Sheraton Anchorage Hotel & Spa

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Reviews

Sheraton Anchorage Hotel & Spa is rated 4.1 out of 5 by 547.

Rated 5 out of 5 by Sydney from Great Hotel The staff at this hotel was extremely nice and helpful when it came to a check in issue with my group.

Date published: 2018-11-05

Rated 5 out of 5 by BillH from Anchorage Excellent hotel, amenitities, and access to local businesses.

Date published: 2018-11-04

Rated 5 out of 5 by KevinSchafer from Anchorage in the fall Beautifully themed hotel interior, and the most friendly morning staff to start your day

Date published: 2018-11-03

Rated 2 out of 5 by liuying from 一年之内第二次来入住，体验不好前台办理入住的时候第一位男性工作人员工作极其不负责任，既没有根据我们的预定提供早餐券，也没有注意我们的会员信息，我的白金会员信息根本就没有录入。好在后续第二位女性工作人员帮我把信息录入了。

Date published: 2018-10-27

Rated 5 out of 5 by FNeketa from my stay at Sheraton Anchorage Hotel & Spa The more I stay at this hotel I have seen such wonderful improvements

Date published: 2018-10-25

Rated 4 out of 5 by MarryK from Good I was rarely in my room but it was always clean, items I used replaced. The only issue I had was with billing. A hold was placed on my account on the second night of my stay for $430 because I used parking and got room service the first night. Apparently hotel policy says that once you charge these things to your room, they assume you will be doing so the rest of your stay and place a hold on your card. I was very upset by this because I did not intend to utilize any of these services the rest of my stay. When I complained about it on the second night of my stay they contacted their finance department and gave me a letter stating that they contacted my bank asking them to release the hold. Upon contacting my bank, I was sent an email stating that they could not release it because Sheraton would not release it until the 21st. Well, it's the 22nd and it still has not been released. Kind of infuriating.

Date published: 2018-10-22

Rated 4 out of 5 by GoodToGo from Safety Guy I have stayed at this location before and every time visit this hotel makes steps in the right direction. Good Job !!!

Date published: 2018-10-17

Rated 4 out of 5 by Jeannette from nursing Conference Overall a good experience. Conference halls were wonderful

Date published: 2018-10-16

Sheraton Anchorage Hotel & Spa Reviews - page 2

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