WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

• Throughout the Vienna Marriott Hotel, signage is installed to remind our guests to maintain hygiene measures.
• The reception is equipped with plexiglass walls which get disinfected on a regular basis.
• Mobile check-in and key, service requests, and room service orders are delivered right to your door via the Marriott Bonvoy™ mobile app.
• Menu cards are available at our restaurants and bars via QR-code.
• In the guestrooms, a digital guest directory is available via QR-code with information about everything you need to know about your stay and hotel services.

If you have any questions regarding our cleanliness and hygiene measurements or your rooms reservation, please contact our team at vienna.reservation.office@marriott.com.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators. We also provide hand sanitizing stations throughout the hotel.
• Our guestrooms get deep cleaned between stays.
• Disinfectant wipes are available in the room for every arriving guest.
• In-room dining card in the guestroom is available via QR-code.

If you have any questions regarding our cleanliness and hygiene measurements or your rooms reservation, please contact our team at vienna.reservation.office@marriott.com.

Find the current Austrian governmental regulations here.

• Parkring Restaurant: open, reservation required
• Champions Sports Bar: open, reservation required
• Garten Café: open, reservation required
• Cascade Bar: currently closed until mid of September 2022
• In-room service is available daily
• The M Club Lounge: open daily from 3pm - 11pm
• Golden Tree Spa: open daily from 8am, massages are available upon reservation

Find the current Austrian governmental regulations here.

• Parkring Restaurant: open, reservation required
• Champions Sports Bar: open, reservation required
• Garten Café: open, reservation required
• Cascade Bar: currently closed until mid of September 2022
• In-room service is available daily
• The M Club Lounge: open daily from 3pm - 11pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forget the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Rich All-American-Breakfast buffet available at the Parking Restaurant
• M Club Lounge Access: for Platinum, Titanium and Ambassador Marriott Bonvoy Elite Members (M Club Lounge is open daily from 3pm-11pm)
• Mobile Check-In/Check-Out: Mobile Check-In/Check-Out is available
• Mobile Key: Mobile key is available
• Mobile Dining: Mobile Dining is available and served to your room
• Mobile Guest Requests: Mobile guest requests are available

Not a Marriott Bonvoy member yet? Enroll here.

Find the current Austrian governmental regulations here.

Travelers should review the destination country's government guidance to confirm eligibility to travel & understand vaccination/testing requirements under:

Entry regulations for Austria (www.austria.info)
Arrival & departure (www.wien.info)