Welcome to Sheraton Ottawa Hotel

Experience first-class service in Ottawa, Canada

Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes you to Canada's capital city with attentive service, dynamic amenities and updated guest rooms. Our prime downtown location places you steps from Parliament Hill and minutes from ByWard Market and Rideau Canal for easy explorations of Ottawa. After busy days, take a dip in our indoor saltwater pool or workout in our hotel fitness centre. Savour delicious cuisine or unwind with a cocktail at our on-site restaurants. Our professional event planners design your meetings and special events in versatile venues offering more than 7,800 square feet of space. Relax in our reimagined hotel rooms and suites featuring a flat-screen TV, mini-refrigerator, large work desk and free Wi-Fi. Upgrade your visit to Ottawa, Canada, when you book our Club Level rooms granting you access to Sheraton Club Lounge. Your downtown adventure awaits at Sheraton Ottawa Hotel.

Pool Closure
Due to emergency repairs, our pool is currently closed. We are very sorry for any inconvenience.

Rooms & Suites

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Check-in: 3:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 19

Smoke Free Property

Pet Policy

Pets Welcome

Pets may not be left alone in the room.


Maximum Pet Weight: 80kgs

Maximum Number of Pets in Room: 2



Daily: $32.00

Additional Parking Information
Hotel only offers valet parking. There is no self-parking available at the hotel.


Plan and Prepare for your Stay

Sheraton Fitness Center


Sheraton Fitness Center

Stay on top of your fitness routine in our well-equipped fitness center.

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Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

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Restaurant Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

Find a Hotel


Sheraton Ottawa Hotel

150 Albert Street, Ottawa, Ontario, Canada, K1P 5G2

Tel: +1 613-238-1500
Distance From Property: 12.8 KM
Phone Number: +1 613-2482125
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AAA Inspected Clean 3 Diamond Logo
AAA Inspected Clean 3 Diamond

Property Details

Policies and Payments

Accepts: Cash, Credit Cards

Contactless mobile payments


Concierge desk service

Property has elevators

Languages spoken by staff:
English, French, Spanish, Creole

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 613-238-1500

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors


TripAdvisor GreenLeaders Certified

Green Key Eco-Rating Program Certified


Carbon Footprint: 11.34 kg per room night

Water Footprint: 472.14 liters per room night

Environmental Practices

Guest Room Recycling

Frequently Asked Questions

The check-in time at Sheraton Ottawa Hotel is 3:00 pm and the check-out time is 12:00 pm.

The pet policy at Sheraton Ottawa Hotel is:

Pets Welcome Pets may not be left alone in the room. Maximum Pet Weight: 80kgs Maximum Number of Pets in Room: 2

The parking options at Sheraton Ottawa Hotel are:

Valet: Daily: $32.00 Hotel only offers valet parking. There is no self-parking available at the hotel.

The property amenities at Sheraton Ottawa Hotel are:

Sustainability Restaurant Bar Fitness Center Meeting Space Free Wifi Convenience Store Dry Cleaning Service Wake up Calls Daily Housekeeping Mobile Key Digital Check In Service Request

Yes, Sheraton Ottawa Hotel has free Wi-Fi available to hotel guests.