Awards
2021 Trip Advisor Travelers Choice Hotel
Welcome to Sheraton Surabaya Hotel & Towers
Surround yourself with extravagance at our hotel in Surabaya
Experience the essence of Surabaya, Indonesia, at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in East Java is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free Wi-Fi, full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya, our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya, Indonesia.
Rooms & Suites
HOTEL INFORMATION
Pet Policy
Pets Not Allowed
Parking
Complimentary On-Site Parking
Off-Site Parking
Tunjungan Plaza 0.5 KM
Valet
Daily: Rp50000
Additional Parking Information
F&B guests (with consumption less than 250000) and mall guests are charged IDR 150000
WHAT TO EXPECT
Plan and Prepare for your Stay
Kafe Bromo
Get ready for a busy day in Surabaya with a delicious breakfast at our Indonesian restaurant. Meet with colleagues over lunch or dinner in our terrace-like setting with picturesque pool and garden views through a wall of floor-to-ceiling windows.
Kawi Lounge
Relax with friends in our lobby lounge bar after a day of meetings or exploring Surabaya. Comfortable seating areas beckon, while the floor-to-ceiling windows offers extraordinary views of Surabaya. Sample our creative cocktails while sharing small bites.
La Patisserie
Indulge your sweet tooth at this irresistible restaurant. Take a break from your day in Surabaya and stop by our bakery for freshly prepared pastries, featuring elegant petit-fours and other favorites, along with perfectly brewed coffee drinks.
Where the world comes together
Meet You in the Lobby
Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.
Learn More
Welcoming Service
With over 85 years of welcoming hospitality, our associates will make you want to come back again.
Global Destinations
Look for Sheraton Hotels in the heart of cities all over the world.
Find a Hotel/
OUR LOCATION
Tel: +62 31-5468000
GETTING HERE
Sheraton Surabaya Hotel & Towers
Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261
Alternate Airport Transportation:
Private Car Service
On-Property:
Private Car Service:
Limousine/Van Service
Local Shuttle: Rp525000
Onsite Car Rental Company:
Blue Bird
Nearby:
Bus Station:
Terminal Joyoboyo
Terminal Purabaya
Subway Station:
Surabaya Station
Train Station:
Property Details
Policies and Payments
Accepts: Cash, Credit Cards
Services
Concierge desk service
Property has elevators
Languages spoken by staff:
Indonesian, English, Chinese, Japanese, Javanese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-5468000
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Self Operating lift or a sloped entry in hotel swimming pools
Valet parking for vehicles outfitted for drivers in wheelchairs
Van Accessible on-site parking
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Bathtub Grab Rails
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Guest Room and Suites Doors Self-Closing
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Mobility accessible rooms
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Viewports in Guest Room and Suites Doors
Footprints
Carbon Footprint: 84.39 kg per room night
Water Footprint: 1525.33 liters per room night
What are the check-in and check-out times at Sheraton Surabaya Hotel & Towers?
The check-in time at Sheraton Surabaya Hotel & Towers is 3:00 pm and the check-out time is 12:00 pm.
Does Sheraton Surabaya Hotel & Towers allow pets?
The pet policy at Sheraton Surabaya Hotel & Towers is:
Pets Not Allowed
What are the parking options at Sheraton Surabaya Hotel & Towers?
The parking options at Sheraton Surabaya Hotel & Towers are:
Complimentary On-Site Parking
Off-Site Parking: Tunjungan Plaza 0.5 KM
Valet: Daily: Rp50000
F&B guests (with consumption less than 250000) and mall guests are charged IDR 150000
What property amenities are available at Sheraton Surabaya Hotel & Towers?
The property amenities at Sheraton Surabaya Hotel & Towers are:
Sustainability
Restaurant
Fitness Center
Spa
Outdoor Pool
Hot Tub
Meeting Space
Dry Cleaning Service
Laundry
Kitchen
Room Service
Wake up Calls
Daily Housekeeping
Turndown Service
Kitchenette
Service Request
Does Sheraton Surabaya Hotel & Towers have Wi-Fi?
Yes, Sheraton Surabaya Hotel & Towers has free Wi-Fi available to hotel guests.
