Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!
Start planning now to maximize your stay once you arrive.
TRANSPORTATION
Quito is a dazzling blend of ancient grandeur and modern sophistication. The Sheraton Quito Hotel is located in the heart of the financial and shopping district, surrounded by stunning snow-capped volcanoes.
Airport: Mariscal Sucre International Airport, 42 KM
ARRIVAL
Parking: Complimentary
For Far Less.
As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.
Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property.
WELLNESS
Hours:
Open 7 days a week, 24 hours a day
Enjoy our distinct on-site restaurant and lounge options during your stay.
Hours of Operation:
Everyday 12:00 PM-10:00 PM
Hours of Operation:
Mon-Fri 6:00 AM-10:30 AM
Sat-Sun 6:00 AM-12:00 PM
Hours of Operation:
Mon-Fri 7:00 AM-10:00 PM
Sat-Sun 8:00 AM-10:00 PM
Get the most out of your stay by exploring all the area has to offer.
Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.
Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.
For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.
Signage throughout our hotel to remind guests to maintain social distancing, wear face covering, occupancy limits and seating capacities reductions in our restaurants in compliance with local mandates, and glass barriers installed at the front desk.
Mobile check-in service requests via the Marriott Bonvoy™ mobile app and contactless payment devices.
No valet service is currently available for parking.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:
Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as more hand sanitizing stations.
Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings.
Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
Room Amenities:
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will provide housekeeping automatically every day. If you wish to schedule housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:
Fitness Center: Open from 6am to 10am, access with prior reservation.
Jacuzzi, steam room and sauna: Closed until further notice.
Transportation service: Operating normally upon request (with cost).
Lounges: Open, masks required.
Club Lounge: Open with limited service.
We are open during the hours below and looking forward to serving you.
Room Service: 24 hours
Bakery & Deli: 7am - 10pm
Cook's Restaurant: 12pm - 10pm
Las Fragatas: Monday to Friday 6am - 10:30am / Saturday & Sunday 6am - 12pm
Coffee Bar Bar: Monday to Friday 4pm - 11pm
To follow cleaning and social distancing protocol during these times, Room Service will be dropped off at your door.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.
Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
Not a Marriott Bonvoy member? Enroll here.
Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:
Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!
