Rated 1 out of
5
by
Concerned from
Mold Issue
This hotel is under a large remodel but is still accepting guests. We took the stairs to the top floor where walls are under remodel because they are black with mold.
Date published: 2019-12-03
Rated 2 out of
5
by
Yearlyfamilytripfail from
Big room big TV overcompensating for lacking quality
Bathroom not clean. Bed too soft and too many feather pillows with no option to change. Inconsiderate construction being done right on our room window. Should not be placed In rooms being worked on. Turn down service only made bed and didnt replace anything used. No towels in pool either.
Date published: 2019-12-02
Rated 5 out of
5
by
ChristineH from
Wonderful, Warm & Friendly
I enjoyed my stay at the Courtyard by Marriott in Buffalo very much, all the staff was extremely nice and helpful, the room was very cozy, and the bed and pillows were super comfy! Lobby offers beverages and food, brewed Starbucks coffee available daily in the lobby cafe :)
Date published: 2019-11-20
Rated 4 out of
5
by
HomeFree from
HomeFree Night.
The accommodation fit all of our requirements for a one nights stay.
Date published: 2019-11-16
Rated 4 out of
5
by
guestcdn from
Family trip
hotel staff were friendly, helpful and efficient at check in.
hockey team of 10 year olds kept us up but thats on me not for calling the main desk
clean, and fresh look in the room and main lobby
Date published: 2019-11-12
Rated 5 out of
5
by
Vince from
A nice hotel
We use this hotel every time we come to visit our daughter who lives in Amherst. It is easy to get to from the thruway and centrally located to the places we like to visit.
Date published: 2019-11-02
Rated 1 out of
5
by
AR from
Disappointing
This location was undergoing a major renovation during our stay. We were not informed of this ahead of time. It was a mess and our stay was loud and uncomfortable due to ongoing construction from 8 am- 4 pm each day. Heavy equipment around the hotel made entry and exit challenging. Very disappointing stay. It would have been nice to know ahead of time. Very few staff members appeared to be on site. It was all construction crews. Would not stay here again ........
Date published: 2019-10-31
Rated 5 out of
5
by
Chris from
Excellent time
Staff was very great and professinal. Hotel was under construction but they didnt stop them from going above and beyond with that they could do (elevators were amazing also)
Date published: 2019-10-29