Sheraton Charlotte Hotel

555 South McDowell Street, South Tower

Charlotte, North Carolina 28204 USA

Phone:+1 704-372-4100

Fax:+1 704-348-4646

Services & Amenities

All public areas non-smoking

Concierge Lounge Hours

Vending machines

Concierge desk

Housekeeping service daily

Laundry on-site

Limousine service

Local restaurant dinner delivery

Mobility accessible rooms

Newspaper in lobby

Room service

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Fee
  • Coffee maker/tea service
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Safe

Bathroom Amenities

  • Bathrobe
  • Hair dryer

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Plug In Panel
  • Wet bar

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: speakerphone

Kitchen Amenities

  • Table and chairs
Visit the Guest Rooms page for more information


Dining Services

Local restaurant dinner delivery

Room service


Social Bar + Kitchen

Fill up the table with friends and family at our casual hotel restaurant, Social Bar + Kitchen, open for breakfast, lunch and dinner. Share small plates from our seasonal menu or pair appetizers with a craft cocktail while you relax in Charlotte.

Open for breakfast, lunch and dinner Dress code: Casual

Latin American

Craft City Social Club

Unwind at the energetic Craft City Social Club at Sheraton Charlotte Hotel. Taste the fresh spices of Nuevo Latino cuisine at our restaurant, play a game of life-size Jenga or shuffleboard or gather a group and rent a private cabana by the pool.

Reservations required

Open for lunch and dinner Dress code: Casual



Be inspired by the creative, eclectic atmosphere of our hotel restaurant EVOkE. Our freshly-prepared steaks, fish, pasta and vegetables are locally sourced and globally infused, creating a dynamic dining experience in uptown Charlotte.

Reservations required

Open for breakfast and lunch Dress code: Casual Phone: +1 980-237-5354


City Lights Rooftop Bar

At City Lights Rooftop Bar, catch the sunset over the Queen City skyline, sip cocktails and listen to live DJs. Sample the versatile menu of our rooftop restaurant and bar, which is also available from 24-hour room service when you want to dine in.

Fitness & Recreation


Sheraton Fitness


Indoor Pool

Outdoor Pool


Olde Sycamore Golf Plantation (21.5 miles)

The Golf Club at Ballantyne (17 miles)

Local Attractions

Blumenthal Performing Arts

130 North Tryon Street

0.9 miles N from Hotel

Charlotte City Center

100 W Trade St

0.9 miles N from Hotel


210 E Trade St

0.9 miles NE from Hotel

Visit Local Area page for more information

Airport Information

Charlotte Douglas International Airport (CLT)


Airport Phone: +1 704-359-0114

Hotel direction: 7 miles W

This hotel does not provide shuttle service.

  • Estimated taxi fare: 20 USD (one way)
Visit CLT airport website
Driving directions

Charlotte Douglas International Airport: Take Old Dowd Rd to Wilkinson Blvd. Continue on Wilkinson Blvd. Take US-74 E to Kenilworth Ave/E Stonewall St. Take exit 2A from I-277 N, Continue on E Stonewall St. Drive to S McDowell St.

Business Services

Copy service

Fax service

Full-service business center

Network/Internet printing


For more information call the general manager of the hotel.

Accessible guest rooms have a 32 inch wide opening Adjustable height hand-held shower wand Bathroom vanity in guest rooms for disabled person height Bathtub grab bars Business center entrance Closed-caption TV Fitness center entrance Grab bars in bathroom Hotel has on site accessible self-parking Lowered deadbolt in guest room for disabled persons height (in feet) Main entrance Meeting spaces No transfer showers available Pathway to registration desk Peephole in guest room for disabled person height (in ft) Pool entrances Registration desk Restaurants and lounges Route to accessible guest rooms is accessible Self-operating lifts or sloped entry Service animals allowed for persons with disabilities TTY/TTD compatible Toilet seat in guest rooms for disabled person roll-in shower Property has elevators
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Sheraton Charlotte Hotel