Sheraton Charlotte Hotel

555 South McDowell Street, South Tower

Charlotte, North Carolina 28204 USA

Phone:+1 704-372-4100

Fax:+1 704-348-4646

Toll-free:+1 877-822-3224

Services & Amenities

All public areas non-smoking

Concierge Lounge Hours

Vending machines

Coffee/tea in-room

Concierge desk

Evening turndown service

Housekeeping service daily

Laundry on-site

Limousine service

Local restaurant dinner delivery

Mobility accessible rooms

Newspaper in lobby

Room service

Guest Room Information

Dining

Dining Services

Local restaurant dinner delivery

Room service

American

Social Smokehouse - Temporarily Closed Until Further Notice

Social Smokehouse’s brilliant approach to smoked creations will deliver an experience unlike another other in Charlotte. Our culinary experts combine genuine southern hospitality with authentic hand crafted Carolina barbecue.

Dress code: Casual

American

EVOkE - Temporarily Closed Until Further Notice

EVOkE, a chic interpretation of the classic American steakhouse, winning seven awards in its inaugural year. The menu centers around prime cut steaks alongside locally inspired accompaniments and a widespread selection of high-end whiskey pairings.

Reservations required

Dress code: Casual Phone: +1 980-237-5354

Other

City Lights Rooftop Bar - Temporarily Closed Until Further Notice

Join us at City Lights Rooftop Bar to mingle over a cocktail and enjoy fabulous views of downtown Charlotte. Listen to live DJs as you sample a dish from the restaurant's varied menu, or dine in your accommodations with our 24-hour room service.

Fitness & Recreation

Swimming

Seasonal Outdoor Pool

Golf

(7.2 miles)

Local Attractions

Blumenthal Performing Arts

130 North Tryon Street

Charlotte City Center

100 W Trade St

EpiCentre

210 E Trade St

Mecklenburg County Aquatic Center

DOWD YMCA

Visit Local Area page for more information

Airport Information

Charlotte Douglas International Airport (CLT)

CLT

Airport Phone: +1 704-359-0114

Hotel direction: 7 miles W

This hotel does not provide shuttle service.

  • Estimated taxi fare: 20 USD (one way)
Visit CLT airport website
Driving directions

Charlotte Douglas International Airport: Take Old Dowd Rd to Wilkinson Blvd. Continue on Wilkinson Blvd. Take US-74 E to Kenilworth Ave/E Stonewall St. Take exit 2A from I-277 N, Continue on E Stonewall St. Drive to S McDowell St.

Business Services

Copy service

Fax service

Full-service business center

Network/Internet printing

Accessibility

For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 704-372-4100+1 704-372-4100.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Concierge desk
  • Fitness Center
  • Meeting spaces and ballrooms
  • Pool accessible
  • Pool pathway
  • Public entrance alternative
  • Public restrooms
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Accessible Self-parking
  • Accessible transportation with advanced notice
  • Braille and tactile signage provided for permanent rooms and spaces
  • Hotel employees will read printed/visual information to guests who are blind/low vision and provide oral directions to hotel locations
  • Meeting room(s) with assistive listening devices
  • Self-parking facility, van-accessible spaces
  • Self-parking, accessible spaces
  • Service animals are welcome
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Bathtub grab bars
  • Bathtub seat
  • Deadbolt locks, lowered
  • Door night guards, lowered
  • Doors with lever handles
  • Electrical outlets, lowered
  • Flashing door knockers
  • Hearing accessible rooms and/or kits
  • Roll-in shower
  • Shower wand, adjustable
  • TTY/TTD available
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Transfer shower
  • Vanities, accessible
  • Viewports, lowered
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