Sheraton Santiago Hotel and Convention Center

Ave Santa Maria 1742

Santiago, Chile

Phone:+56 2 2233 5000

Toll-free:+56 2227070184

Sales:+56 2 2707 0113

Services & Amenities

All public areas non-smoking

Barber/Beauty shop

Car Rental


Concierge desk

Laundry on-site

Mobility accessible rooms

Storage space

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Crib/Play Yard
  • Rollaway bed
  • Safe

Bathroom Amenities

  • Bathrobe
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable/satellite TV
  • Color TV
  • Movies/videos, pay-per-view

Business Amenities

  • Phone feature: speakerphone
  • Two-line phone
Visit the Guest Rooms page for more information


Dining Services

Sundry/Convenience store


El Cid Restaurant

A leading establishment in Santiago, Chile, our signature restaurant is home to an exquisite selection of international flavors and fine wines. Enjoy your meal in the ornate ambiance of our dining room or on our outdoor terrace with views of Providencia.

Open for breakfast, lunch and dinner Phone: +56 2 2233 5000


El Bohio

Open seasonally, El Bohio offers grilled Cajun specialties for breakfast, lunch and dinner. We boast a large outdoor space, perfect for private events and live music. Take a moment to relax with a craft cocktail in the beautiful gardens near our pool.

Open for breakfast, lunch and dinner Dress code: Casual Phone: +56 2 2233 5000

Coffee House

El Jardin Coffee Shop - Temporarily Closed

Get your day in Providencia off to the right start with a rejuvenating beverage from our on-site coffee shop. If you're feeling a bit hungry, we offer an assortment of light meals including sandwiches and pizza, all within steps of your room at our hotel.

Open for breakfast, lunch and dinner Dress code: Casual


Lobby Bar - Temporarily Closed

Mingle with colleagues over refreshing drinks against the spirited backdrop of our lobby bar. We feature a nine-screen video wall to watch the big game as well as frequent DJs and live music.

Dress code: Casual Phone: +56 2 2233 5000


TwentyOne Bar & Lounge

Located on the 21st floor of our hotel, our signature lounge boasts panoramic views overlooking the cityscape and Andes Mountains. Treat yourself to handcrafted cocktails and a night out in our intimate atmosphere during your vacation in Chile.

Dress code: Casual Phone: +56 2 2707 1000

Fitness & Recreation


Biking trail (0.6 miles)

Mountain biking, trail (0.6 miles)

Bike Rentals


Fitness center on-site


Indoor Heated Pool

Outdoor Pool (Seasonal)

Outdoor Children's Pool


(4.0 miles)

Local Attractions

Patio Bellavista, Purísima

Costanera Center Shopping

Cerro San Cristóbal, Parque Metropolitano

Mercado Central, San Pablo

Museum of Contemporary Arts, Parque Forestal

Museum Historico Nacional, Plaza de Armas

Museum de la Merced, Centro

Valle Nevado Ski Center

Colorado Ski Center

La Parva Ski Center

Crafts Los Dominicos

Cerro Santa Lucia, Downtown

Palacio La Moneda, Downtown

Museum Bellas Artes, Parque Forestal

La Chascona Museum (Pablo Neruda), Bellavista

Vineyard Undurraga, Talagante

Vineyard Concha y Toro, Pirque

Vineyard Casas del Bosque, Casablanca

Valparaíso city

Viña del Mar city

Visit Local Area page for more information

Airport Information

Arturo Merino Benitez International Airport (SCL)


Airport Phone: +56 2 2690 1752

Hotel direction: 12.4 miles W

This hotel does not provide shuttle service.

  • Alternate transportation: Sintatur; fee: 60 USD (one way) ;on request
Visit SCL airport website
Driving directions

Get on Autopista Vespucio Norte/Ruta 70 from Armando Cortinez Pte and Armando Cortinez Oriente, head west on Aeropuerto SCL toward Armando Cortinez Pte, Aeropuerto SCL turns slightly left and becomes Armando Cortinez Pte keep left to stay on Armando Cortinez Pte continue onto Armando Cortinez Oriente use the right lane to take the ramp to Las Condes keep left, follow signs for Al Norte las Condes and merge onto Autopista Vespucio Norte/Ruta 70. Continue on Autopista Vespucio Norte/Ruta 70 to Providencia. Take exit 13 from Costanera Nte. Merge onto Autopista Vespucio Norte/Ruta70 keep left at the fork to continue on Av. Americo Vespucio, follow signs for Por Pirámide/Las Condes, take exit 1 for Costanera Norte merge onto Costanera Nte take exit 13 toward Bellavista.Drive to Josefina Edwards de Ferrari, merge onto Los Conquistadores turn right onto Josefina Edwards de Ferrari and you will be at the Hotel.

Business Services

Copy service

Full-service business center

Messenger service


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +56 2 2233 5000+56 2 2233 5000.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Fitness Center
  • Meeting spaces and ballrooms
  • Pool accessible
  • Pool pathway
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Accessible Self-parking
  • Self-parking facility, van-accessible spaces
  • Self-parking, accessible spaces
  • Service animals are welcome
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Bathtub grab bars
  • Electrical outlets, lowered
  • Flashing door knockers
  • Roll-in shower
  • Shower wand, adjustable
  • TTY/TTD available
  • Toilet seat at wheelchair height
  • Transfer shower
  • Vanities, accessible
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