Site Car Rental
Blue Bird


Bus Station

Terminal Joyoboyo

Terminal Purabaya

Subway Station

Surabaya Station

Train Station

Gubeng Station
Pasar Turi Station

People travelling

Eat, Stay & Shop

: January 1, 2022December 31, 2022

Indulge your stay in our delightful room package: stay, massage, dine and shopping with our compliment. Be surprised with our Pampering Reward for more delightful stay.


Sheraton Business Package

: September 16, 2022March 31, 2023

Enjoy the elevated benefits during your business trip stay at Sheraton Surabaya Hotel & Towers


2021 Trip Advisor Travelers Choice Hotel
2021 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Cash,Credit Cards


Concierge desk service

Property has elevators

Languages spoken by staff:

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-5468000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Bathtub Grab Rails

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Mobility accessible rooms

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors


Carbon Footprint : 83.18 kg per room night

Water Footprint : 1730 liters per room night